Lizzie was brilliant from start to finish and did everything she could to find us our holiday as the one we wanted had sold out. Lizzie went through everything with us and found us a different holiday... See more
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We had previously booked a P&O Norwegian fjords cruise with Millie. She was really helpful and knowledgeable as we had never done a cruise before. We absolutely loved the cruise from start to fi... See more
Company replied
Toya was very friendly and professional. She was very patient with us whilst we were deciding on the actual holiday. Gave us options and talked us through the different resorts etc .Never felt pushy... See more
Company replied
Although we went into the branch fully prepared, knowing precisely the Jet2 city break we wanted to book, Millie was excellent. Polite, efficient and friendly service throughout. Millie cross check... See more
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Company details
- #21 of 206 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 53 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
33 Toll Gavel, HU17 9AA, Beverley, United Kingdom
- 01482 534771
4.9
Excellent
657 reviews
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Allie was very helpful indeed
Allie was very helpful indeed. Overall, it took quite a while to get things done but happy overall to have got everything sorted. Cost more than I was hoping, but that's life!
17 February 2026
Reply from Hays Travel - Beverley
Christopher Bremer,
We appreciate your feedback and are so glad that everything was resolved. We're sorry it took longer than expected and that the cost was higher than you anticipated.
beverley, Hays Travel
Reply from Hays Travel - Beverley
Deb,
We appreciate you taking the time to share your positive experience. We're so glad that our service met your needs and expectations.
beverley, Hays Travel
very Helpful team always willing to help
Great Team always helpful and communicated in a timely manner
13 February 2026
Reply from Hays Travel - Beverley
Thankyou for booking with us once again, we do appreciate it
Perfect Holiday Booking Experience
Helen took on board our holiday requirements very quickly and found a holiday that fully met our needs at a very competitive price.
18 February 2026
Reply from Hays Travel - Beverley
We are so happy we could find the perfect holiday for you at a great price! Thank you for your wonderful feedback; we appreciate it so much.
We like the face to face booking our…
We like the face to face booking our holiday
The staff were very nice and helpful as we are
not great with tech.
27 January 2026
Reply from Hays Travel - Beverley
We're happy to hear that you liked booking your holiday in person. It's great to know our staff were helpful.
Always book our holidays with Millie
Always book our holidays with Millie. She is brilliant and ensures we choose a great holiday.
11 January 2026
Reply from Hays Travel - Beverley
Thankyou Sandra for your lovely review, we will pass this on to Millie
Thanks Millie
Thanks Millie for your time and expertise to build us a great cruise package.
14 February 2026
Reply from Hays Travel - Beverley
We appreciate you sharing your experience and are happy we could use our expertise to build a great cruise package for you.
Reply from Hays Travel - Beverley
Thankyou for your lovely feedback
The person who helped us was very…
The person who helped us was very helpful and knowledgeable.
3 February 2026
Reply from Hays Travel - Beverley
We appreciate you sharing your positive experience! We're so happy to hear that you found Helen helpful and knowledgeable.
Helen our travel advisor was very…
Helen our travel advisor was very friendly, professional and most of all patient as it took us a while to decide what we actually wanted from our holiday.
Would highly recommend the Beverley branch of Hays Travel .
10 February 2026
Reply from Hays Travel - Beverley
We appreciate you taking the time to share your experience.
We're so glad that you got the holiday booked that you wanted in the end. Thankyou
Reply from Hays Travel - Beverley
We appreciate you taking the time to share. We are so happy to hear that you found Helen knowledgeable and pleasant.
Excellent customer service- Allie was…
Excellent customer service- Allie was fantastic and put together a great route 66 package. Very professional and hard working.
8 February 2026
Reply from Hays Travel - Beverley
We appreciate you taking the time to leave us such a complimentary review. We are so happy to hear that you enjoyed your experience and the package Allie put together for you.
We having been using HAYS travel in…
We having been using HAYS travel in Beverley for many years and always found the staff very helpful, this time it was Millie thanks Millie for everything!
7 February 2026
Reply from Hays Travel - Beverley
We appreciate your continued loyalty and are so glad to hear that you consistently find our team helpful. Thank you for your kind words!
Good customer service
Good customer service, Helen was very helpful in finding the best deal and holiday for us. The whole process was done in a clear and professional manner.
1 February 2026
Reply from Hays Travel - Beverley
Thankyou Dawn, pleased we found you a great holiday
A great service
Helen was very helpful and arranged a great holiday package at a good price.
6 February 2026
Reply from Hays Travel - Beverley
Thankyou for your review, this should be a great trip. I hope you have a fabulous time
Staff are very friendly and…
Staff are very friendly and professional, sorted our cruise booking for next year.
3 February 2026
Reply from Hays Travel - Beverley
We appreciate you sharing your experience. We are so happy to hear that our staff were friendly and professional when booking your cruise.
Reply from Hays Travel - Beverley
We're glad we could make your experience efficient, professional, with friendly service. Thank you for your kind feedback.
Reply from Hays Travel - Beverley
Thank you for you kind feedback it's always a pleasure to book your holidays :)
Excellent service by a young lady…
Excellent service by a young lady called Millie
Very helpful
25 January 2026
Reply from Hays Travel - Beverley
We appreciate you taking the time to leave us such a wonderful review. We are so glad our service was helpful.
A fantastic service!
A fantastic service from everyone in the store, but especially, Millie. Super friendly, attentive and personable. First class service, as always.
25 January 2026
Reply from Hays Travel - Beverley
Thank you for you kind feedback it's always a pleasure to book your holidays :)
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