Carol at Hays Travel in Clydebank. was really nice & polite, she helped me book my holidy to Turkey. Which i've never been to, she even sorted special assistance for my daughter who has special need... See more
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We went into Hays Travel in Clydebank. We were greeted by Carol. We were looking for a cruise. Carol was very knowledgeable. She gave us lots of good information and sourced the best deals available o... See more
Company replied
Very helpful and friendly staff. Good information and advice given to me during the booking process. Booking agent Carol was very pleasant and took time to check everything with me before finalising t... See more
Company replied
Carol was fabulous to deal with and understood exactly what we wanted. Her expertise really stood out. The process was very easy due to the great service provided by Carol 😊
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
56 Sylvania Way, G81 2TL, Clydebank, United Kingdom
- 01415301550
4.9
Excellent
620 reviews
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Great service from Donna
Great service from Donna, she helped us choose a nice cruise at a great price, couldn’t have done anymore
11 February 2026
Reply from Hays Travel - Clydebank
Hi Anne, thank you for leaving such a kind review, I will let Donna know when she's next in branch. We hope you have a great holiday when it comes! Katie
My sister recommended that a booked…
My sister recommended that a booked with hays travel Clydebank and speak with Katie who always helps her with her holidays and she’s highly recommended as she went above and beyond and got us exactly what we were looking for
10 February 2026
Reply from Hays Travel - Clydebank
Thank you so much Kirsty that's really kind of you! Glad we could get it sorted for you all, see you soon! x
Used Hays a few times
Used Hays a few times, always very good at finding what we ask for.
Katie was excellent.
7 February 2026
Reply from Hays Travel - Clydebank
Thank you for your feedback :) Thanks, Katie
Winner,winner,chicken dinner!!!
Exceptional professional service from sales adviser,Becca.She took careful note of our requirements,researched various options and found us a great deal at one of our chosen hotels.Why did I spend hours searching the Internet when Becca did the job in jig time, printed off all our documents and told us to return to do check-in and get boarding passes if we so wished!
Also advised that Hays do a great exchange rate!
5 February 2026
Reply from Hays Travel - Clydebank
Hi Janet, Thank you so much for your lovely review, so glad i could help and make it easy for you! Hope you have a lovely holiday :) Thanks Becky x
Young girl was very polite and helpful…
Young girl was very polite and helpful and knowledgeable.
4 February 2026
Reply from Hays Travel - Clydebank
Hi Joseph, thank you for your kind words, I hope you have a lovely holiday and book with us again in the future. Thanks Thea : )
Great personal one to one experience
Rebecca was super helpful. She took the time to ensure all details were correct, particularly the geographical location of the location of the hotel in LA. In addition, she investigated different flight time options for internal flight between LA and Toronto. In the end, we made quite a large cost saving thanks to Rebecca. I would highly recommend visiting Hayes rather than DIY!
30 January 2026
Reply from Hays Travel - Clydebank
Hi Brenda :) So glad I could help arrange this for you and hope you both have a lovely time! Thanks, Rebecca
Great
Donna was really helpful and knowledgeable. Second time booking here and always a great service.
2 February 2026
Reply from Hays Travel - Clydebank
Thank you for your kind feedback, i hope you have a lovely holiday when it comes. Donna
Friendly helpful staff
Just went in for some information but Katie and the other girls were so helpful we just booked while we were in there.
14 January 2026
Reply from Hays Travel - Clydebank
Hi Albert, Thank you so much for leaving such a kind review. I hope you have a great holiday when it comes! Katie
Very helpful got holiday wee wanted and…
Very helpful got holiday wee wanted and dates at a great price
1 February 2026
Reply from Hays Travel - Clydebank
Hi Brian, thank you so much for your kind review! I hope you have an amazing holiday! Katie
Very friendly service and competent
Very friendly service and competent, everything has been thoroughly explained
14 January 2026
Reply from Hays Travel - Clydebank
Hi Robert, thank you so much for your kind review. We really appreciate your feedback : )
Booked holiday and was very happy with…
Booked holiday and was very happy with travel assistance. Ok
24 January 2026
Reply from Hays Travel - Clydebank
Hi Agnes, It was lovely meeting you and your husband, Steven, the other day. Thank you so much for your kind feedback. I hope you both have an amazing holiday, and I look forward to hopefully seeing you again in the future. Thanks, Thea
Sold & Satisfied
Very personal touch to customer service. Knowledgeable and not in any way pushy. Listened & searched for what we requested. Was able to offer options on our wish list. Rebecca was a credit to your organisation and we would have no hesitation in using Hays Travel again.
28 January 2026
Reply from Hays Travel - Clydebank
Thank you for your kind review. We appreciate your feedback :)
Rebecca got us the best deal for our…
Rebecca got us the best deal for our holiday, she even got me to download your app which is amazing
28 January 2026
Reply from Hays Travel - Clydebank
Hi Debbie, Thank you for your lovely review, Hope you have a lovely holiday when it comes cant wait to see your pictures! Thanks Becky :)
Donna was very helpful
Donna was very helpful, and answered all questions and concerns honestly, told us all options available
25 January 2026
Reply from Hays Travel - Clydebank
Thank you so much for your feedback :)
Reply from Hays Travel - Clydebank
Hi Gerard, thank you for taking the time to leave this review. We really appreciate it and hope you have an amazing time on your holiday! Katie :)
The staff were all lovely…
The staff were all lovely and able to help me with my enquiries then on booking my summer holiday for 2026.
21 January 2026
Reply from Hays Travel - Clydebank
Hi Leanne, Thank you so much for lovely review! Glad we could get you booked up, Thanks Becky :)
Very helpful
Very helpful
Rebecca gave us various options.
Very thorough in her research .
Got exactly what we wanted.
21 January 2026
Reply from Hays Travel - Clydebank
Hi Linda, Thank you for your lovely review i will pass it along to Rebecca :) Many thanks Becky
Date of visit 17/01/2026
Date of visit 17/01/2026
Customer Advisor was Rebecca Glendinning.
Rebecca was warm and welcoming in the shop in Clydebank, she was very informative listened to our requirements and needs that we wanted on our summer holiday.
We spent a long time looking at different destinations, with
Rebecca giving advice on area and suitability of the holidays.
Rebecca found us a great hotel in the perfect location in turkey.
18 January 2026
Reply from Hays Travel - Clydebank
Hi Elaine, thank you for taking the time to leave this lovely review :) I'll pass your message on to Rebecca when shes back in branch tomorrow. Thank you again! Katie x
Katie was knowledgeable
Katie was knowledgeable and sourced the flights I had hoped for. Perfect service and outcome. Thank you Katie
16 January 2026
Reply from Hays Travel - Clydebank
Thank you so much! Glad I could help and hope to see you again soon :)
Once again the the service was…
Once again the the service was excellent the girl who helped us was very knowledgeable can't fault service 5 stars
28 December 2025
Reply from Hays Travel - Clydebank
Hi Donnie, thank you so much for your kind review :) We hope you have a fantastic holiday and hope to see you soon to get the next booked up! :) Katie
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