What a fabulous hour we spent in the bootle shop Saturday, went in to discuss a first cruise and we had Jonny as our advisor...lovely caring, very informative, friendly. very professional and gave us... See more
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See what reviewers are saying
It was the staff, Lisa, the manager along with the other two ladies. very professional, friendly, happy, very informative. There was nothing we did not know about our holiday and future holiday. They... See more
Company replied
Was looking for flights Manchester to Sydney spoke to a very pleasant natured person told her what i looking for and dates told me to leave it with her and would contact me same afternoon rang me with... See more
Company replied
I book all my holidays through Hays Travel, and I am always absolutely thrilled when I get to deal with Grace. She is a total superstar—incredibly friendly, deeply knowledgeable, and always brings the... See more
Company replied
Company details
- #20 of 206 best companies in Travel agent
- #8 of 38 best companies in Cruise agency
- #7 of 53 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
154A Mariners Way, Strand Shopping Centre, L20 4SY, Bootle, United Kingdom
- 0151 4386475
4.9
Excellent
865 reviews
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Reply from Hays Travel - Bootle
Hi,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Dahla
Great.only went in for euros...came out…
Great.only went in for euros...came out with a holiday x
23 May 2026
Reply from Hays Travel - Bootle
Hi Anthony,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean
Staff was very helpful
Staff was very helpful. Didnt have to wait long. Booking process was good. Booked a cruise for 4 people to norwegian fjords april 28. Bokked on 15/05/2026.
16 May 2026
Reply from Hays Travel - Bootle
Hi Pauline,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Ruby
Reply from Hays Travel - Bootle
Hi John,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny
Reply from Hays Travel - Bootle
Hi Joanne,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Dahla
Reply from Hays Travel - Bootle
Hi Karen,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Ruby
August 2027
My experience with Hays Travels Bootle everytime when I need to book a holiday which I have for the last 10yrs plus is the staff are friendly and polite very helpful to acomdate your needs with in your holiday smiles on their faces they take time to listen explain everything in detail to you am very Happy with my experience over all
20 May 2026
Reply from Hays Travel - Bootle
Hiya Joanne,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Grace & the team x :-)
Member of staff extremely great…
Member of staff had great knowledge. Very helpful would definitely recommend. 👌
16 May 2026
Reply from Hays Travel - Bootle
Hi Michelle,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday to Gumbet we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny x :-)
The sales guy was very helpful
The sales guy was very helpful, took the time to search and meet our criteria.
17 May 2026
Reply from Hays Travel - Bootle
Hi Sue,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your Tenerife we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean x :-)
Helpful and informative
Johnny was very helpful and informative. We have booked with Hays Travel many times and have always been satisfied.
16 May 2026
Reply from Hays Travel - Bootle
Hi Pauline,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your Greek Islands Cruise we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny x :-)
Reply from Hays Travel - Bootle
Hi Susan,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean :-)
Went into the hayes shop in Bootle…
Went into the hayes shop in Bootle strand and spoke with Kim. She was very helpful and found us the holiday we where hoping for. Took 30 mins, very easy . Thank you
5 May 2026
Reply from Hays Travel - Bootle
Hi Rebecca,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Kim :-)
The man who looked after me was…
The man who looked after me was wonderful very friendly made me feel special.
28 April 2026
Reply from Hays Travel - Bootle
Hi Emsall,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
sean :-)
Reply from Hays Travel - Bootle
Hi Michael,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
KIM :-)
Fabulous staff really helped us to make…
Fabulous staff really helped us to make the right hotel choice
3 May 2026
Reply from Hays Travel - Bootle
Hi Marguerite ,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean :-)
Don’t have one complaint the gentleman…
Don’t have one complaint the gentleman who dealt with “Sean” went above and beyond to help us book and arrange the holiday
23 April 2026
Reply from Hays Travel - Bootle
Hi Mr Collins ,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean :-)
Reply from Hays Travel - Bootle
Hi Kim,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Grace :-)
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff. Very friendly and answered all our questions confidently.
21 April 2026
Reply from Hays Travel - Bootle
Hi Emma,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Lisa :-)
Staff explained the process of the cruise giving us all the details
Staff was very helpful in explaining details of the cruise. Booking was all good.
18 April 2026
Reply from Hays Travel - Bootle
Hi Anthony
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean :)
I've used Bootle Hays Travel for many…
I've used Bootle Hays Travel for many yrs to book cruises. Exellent service, efficiency mannerd and support! Congratulations ++×
15 April 2026
Reply from Hays Travel - Bootle
Hi Ken,
Thank you for your lovely review and your feedback and it's great to know you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us again. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Kim & Team :-)
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