Fast efficient friendly service as usual,I always book through Hays travel. Highly recommend for all you holiday needs. Nothing is too much trouble. Peace of mind that you have everything sorted for... See more
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Wouldn’t travel without Hay’s customer focused staff. Hays have ensured that my holiday ran as smoothly as possible and dealt with my assisted travel needs with professionalism and knowledge and check... See more
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My friend and I just popped in to check on what was available and saw Michelle who was very helpful and knowledgeable about where we were going. An overall positive experience
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We have used Hayes Travel on many occasions and always found them very helpful and knowledgeable in dealing with our requirements. On our last visit we were booking two holidays for 2027 for ourselves... See more
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Company details
- #21 of 207 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
35 West Mall Upper Level Crystal Peaks, S20 7PN, Sheffield, United Kingdom
- 01144075198
5.0
Excellent
3k reviews
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Have used Hays for a long time I always…
Have used Hays for a long time I always use Louise as my agent at Crystal Peaks. She always goes above and beyond and is extremely professional and knowledgeable. 5 stars everytime. Thankyou
6 July 2026
Reply from Hays Travel - Crystal Peaks
Caroline Coates,
Thank you for your wonderful feedback! We are so pleased to hear that our team member consistently provides such professional and knowledgeable service. We truly appreciate your continued loyalty.
Kind Regards
Hays Travel Crystal Peaks
Crystal Peaks, Great.
Always a good experience with the Crystal Peaks staff. David especially who is always on the ball and knows just what you want and sorts it for you.
6 July 2026
Reply from Hays Travel - Crystal Peaks
Lynn Brakes,
Thank you for your wonderful review! We are so pleased to hear that you consistently receive exceptional service from our team. We truly appreciate your kind words.
Kind Regards
Hays Travel Crystal Peaks
Always very helpful and take time to…
Always very helpful and take time to try and give you the best deal.
20 June 2026
Reply from Hays Travel - Crystal Peaks
Thank you for your wonderful feedback! We are so pleased to hear that our team was very helpful and took the time to find you the best deal.
Kind Regards
Hays Travel
We were looked after very well and the…
We were looked after very well and the young lady helped us find all the details we needed for our holiday . First time of booking with hays but the experience gave us the confidence to book with them again .
1 July 2026
Reply from Hays Travel - Crystal Peaks
MRS JENNIFER APPLEBY,
We are so pleased to hear you had such a positive experience booking your holiday with us. It's wonderful that our team helped you find all the details you needed, and we truly appreciate your confidence in booking with us again!
Kind Regards
Hays Travel
My partner and I walked into your shop…
My partner and I walked into your shop in crystal peaks hoping to find a honeymoon of a life time and your staff helped us find exactly what we were looking for and go through the booking process
So next year when we tie the knot we know we are safe in the knowledge we came to you for your great service.
2 July 2026
Reply from Hays Travel - Crystal Peaks
Mr Cassidy,
Thank you for your wonderful feedback! We are so pleased to hear that our staff helped you find the perfect honeymoon and made the booking process smooth. We look forward to assisting you with your future travel plans.
Kind Regards
Hays Travel
Always use Hays
Always use Hays, the staff are super friendly and helpful.
They look for deals and discounts without compromising the quality.
1 July 2026
Reply from Hays Travel - Crystal Peaks
Donna Beale,
Thank you for your wonderful feedback! We are so pleased to hear that our team consistently provides friendly and helpful service, always finding great deals without compromising on quality.
Kind Regards
Hays Travel
Great travel agency
David was very knowledgeable, friendly and easy to talk to.
Very efficient and effective.
A very great asset to Hays Travel.
Excellent customer service!
30 June 2026
Reply from Hays Travel - Crystal Peaks
MR MARK GRIFFITHS,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague provided such knowledgeable, friendly, and efficient service. We truly appreciate your kind words.
Kind Regards
Hays Travel
The stsff make experience great
The stsff make experience great. They remember who you are, so you feel part of the family. They remember what your likes and dislikes are. I had Abi to look after my booking this time, who kept me well informed.
1 July 2026
Reply from Hays Travel - Crystal Peaks
heather haughton,
Thank you for your wonderful feedback! We are so pleased to hear that our team made your experience great and that you felt like part of the family. We are delighted that our colleague kept you well informed throughout your booking.
Kind Regards
Hays Travel
Very nice helpful people .Got us the…
Very nice helpful people .Got us the holiday we wanted .
30 June 2026
Reply from Hays Travel - Crystal Peaks
Jean,
Thank you for your wonderful feedback! We are so pleased to hear that our team was able to help you find the perfect holiday you were looking for.
Kind Regards
Hays Travel
Very nice and very helpful made it easy…
Very nice and very helpful made it easy for me as I have mental health problems relaxed and very professional
30 June 2026
Reply from Hays Travel - Crystal Peaks
Marcus Fairhurst,
Thank you for your wonderful feedback! We are so pleased to hear that our team's helpfulness and professional approach made your experience easy and relaxing. We truly appreciate your kind words.
Kind Regards
Hays Travel
Reply from Hays Travel - Crystal Peaks
Tara Box,
Thank you so much for your kind words! We are so pleased to hear that our team was helpful and friendly during your visit. We truly appreciate your feedback.
Kind Regards
Hays Travel
Holiday booking
Efficient response to sort out a holiday that I had viewed on line previously. Price was confirmed and matched.
I always feel more secure booking through a travel agent so the holiday was looked at, information checked and all booked in very quickly.
28 June 2026
Reply from Hays Travel - Crystal Peaks
Ann Batterham,
We're so pleased we could help you book your holiday and confirm the price. We're glad you feel secure booking with us!
Kind Regards
Annalie
Hays Travel
Reply from Hays Travel - Crystal Peaks
Anne Hill,
Thank you for your wonderful review! We are so glad we could assist you.
Kind Regards
Jessie
Hays Travel
Catharine was very welcoming & very…
Catharine was very welcoming & very helpful. Understood our requirements and was willing to spend as much time as necessary to fulfil them
28 June 2026
Reply from Hays Travel - Crystal Peaks
Eileen,
We are so glad to hear our team provided such a welcoming and helpful experience. Thank you for your kind words!
Kind Regards
Hays Travel
Excellent service, very friendly staff. …
Was served very efficiently by Millie who got us booked for a return visit to our favourite Greek holiday. our second time using Hays travel in just a few weeks and would certainly recommend them.Very friendly and helpful staff.
24 June 2026
Reply from Hays Travel - Crystal Peaks
Pauline Oldfield,
We're so pleased you had another excellent experience with us and are returning to your favorite destination! We appreciate your recommendation.
Kind Regards
Hays Travel
Reply from Hays Travel - Crystal Peaks
MRSANITACOMPER,
We appreciate your kind words. We are glad we could help.
Kind Regards
Natalia
Hays Travel
Great travel agents
Very helpful girls was professional and went through everthing we needed
19 June 2026
Reply from Hays Travel - Crystal Peaks
Alan Beatson,
Thank you for your wonderful 5-star review! We're delighted we could assist you professionally.
Kind Regards
Hays Travel
Abi was excellent… efficient…
Abi was excellent… efficient knowledgeable and friendly… so easy to book with …. A credit to the company!
26 June 2026
Reply from Hays Travel - Crystal Peaks
MR HIGGINS,
We're so pleased you had such an easy and positive booking experience with us. Thank you for your kind words!
Kind Regards
Hays Travel
Reply from Hays Travel - Crystal Peaks
R Ledger,
We're so glad you enjoyed our service. Thank you for your kind words!
Kind Regards
Hays Travel
Great service
We always book our holidays with Hays Travel at Crystal Peaks. All the staff there are very friendly, knowledgeable and patient. Our agent this time explained everything to us in detail. Will visit again for a good rate on currency too.
18 June 2026
Reply from Hays Travel - Crystal Peaks
Julie Hamer,
We are so pleased you consistently choose us for your holidays! We appreciate your kind words about our friendly, knowledgeable, and patient team. We look forward to assisting you again soon.
Kind Regards
Hays Travel
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