Hays Travel - Chippenham Reviews 

Grace was exceptional in her telephone manner, took time to explain all the details of our booking and carried out our instructions to the letter - great service, we will definitely use Hays again

Hays Travel Chippenham are a font of knowledge. We book all our holidays here, as its easy, all the staff are friendly & they always give great advice.

Karen was lovely, realised the wrong dates for flight had been booked Vista .

great help by Karen, everything explained well.

Really easy, hassle free experience, the staff at the Chippenham branch really friendly and helpful.

Super friendly service on the phone and in store. In store we were helped by Grace who made the holiday booking experience so easy and stress free. She was friendly, professional, polite, patient, and very knowledgeable, would definitely come back to book another holiday.

Was made welcome, went through the holiday step by step, very good nolage.
Answered all our questions and made us feel at ease.
It was great to go to your local travel agency and sit down face to face and book your holiday.

We were looking for a cruise to celebrate our 50th wedding anniversary. Sarah in the Chippenham branch was really supportive in helping us get the cruise that we wanted. We were amazed at how she managed to have two separate phone conversations at the same time in booking the holiday for us, ensuring that we got what we required.

Staff are very helpful and have a sense of humour which adds to the experience. They all have excellent knowledge of travel and I always book through them.

Very friendly and helpful staff. I booked our 3rd cruise with them with confidence and I’ve recommended them to my family and friends who are interested in a cruise for the first time as they offer all assistance needed in printing tickets, luggage labels and answering and questions about the cruise.

This is our first cruise experience and so we were grateful that Sarah explained everything we needed to know and was very patient with us regarding finding our ideal cabin.

Very patient and helpful. Thank you Sarah

Staff were soo helpful and were willing to spend the time finding me the perfect holiday and even priced matched as I found it cheaper elsewhere. This is the second holiday I have booked with them and they are all soo helpful

I found Sarah very friendly and helpful

Helpful and courteous.

Very easy to book and even showed us a Google map of the area

Really helpful staff explain everything. Also talk you through the holiday experience

Karen has been extremely helpful during the times we have visited the office to sort out our cruise.

Excellent service. Highly recommended.

We felt Sarah (P) who dealt with us initially was very good and helpful and found out a lot of info for us which then gave us the chance to review what we wanted to do. After going back in to book our holiday there was a slight 'hiccup' with being able to choose our flight seating but once Sarah was back on the case all went smoothly so THANK YOU.