Fast efficient friendly service as usual,I always book through Hays travel. Highly recommend for all you holiday needs. Nothing is too much trouble. Peace of mind that you have everything sorted for... See more
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Wouldn’t travel without Hay’s customer focused staff. Hays have ensured that my holiday ran as smoothly as possible and dealt with my assisted travel needs with professionalism and knowledge and check... See more
Company replied
My friend and I just popped in to check on what was available and saw Michelle who was very helpful and knowledgeable about where we were going. An overall positive experience
Company replied
We have used Hayes Travel on many occasions and always found them very helpful and knowledgeable in dealing with our requirements. On our last visit we were booking two holidays for 2027 for ourselves... See more
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Company details
- #21 of 207 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
35 West Mall Upper Level Crystal Peaks, S20 7PN, Sheffield, United Kingdom
- 01144075198
5.0
Excellent
3k reviews
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Made welcome straight away and David…
Made welcome straight away and David the agent seemed very knowledgeable on the holiday we wanted.
26 June 2026
Reply from Hays Travel - Crystal Peaks
Dave,
We are so happy you felt welcome and found our agent knowledgeable. Thank you for your kind words!
Kind Regards
Hays Travel
Always helpful only ever book holidays…
Always helpful only ever book holidays with hays
18 June 2026
Reply from Hays Travel - Crystal Peaks
Ann,
We appreciate your loyalty and kind words. Thank you for choosing us for your holidays.
Kind Regards
Hays Travel
Very pleasant
Was seen to quickly, didn’t have long to wait.
Annalee was very professional, helpful and witty. The holiday was booked in no time and we had a pleasant experience.
17 June 2026
Reply from Hays Travel - Crystal Peaks
Judith Scully,
We're so pleased you had such a pleasant and efficient booking experience with us. Thank you for your kind words!
Kind Regards
Hays Travel Crystal Peaks
Always helpful
Always helpful, Rhiann is the best holiday representative, trust her with our holidays
23 June 2026
Reply from Hays Travel - Crystal Peaks
Thank you for your lovely review!
We're so pleased to hear that Rhiann is always helpful and that you trust her with your holiday plans. We'll be sure to pass on your kind words to her.
We look forward to helping you book your next trip!
Kind regards,
The Hays Travel Team
Great as usual very helpful and no…
Great as usual very helpful and no pressure showing us plenty of resorts and excellent knowledge of resorts.Thank you David as always friendly and helpful.
21 June 2026
Reply from Hays Travel - Crystal Peaks
Thank you for your lovely review Cheryle.
We're so pleased to hear that David was able to help you find the right options with his excellent resort knowledge and friendly, no-pressure approach. We'll be sure to pass on your kind words to him.
We look forward to helping with your next holiday!
Kind regards,
The Hays Travel Team
Hays Crystal Peaks
I had an excellent experience with Hays and would particularly like to thank Jessie and Jo for their professionalism and support. Nothing was too much trouble.
20 June 2026
Reply from Hays Travel - Crystal Peaks
Thank youso much for your kind words.
We're delighted to hear you had an excellent experience with us. Jessie and Jo will be so pleased to know their professionalism and support made a positive difference, and that nothing was too much trouble.
We appreciate your feedback and look forward to helping you again soon.
Kind regards,
The Hays Travel Team
As always brilliant service from Riann
As always brilliant service from Riann. Gave great holiday advice, and got the best price for us.
21 June 2026
Reply from Hays Travel - Crystal Peaks
We're delighted to hear that Riann provided her usual brilliant service, offering great holiday advice and helping you secure the best price. We'll be sure to pass on your kind words.
We look forward to helping you plan your next getaway!
Kind regards,
The Hays Travel Team
As always brilliant attended by Rhian…
As always brilliant attended by Rhian with in half hour a holiday booked and really pleased with deal we got we will now be going away in 2weeks always a pleasure to go to the shop in crystal peaks the customer service is a credit to all staff that work there
21 June 2026
Reply from Hays Travel - Crystal Peaks
We're so pleased to hear that Rhian was able to find you a great holiday deal so quickly and that you'll be heading away in just a couple of weeks. It's wonderful to know that visiting our Crystal Peaks branch is always a pleasure, and your kind comments about the team's customer service mean a lot to us.
Have a fantastic holiday, and we look forward to seeing you again soon!
Kind regards,
The Hays Travel Team
Natalia found us the perfect holiday…
Natalia found us the perfect holiday which met all our requirements. She was very efficient and very informative.
She is a credit to Hays.
21 June 2026
Reply from Hays Travel - Crystal Peaks
We are so pleased Natalia found you the perfect holiday. Thank you for your kind words and positive feedback!
Kind Regards
Hays Travel
Knowledgeable pleasant staff who were…
Knowledgeable pleasant staff who were confident and knew what I wanted
20 June 2026
Reply from Hays Travel - Crystal Peaks
Thank you Mrs Hughes for your review. I am so glad I was able to get your cruise sorted Thanks Cathy
All the staff at hays travel at crystal…
All the staff at hays travel at crystal peaks wouldn't go anywhere else especially ELLA
12 June 2026
Reply from Hays Travel - Crystal Peaks
Derrick Ancell,
We are so glad you had such a wonderful experience with us. We appreciate your kind words.
Kind Regards
Jessie
Hays Travel
Reply from Hays Travel - Crystal Peaks
Thank you for your kind words.
Millie
Really nice friendly and helpful person…
Really nice friendly and helpful person nothing was to much
18 June 2026
Reply from Hays Travel - Crystal Peaks
MIchelle WIlcockson,
We appreciate your kind words! We are glad we could assist you.
Kind Regards
Jessie
Hays Travel
David was excellent and his long haul…
David was excellent and his long haul knowledge is incredible
18 June 2026
Reply from Hays Travel - Crystal Peaks
Gary,
We appreciate your kind words. We are glad you had a great experience!
Kind Regards
David
Hays Travel
Reply from Hays Travel - Crystal Peaks
Thank you for your kind words its always a pleasure to see you both and thank you for booking again David
Fabulous service
Michelle was great , Very knowledgeable as it was a multi-center holiday. She was telling us the ups and downs which was great as we are both getting on a bit and managed to get us accommodation low down in most areas. Would definitely recommend Hays infact already looked on their website for a Xmas getaway
14 June 2026
Reply from Hays Travel - Crystal Peaks
Jan Davey,
We are so pleased to hear that we could assist you with your multi-center holiday. It's wonderful to know we could make your trip comfortable and enjoyable. We look forward to helping you with your Christmas getaway!
Kind Regards
Michelle
Hays Travel
Holiday
David at crystal peaks was so knowledgeable,sociable and understanding with our needs. We would recommend Hays travel to anyone
17 June 2026
Reply from Hays Travel - Crystal Peaks
Patricia Cooke ,
We are so pleased to hear you had such a positive experience with us. Thank you for your kind words!
Kind Regards
David
Hays Travel
The assistant was very professional and…
The assistant was very professional and quick to find a holiday that suited our needs but also checked any possible alternatives to make doubly sure.
9 June 2026
Reply from Hays Travel - Crystal Peaks
Sylvia Louise,
We're so glad we could quickly find a holiday that suited your needs and explore all options for you. Thank you!
Kind Regards
Abi
Hays Travel
We when in with a set budget set days…
We when in with a set budget set days place ect and that's what we got we got all inclusive family holiday for 11 nights to Greece for a price we asked for, staff were friendly and helpful made the whole process fuss free and easy, store was lovely and clean and full which is always a good sign didn't have to wait very long to be seen but very happy with the service received, let's hope the holiday is everything we hope for
14 June 2026
Reply from Hays Travel - Crystal Peaks
Hayley Gibson,
We're so pleased we could help you find the perfect family holiday within your budget. We appreciate your kind words about our friendly and helpful team, and we hope you have a wonderful trip to Greece!
Kind Regards
Millie
Hays Travel
We popped in to enquire and ask some…
We popped in to enquire and ask some questions before booking and the assistant was very knowledgeable and gave us lots of information. We decided to go ahead and book with confidence.
14 June 2026
Reply from Hays Travel - Crystal Peaks
Mrs Fisher,
We're so glad our team could provide all the information you needed to book with confidence. We appreciate your kind words!
Kind Regards
David
Hays Travel
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