First impression was a great smile and welcome by Ceri @ Broughton. Ceri was very knowledgeable and explained the holiday options clearly and was not pushy, the booking process was quick and ea... See more
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Amelia was just so patient and very helpful We had a friend that has a serious medical condition and Amelia was very professional and checked with P&O to make sure that our holiday would cater for h... See more
Excellent service and knowledge of the holiday I was booking. Gave me options to choose from which was very helpful in my final decision. Every step explained to me so I understood exactly what the bo... See more
I have 2 up coming holidays booked with hays travel. I always book with Natalie always goes above and beyond to accommodate me. I have had some amazing holidays with Hays. All the staff are very... See more
Company details
- #21 of 205 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 52 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 6 Broughton Shopping Park, CH4 0DP, Broughton, United Kingdom
- 01244455791
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Booked many holidays with hays travel…
Booked many holidays with hays travel broughton always a great service happy with my up coming holiday cant wait.
Fantastic experience
Booked two holidays with Ruby and the experience was fantastic. Ruby was so helpful.
We booked a Jet2 holiday and an Ambassador cruise.
Thank you to Ruby and Hays travel
As always excellent service.staff…
As always excellent service.staff friendly and nothing appears too much trouble knowledgeable
First impression was a great smile and…
First impression was a great smile and welcome by Ceri @ Broughton.
Ceri was very knowledgeable and explained the holiday options clearly and was not pushy, the booking process was quick and easy and we are looking forward to our holiday in 3 weeks time
Have used Hays several times and will again in the future, great staff and great service
Aleah was so helpful as always
Always book with hays as the staff are…
Always book with hays as the staff are so friendly and so helpful nothing is too much trouble
The young lady that helped us was very…
The young lady that helped us was very professional and helpful would definitely use hays travel again
Amelia was just so patient and very…
Amelia was just so patient and very helpful
We had a friend that has a serious medical condition and Amelia was very professional and checked with P&O to make sure that our holiday would cater for her Celiac condition.
Thank you Amelia
Broughton store
The representative that I dealt with was professional and knowledgeable.
Booking a cruise.
Excellent service and knowledge of the holiday I was booking. Gave me options to choose from which was very helpful in my final decision. Every step explained to me so I understood exactly what the booking was and what I needed to know. The staff I dealt with were very patient and understood exactly what I needed to know about my booking.
Was very helpful and extremely…
Was very helpful and extremely knowledgeable and helped us pick our first cruise which we are really looking forward too thanks sincerely and hopefully book with you again soon
Natalie was extremely helpful quick and…
Natalie was extremely helpful quick and professeional
Hays travel is great.
I have 2 up coming holidays booked with hays travel. I always book with Natalie always goes above and beyond to accommodate me. I have had some amazing holidays with Hays. All the staff are very helpful and knowledgeable nothing too much for them
As always a very pleasant experience.
As always a very pleasant experience.
Very informative, no hard selling.
Not rushed and offered a drink.
Next years holiday booked.
Will be back.
Iioni was very helpful she sorted out…
Iioni was very helpful she sorted out a very good holiday for us at a reasonable price .
Fantastic team at Hays Broughton always…
Fantastic team at Hays Broughton always helpfull and friendly would book anywhere else😊
May use AI-assist with repliesRead more
I booked the holiday as a surprise for…
I booked the holiday as a surprise for my wife. I was told this was a 4 star hotel, more 2 to 3. The hotel reception was rude on arrival, when asked about all inclusive history response was, it's not the Carribbean!! No help with luggage to room, room dirty, hair in bed, human waste on curtain, bathroom shabby. Not at tall happy with what I was sold.

Reply from Hays Travel - Broughton
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