David was very helpful using his expertise to help us book our holiday. It makes it so much easier to have everything done for us.
Company replied
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See what reviewers are saying
Very very helpful staff, Pete came across as efficient, knowledgeable and very patient. He went above and beyond to find us the right holiday.
Company replied
This time I spoke to Charlotte. Previously have spoken to David, Josh and Peter. All four have been really friendly, interested and helpful.
Company replied
I haven't been into a travel agent for years, this experience was so good that I will now book holidays this way. Charlotte immediately understood my very specific requirements and came up with suitab... See more
Company replied
Company details
- #21 of 207 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
159 High Street, GL50 1DF, Cheltenham, United Kingdom
- 01242808481
4.9
Excellent
629 reviews
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Had a quick & efficient service from…
Had a quick & efficient service from Pete at the Cheltenham store, very pleased
26 May 2026
Reply from Hays Travel - Cheltenham
Thanks Mint, always a pleasure :) Have a fab time
They put together the holiday we wanted…
They put together the holiday we wanted with all aspects covered
Precisely. On the ball , well done !
24 May 2026
Reply from Hays Travel - Cheltenham
Thank you for your feedback :) it was a pleasure.- Lindsay
Extremely helpful
Extremely helpful , have booked a holiday exactly as we wanted and we will recommend you to our friends who may need help in their old age !
30 May 2026
Rhodes booking experience
Dave, our advisor was pleasant, professional and dedicated in ensuring we booked the correct holiday for us. He went the extra mile in attending all our needs.
29 May 2026
Reply from Hays Travel - Cheltenham
Thank you kindly for taking the time to review my service. It is always a pleasure to get you a lovely holiday :-)
Josh was brilliant listed to what I…
Josh was brilliant listed to what I wanted to book and went through the booking with me and made sure I was happy with it
30 May 2026
Reply from Hays Travel - Cheltenham
Thank you so much for your lovely review! :-) It was a pleasure to book your holiday! Have a wonderful time. :-)
It's the quality of the staff and their…
It's the quality of the staff and their desire to help their customers towards a seamless holiday experience.
It's a pleasure to be a Hays client.
We felt valued and safe.
2 May 2026
Reply from Hays Travel - Cheltenham
Thank you kindly for taking the time to review my service. Im glad we got you booked on a lovely holiday :-)
Attentive and professional booking…
Attentive and professional booking experience with Joshua
28 May 2026
Reply from Hays Travel - Cheltenham
Thank you so much for your lovely review! :-) I hope you have a wonderful time away. :-)
Reply from Hays Travel - Cheltenham
Thank you for your lovely review! I'm glad you found my service helpful and professional, and I hope to help you with your future travel plans! - Charlotte
Happy Lady
Charlotte was really nice. Very helpful and a bit of fun. She really helped an older person who is not good with on line stuff. I am very grateful
7 May 2026
Reply from Hays Travel - Cheltenham
I'm glad I could help book your flights and make it an enjoyable process for you! Thank you for the positive feedback :)
Very competent team
Very competent team, the lady I dealt with was very helpful and quick to deal with my requests.
2 May 2026
Reply from Hays Travel - Cheltenham
Thank you so much for your kind comments! :-)
Booking our holiday to Majorca
We have booked holidays with Hays Travel Cheltenham many times. Each time we have asked for David, as he is alays very helpful and efficient. Yesterday was no different. He made our booking to Majorca so stress free, and answered any queries we had so efficiently. I recommend Hays Travel every time.
6 May 2026
Reply from Hays Travel - Cheltenham
Thank you for your kind comments. :-) We are so pleased you found our service helpful and efficient. Have a wonderful time :-)
Reply from Hays Travel - Cheltenham
Thank you for your feedback :) it was a pleasure
Very friendly staff
16 April 2026
The simple holiday solution
A friendly and helpful agent listened to our requests and immediately found a couple of possibilities which were ideal. It was all booked and confirmed by the following morning. Excellent.
10 April 2026
Reply from Hays Travel - Cheltenham
Thank you for your feedback :) it was a pleasure to book. Have a lovely time- Lindsay
Great experience
Ashleigh was extremely efficient and very friendly, and the whole experience was great.
Top marks!!
15 April 2026
Peter at Cheltenham was excellent again…
Peter at Cheltenham was excellent again found us plenty of choices and everything was booked with a couple of days making it as easy as possible
30 March 2026
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