What a wonderful team at Hays Travel Blackburn. I wouldn't go anywhere else for hoildays. Booking process is so quick and easy. They are always happy to look to find you exactly the hoilday that suit... See more
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See what reviewers are saying
Saw an add on Facebook, my local branch found the holiday and found it even cheaper than the add. They then gave me quotes on other circumstances for me to compare and I then left to make my decision... See more
Went in to Hays in Blackburn on my lunch. Steph was extremely helpful, friendly & professional. She obviously knows her job well. Steph was patient whilst i checked if i could get the leave from wor... See more
Manager at Blackburn store, was fantastic found what we was looking for. Having the app is great way to make payments, went back to see about booking for October
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
30 King William Street, BB1 7DP, Blackburn, United Kingdom
- 01254366237
4.9
Excellent
628 reviews
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As always great friendly advice and…
As always great friendly advice and help. very knowledgeable, we are always confident our holiday will be just right.
3 August 2025
Reply from Hays Travel - Blackburn
Thank you for your kind review! We hope you have a lovely holiday! :)
Didn't get the holiday we wanted but…
Didn't get the holiday we wanted but got fixed up with one I'm sure we'll enjoy.
2 August 2025
Reply from Hays Travel - Blackburn
Thank you David for your review, It's a shame we couldn't;t get availability on the holiday you wanted but glad we could get you all booked on another holiday.
Laura was so nice to us and Owen help…
Laura was so nice to us and Owen help us so much to make show we got evething right with our holiday thank you so much to the both of you we defo will book again with hays
31 July 2025
Reply from Hays Travel - Blackburn
Thank you so much for your review, We are glad Laura and Owen could help, If you need anything else you know where we are! :)
Reply from Hays Travel - Blackburn
Thank you for your kind review! :)
the staff are so friendly and helpful …
the staff are so friendly and helpful nothing is to much trouble always go to Hayes
26 July 2025
Reply from Hays Travel - Blackburn
Thank you for your kind review :)
Owen was an absolute gem
Owen was an absolute gem!
I walked into store and he greeted myself and my son with a big smile. He listened to everything I requested and booked us our holiday. It’s been a while since I booked with a travel agent and it was a breeze thank you
24 July 2025
Reply from Hays Travel - Blackburn
Thank you for your review for Owen, he will be delighted to read this. Thank you for booking with Hays Travel Blackburn!
Hays Travel Blackburn Jill Cruise Specialist the best
We went to Hays Travel Blackburn to book a Norwegian Cruise ! We had the lovely Jill cruise adviser who was the best very knowledgeable and friendly to deal with her expertise was priceless ! I thought to book on line but don’t go and see her it’s absolutely worth it to get all the details right.
Thank you Jill
13 July 2025
Reply from Hays Travel - Blackburn
Thank you for taking the time to leave a review, we are glad we could get your NCL Cruise! Have a fab time! :)
Booked with confidence
We have never booked with Hays Travel before, but we had found a holiday ourselves and wanted to see if this agent could match the deal. We were met by a young girl, Ruby, who was brilliant. The deal was matched by Hays, so for peace of mind, we booked with them. And it will not be the last time we use Hays Travel either.
11 July 2025
Reply from Hays Travel - Blackburn
Thank you for booking with Hays Travel, We will pass this lovely review onto Ruby for you, she will be delighted! If you need anything else, you know where we are. :)
Great friendly staff
Great friendly staff, nothing too much truth.
Always have a great holiday when booking with Hays.
9 July 2025
Reply from Hays Travel - Blackburn
Thank you for your bookings, It's always a pleasure to help!:)
Great staff really helpful
29 June 2025
Reply from Hays Travel - Blackburn
Thank you for your kind review. :)
Staff was very helpful and pleasant
Staff was very helpful and pleasant, kept talking and including us in conversation
1 July 2025
Reply from Hays Travel - Blackburn
Thank you for your kind review, we hope you have a lovely holiday.
Always book at Hays Travel
Jill at Hays Travel always gets us a good cruise as well as the perfect cabin. We wouldn’t go anywhere else to book our holiday.
26 June 2025
Reply from Hays Travel - Blackburn
Thank you for your kind review, we are glad Jill could get you the perfect cabin!
Dealt with very efficiently!!
24 June 2025
Reply from Hays Travel - Blackburn
Thank you for your lovely feedback.
Laura at Blackburn was great!
Laura at the Blackburn office was great! Very professional, polite, friendly & extremely helpful.
She did her absolute best to find me the holiday i wanted & was very competitive on price. She returned all my calls & even did extras like ring me to ensure I was happy with everything. Highly reccomended will definitely use this travel agents again! Thanks Laura
22 June 2025
Reply from Hays Travel - Blackburn
Thank you for your kind review, We will pass this onto Laura for you she will be thrilled! :)
Reply from Hays Travel - Blackburn
Thank you for your kind review, Have a lovely Holiday :)
Jade was absolutely brilliant
Jade was absolutely brilliant. Listened carefully to what I was looking for and very knowledgeable.
16 June 2025
Reply from Hays Travel - Blackburn
Thank you for your view, It was a pleasure to help you get your holiday booked! - Jade
It's my first time going abroad
It's my first time going abroad, steph was absolutely fantastic put us right at ease ,gave us little tips,was very friendly did her best for us will be using again 10/10 .
16 June 2025
Reply from Hays Travel - Blackburn
Thank you for booking, It was a pleasure to help you get your first holiday booked!
Laura was fantastic to deal with
Laura was fantastic to deal with , we have booked with her on 3 separate occasions since joining your company and every time the service is exemplary.
Keep up the good work.
Bring on Punta Cana.
10 June 2025
Reply from Hays Travel - Blackburn
Thank you for your review, We will pass this onto Laura for you :)
Ruby was nice to talk to she found us a…
Ruby was nice to talk to she found us a good deal
9 June 2025
Reply from Hays Travel - Blackburn
Thank you for your review, we are glad Ruby got you the best deal :)
Best staff ever
Very easy to book with. reliable staff.made my booking quick and easy over the phone
9 June 2025
Reply from Hays Travel - Blackburn
Thank you for your review.
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