Saw an add on Facebook, my local branch found the holiday and found it even cheaper than the add. They then gave me quotes on other circumstances for me to compare and I then left to make my decision... See more
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Went in to Hays in Blackburn on my lunch. Steph was extremely helpful, friendly & professional. She obviously knows her job well. Steph was patient whilst i checked if i could get the leave from wor... See more
Manager at Blackburn store, was fantastic found what we was looking for. Having the app is great way to make payments, went back to see about booking for October
The staff in Blackburn were absolutely fantastic helping us sort our dream holiday to Mexico for our 10 year wedding anniversary. They went through everything thoroughly with us. Were super friendly... See more
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
30 King William Street, BB1 7DP, Blackburn, United Kingdom
- 01254366237
4.9
Excellent
619 reviews
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Great service
Great service, quick and no issue a problem. Ruby was great and efficient.
24 October 2025
Reply from Hays Travel - Blackburn
Thank you so much for your review :)
Owen at blackburn branch was 5 star …
Owen at blackburn branch was 5 star was on the ball with it all other staff helpful in everyday made booking a pleasure thanks guys Mark & Rachel
22 October 2025
Reply from Hays Travel - Blackburn
thank you was an absolute pleasure to book you, Owen
We would like to thank Jade very much…
We would like to thank Jade very much for her hard work professional advise and time in finding us the perfect holiday so many thanks to her once again and Hayes travel.
23 October 2025
Reply from Hays Travel - Blackburn
your welcome thank you
The chap who helped me called Owen was…
The chap who helped me called Owen was outstanding, the best customer service I have experienced in years. Customer service like the old days, personal and not generic
I cannot commend or thank Owen from the Blackburn branch enough, he deserves a pay rise and promotion - magnificent asset to your team
22 October 2025
Reply from Hays Travel - Blackburn
This has absolutely made Owens week so thank you for taking the time and posting this lovely review
Reply from Hays Travel - Blackburn
Thank you for taking the time to review
Quick friendly service Jade & Owen were…
Quick friendly service Jade & Owen were great thank you
19 October 2025
Reply from Hays Travel - Blackburn
Thank you Cath for the review
The staff are friendly
The staff are friendly, helpful and efficient. The company is very easy to deal with.
9 October 2025
Reply from Hays Travel - Blackburn
Thank you Janice always nice to see you and book your cruises
Jill is absolutely fantastic…
Jill is absolutely fantastic and the main reason we book with Hays travel.
16 October 2025
Reply from Hays Travel - Blackburn
Thank you for taking the time to review
Holiday Booked
The lady helping us was really good at interpreting what we wanted & made booking really easy 👍
5 October 2025
Reply from Hays Travel - Blackburn
Thank you for the review we do really appreciate it
Excellent customer service
Steph was very helpful and informative. Listened to what I needed and helped me choose a great holiday.
11 October 2025
Reply from Hays Travel - Blackburn
Thank you Andrew always a chuckle
Cruise lovers booking again…
Hays Blackburn has an experienced cruise guide Jill who makes the booking experience seamless and ensures that we get everything we need/want on our cruise holiday for the best possible price. Julie Brown
3 October 2025
Reply from Hays Travel - Blackburn
Thank you Julie for taking the time to review really appreciate it
Reply from Hays Travel - Blackburn
Thank you for your kind review :)
Laura really knew her stuff
Laura really knew her stuff. She listened to what we wanted and found us the perfect destination
Just what we need.
28 September 2025
Reply from Hays Travel - Blackburn
Thank you for your review, We are so pleased that Laura could help and get your holiday booked! :)
Very happy and helpful
Jade was absolutely amazing. She was very helpful and knowledgeable. She was able to assist with all our questions and managed to work around a problem we faced.
28 September 2025
Reply from Hays Travel - Blackburn
Thank you for your lovely review, It was a pleasure to help you get the holiday booked! :)
Reply from Hays Travel - Blackburn
Thank you for your lovely review :)
Laura was very knowledgeable and…
Laura was very knowledgeable and steered us in the right direction as to which cruise was best for us .
18 September 2025
Reply from Hays Travel - Blackburn
Thank you for your kind review, We will pass this onto Laura for you. :)
So easy
So easy, so comfortable and everything was about me. They could not have done any more for me. Brilliant
19 September 2025
Reply from Hays Travel - Blackburn
Thanks for the lovely review, We hope you have the best holiday! :)
Owen was extremely polite
Owen was extremely polite, efficient & helpful.
Thank you, I would not hesitate to book with Hays Travel again
13 September 2025
Unprompted review
Reply from Hays Travel - Blackburn
Thank you for your kind review :)
Great team effort
Great team effort to find the hotel we wanted so all booked in for next this was all done happily with a smile on their face
9 September 2025
Reply from Hays Travel - Blackburn
Hope you left smiling too
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