Hays Travel - Cleveleys Reviews 

Effective, informative interaction with Louise.

I have used Hays for several years and have always had excellent service. I find the staff very helpful and go the extra mile.

Great easy experience with great help and advise. Sophie was very helpful and went all out to get my the best price.

The process of booking a cruise was quick and took less than half an hour. The agent gave us all the information we needed and said that she would print all the travel documentation for my party when available. Infact no fuss really straight forward.

The young lady that helped us book our cruise was very knowledgeable also very polite. Would highly recommend her. (She also made a great cup of coffee).

Excellent service from start to finish with my new booking everything I preferred on my booking was sorted and all my choices listened too

Sophia in the Cleveleys branch was so helpful, friendly and pleasant.
We booked a large family holiday that was complicated for several reasons but she was patient and double checked areas where we had concerns
Following us booking the holiday we phoned back to change some payment details and again was so lovely and helpful, despite us taking up so much of her time already.
I have used Hayes several times before, although never the Cleveleys branch, and always recommend to others. As a company Hayes have often been able to price match a holiday we have found offering us the protection of a package. We have had consistent good value and service.

Tegan our representative was fabulous very efficient and knowledgeable also friendly

Tegan at the Cleveleys office was a great help in booking our holiday
Thank you Tegan

Great experience booking our two family Disney break. Sandra was helpful, knowledgeable and efficient. Highly recommend Hays for their service and staff

I would love to thank Hayes travel and choie the travel consultant who explained everything she was excellent absolutely amazing got me a good price on my holiday including all the food and transfers and choie has arranged me help when I get to the airport has I have a disability thanks Hayes travel I would recommend you to anyone alan boyce

Very easy booking and customer service excellent.

We like to book our holiday through Hays Travel Cleveleys because the help and support given to us is first class. Louise Shepherd makes sure our booking goes smoothly and trouble free.

Everything about Hays is great, and will go anywhere else for our next holiday booking. The staff was very helpful to booking our cruise.

Sophia, your trainee was excellent, she helped me to choose my break, then once i'd selected she expertly handled everything for me making the experience enjoyable & stress free.
Her whole attitude was professional & friendly & was a credit to your company.
I have employed many people over my long years in business & Would employ her in an instant, as it is my belief a company is only as good as the staff who front it. In my humble opinion you should nurture this young lady as she is a diamond, my only puzzle being why is she still a trainee?? If she worked for me she'd be running the show, but it's only my opinion as an ex employer of 1000+ employees.
Whilst on my break i decided to extend it by 3 days & as it was Sophia's day off when my wife went into the Cleveleys shop Teagan stepped up & assisted us & i must say we were impressed with her Professionalism & Attitude also.
Overall it made booking my break easy & enjoyable, so much so my wife & i booked a trip through Sophia & we leave for the Canaries this Saturday lol. Sophia is now looking into a xmas break for 5 & also a cruise for us, i'm pleased to say.
I rarely send feedback these days, now i'm retired but the whole great experience with Sophia with back up from Teagan so impressed me, i felt compelled to let you know. Regards Rae Williams ( ex co-director of 7 ltd companies.

Always a pleasure dealing with Hays and especially Louise at Cleveleys office.
She goes the final mile to ensure you get the holiday and accommodation you are wishing for. She’s very knowledgeable, professional & friendly, giving advice & excellent customer service every time.
It’s a good team, with Paul in the exchange bureau who is always helpful with advice on the travel currency & you get a higher rate if you’ve booked through Hays.
It’s a win win for me 😊

Assistant was very knowledgeable and helped with our choice for the trip.

Katy was extremely efficient and gave me all the information and recommendations for my special holiday for my Wife’s 50th even though my Wife still thinks she’s 27.
Thanks Katy you were brilliant