Megan helped us with the holiday that we chose. She was extremely helpful and professional. Nothing was too much bother for her checking things that we were asking. We have dealt with Megan before f... See more
Company replied
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Megan helped us with the holiday that we chose. She was extremely helpful and professional. Nothing was too much bother for her checking things that we were asking. We have dealt with Megan before f... See more
Company replied
I recently booked a holiday to Dubai. Shannon was amazing. So considerate, so patient, explained everything, she was so attentive, answer every question I asked. Thank you so much for your time Shanno... See more
Company replied
Kelsey is great in carrickfergus as so all the other girls who work there. They take the time to show you holidays explain things clearly and very friendly and helpful...great staff in carrickfergus
Company replied
We booked our holiday through Megan last year and she walked us through the process again this year. She was super helpful, provided us with different options and made the whole process very simple an... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
22 High Street, BT38 7AF, Carrickfergus, United Kingdom
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Excellent customer service.Very pleasant
and professional Assistant. Nothing was too much trouble.
We left after booking a lovely holiday and a feeling of satisfaction that we were showed all available information.

Reply from Hays Travel - Carrickfergus
Shannon was very helpful, friendly and thoroughly professional throughout the whole process of finding me my perfect cruise option as a single traveller. She researched several different cruises with cabin options and gave me the prices for choosing different cabins as well as researching a selection of dates to find out what was the better time of year for a good deal. She also helped with booking flights to join the cruise and also made several suggestions for an overnight stay prior to the cruise as well as showing me a plan of the airport to reassure me how easy it would be to navigate through the airport on arrival and again on departure. I could not have asked for better service and would have no hesitation booking with this branch again.

Reply from Hays Travel - Carrickfergus
Booking made so easy and comfortable. Zayna was a excellent help and very patient with my booking needs.

Reply from Hays Travel - Carrickfergus
I always use Hays Travel the staff are so helpful and pleasant.

Reply from Hays Travel - Carrickfergus
Excellent service and girl very pleasant and helpful

Reply from Hays Travel - Carrickfergus
Great to deal with, no pressure and real discussion about what we were after, very welcoming, we will use again for years to come

Reply from Hays Travel - Carrickfergus
Always a pleasure to deal with hays travel in carrickfergus. They are very professional & prompt with their service.

Reply from Hays Travel - Carrickfergus

Reply from Hays Travel - Carrickfergus
This will be our 4th cruise booked by Hays travel at Carrickfergus.
The reason we keep going through Hays in Carrick is the staff. They are the most helpful, friendly and informative people. Full credit to all the staff.

Reply from Hays Travel - Carrickfergus
Staff were extremely helpful

Reply from Hays Travel - Carrickfergus
Kim who dealt with us was excellent. Spent a lot of time sorting us out and was very friendly.

Reply from Hays Travel - Carrickfergus
Sent tx message to enquire about the causeway lounge . Got talking to Shannon who sorted all out for me very pleased with her follow up to make sure I had received all the information

Reply from Hays Travel - Carrickfergus

Reply from Hays Travel - Carrickfergus
We always use Hays travel in Carrickfergus the staff are always pleasant and so professional we have booked 4 holidays with Kim and she is just fantastic avails us of all the offers and we always use Jet2 overall a lovely experience and keep doing what you all do it works thanks again team

Reply from Hays Travel - Carrickfergus
Kelsey was very helpful and has excellent customer service. Her approach to our holiday needs was very professional and I would definately recommend Hays Travel Carrickfergus to my family and friends. Thank you Kelsey and the rest of the staff there.

Reply from Hays Travel - Carrickfergus
I dealt with Shannon and she was the nicest girl. She went out of her way to get me the holiday i required so very pleased. Definitely use Shannon again for my next holiday Thanks again.

Reply from Hays Travel - Carrickfergus
Absolutely brilliant customer service from Zayna and Kelsey. They were both extremely helpful and great to deal with.

Reply from Hays Travel - Carrickfergus
All the staff in Carrickfergus Hays are very helpful and keen to help. I am always very happy to book my holiday through them. Megan is very good

Reply from Hays Travel - Carrickfergus

Reply from Hays Travel - Carrickfergus
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