Hays Travel - Chorley Reviews 

677
TrustScore 5 out of 5

4.9

38 Chapel Street, PR7 1BW Chorley, GB


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Rated 5 out of 5 stars

We received excellent service and guidance from the team. Initially, Lauren provided us with some very good potential options for our City break & when we had made a decision on the destination, Lily... See more

Rated 5 out of 5 stars

I spoke to Carrie in the morning and said I wanted to go to the shop that afternoon to confirm my holiday and pay a deposit, and even though she wasn’t there that day she said that she would pa... See more

Rated 5 out of 5 stars

Excellent. Travel Consultant Carrie listened to our requirements and repeated them spot on, presumably to make sure she understood exactly what we wanted. Researched a number of options to find the b... See more

Company replied

Rated 5 out of 5 stars

A great welcome from Carrie, remembers us and our likes from previous visits, got us booked on a cruise super quick, made sure we knew exactly what we were buying, tried her hardest to find further in... See more

Company replied


Company details

  1. #21 of 205 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 35 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 100 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 38 Chapel Street, PR7 1BW, Chorley, United Kingdom

  • 01257698034

4.9

Excellent

TrustScore 5 out of 5

677 reviews

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4.9

All reviews

(677)

116,474 reviews in the last 12 months

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Rated 5 out of 5 stars

Always a pleasurable experience to talk…

Always a pleasurable experience to talk to the staff at hays travel chorley, especially carrie who goes above and beyond to get us a good deal on any holidays we enquire about. Thankyou very much xxx

3 June 2026
Hays Travel - Chorley logo

Reply from Hays Travel - Chorley

Thanks so much for your kind feedback and booking another wonderful cruise with me, I do appreciate it - Carrie xxx

Rated 5 out of 5 stars

Great as always

Great as always. Very helpful and always an easy process

30 May 2026
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Reply from Hays Travel - Chorley

Was my pleasure booking your holiday - Carrie

Rated 5 out of 5 stars

Excellent service

Lily was so friendly and very patient she went through lots of holidays to find us the right place. She smiled and made us very comfortable we was made to feel at ease and was able to ask her to go backwards and forward with the choices on offer. This is my 2nd with hays and we will definitely be back Thank you Lily xx

22 May 2026
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Reply from Hays Travel - Chorley

Thanks for your kind feedback and booking your holiday with me - Lily

Rated 5 out of 5 stars

Great service great customer service.

Great service great customer service.. even advised me I was able to get special assistance and sorted it out for me! Very grateful thank you

17 May 2026
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Reply from Hays Travel - Chorley

Thanks so much for your kind feedback, hope you have had a wonderful holiday thanks Carrie

Rated 5 out of 5 stars

Excellent again

Excellent again. My first choice for booking holidays. They always have what I'm looking for at a great price.

16 May 2026
Hays Travel - Chorley logo

Reply from Hays Travel - Chorley

Thank so much Jane for your kind feedback and booking another holiday with me, I do appreciate it - Carrie

Rated 5 out of 5 stars

Very friendly and efficient

Very friendly and efficient. Managed to complete booking with no fuss and quite quickly. Was given all the information I needed. Have used them many times before and they are always very professional. Great service.

14 May 2026
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Reply from Hays Travel - Chorley

Thanks for your kind feedback and booking your holiday with me - Lauren

Rated 5 out of 5 stars

Great service, advice and help

Great personal service, help and advice from Jade at the Chorley branch of Hays travel. Booking went smoothly with all options covered. Good interaction with other members of staff in the branch as well. Very friendly and welcoming team.

13 May 2026
Hays Travel - Chorley logo

Reply from Hays Travel - Chorley

Thanks for your kind feedback and booking your holiday with me - Jade

Rated 5 out of 5 stars

The ladies in the store made it such a…

The ladies in the store made it such a pleasant experience especially the manageress whose name I can’t for the life of me remember.Also the man in Travel Currency made getting the right amount of money to travel with so easy.

6 May 2026
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Reply from Hays Travel - Chorley

Thanks so much for your kind feedback Denise and booking your holiday wonderful with me - Carrie

Rated 5 out of 5 stars

The lady who sorted out our holiday…

The lady who sorted out our holiday booking was extremely helpful and patient with us . She was efficient and checked everything before she completed the booking .

5 May 2026
Hays Travel - Chorley logo

Reply from Hays Travel - Chorley

Thanks so much for your kind feedback and booking your holiday with me - Jade

Rated 5 out of 5 stars

Carrie as ever at Chorley very helpful…

Carrie as ever at Chorley very helpful and efficient and in answering any queries prior to booķing

1 May 2026
Hays Travel - Chorley logo

Reply from Hays Travel - Chorley

Thanks so much for your kind feedback Chris & booking another wonderful cruise with me - Carrie

Rated 5 out of 5 stars

Holiday …

Jade was absolutely brilliant in helping with our requested rooms and assistance requirements nothing was too much trouble she explained flight times and help with my grandaughter who has a hidden disability she tole us we could pick up a lanyard at the airport for her. We will use Hayes Travel in future great staff 👍

29 April 2026
Hays Travel - Chorley logo

Reply from Hays Travel - Chorley

Thanks for your kind feedback and booking your holiday with me - Jade

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