Fast efficient friendly service as usual,I always book through Hays travel. Highly recommend for all you holiday needs. Nothing is too much trouble. Peace of mind that you have everything sorted for... See more
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See what reviewers are saying
Wouldn’t travel without Hay’s customer focused staff. Hays have ensured that my holiday ran as smoothly as possible and dealt with my assisted travel needs with professionalism and knowledge and check... See more
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My friend and I just popped in to check on what was available and saw Michelle who was very helpful and knowledgeable about where we were going. An overall positive experience
Company replied
We have used Hayes Travel on many occasions and always found them very helpful and knowledgeable in dealing with our requirements. On our last visit we were booking two holidays for 2027 for ourselves... See more
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Company details
- #21 of 207 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
35 West Mall Upper Level Crystal Peaks, S20 7PN, Sheffield, United Kingdom
- 01144075198
5.0
Excellent
3k reviews
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Great service and price match
31 August 2026
Reply from Hays Travel - Crystal Peaks
That's great to hear, thank you. Jo
Friendly and efficient service with a…
Friendly and efficient service with a smile once again at Hays Crystal Peaks, this time with David.
28 August 2026
Reply from Hays Travel - Crystal Peaks
Thank you so much for your kind review! It was all my pleasure. - David
Very thorough in searches
Very thorough in searches. Chatty and pleasant. Made our experience relaxing and stress free . Lovely girl and so much easier with a few giggles.
30 August 2026
Reply from Hays Travel - Crystal Peaks
Thank you so much for your lovely review. It was my absolute pleasure. Jessie
Rhiann is always excellent at finding…
Rhiann is always excellent at finding us exactly what we need for a great holiday.
She asks us all of the right questions to ensure that we get a good deal.
Can’t fault her!
30 August 2026
Reply from Hays Travel - Crystal Peaks
Thank you so much for your kind review and for coming back to me! It's all my pleasure - Rhiann x
Reply from Hays Travel - Crystal Peaks
Thank you for your wonderful 5-star review! I'm so glad I could help - Abi :)
Abi was pleasant
Abi was pleasant, professional and friendly. She answered all my queries.
30 August 2026
Reply from Hays Travel - Crystal Peaks
Thank you so much for your kind review! I'm so glad you found us helpful and friendly :) - Abi
Natalia at Chrystal peaks branch
Natalia at Chrystal peaks branch , could not have been more helpful .
This is the third holiday we have booked with her , always got us the best price , even booked transfers at the destination .
Cannot recommend enough .
20 August 2026
Reply from Hays Travel - Crystal Peaks
Thank you so much for your kind review! It is all my pleasure and I am glad to keep assisting you :) - Natalia
The two different young ladies who we…
The two different young ladies who we dealt with on Wednesday and Thursday were both very efficient and pleasant. The booking service took all the hassle away from us.
26 August 2026
Reply from Hays Travel - Crystal Peaks
Thankyou for your kind review, im really glad i could help - Abi :)
The whole experience from sitting down…
The whole experience from sitting down to booking the holiday was easy
28 August 2026
Reply from Hays Travel - Crystal Peaks
Thank you so much for your kind words. David
Staff (Jessie @ Crystal Peaks…
Staff (Jessie @ Crystal Peaks Sheffield)very helpful and attentive answered all our questions and helped us book the cruise we wanted
20 August 2026
Reply from Hays Travel - Crystal Peaks
Thank you so much for your lovely review Susan! It was all my pleasure. Happy sailing! - Jessie :)
Jessie was very sociable and helpful in…
Jessie was very sociable and helpful in arranging our holiday.
27 August 2026
Reply from Hays Travel - Crystal Peaks
Thank you so much for your kind review! It was all my pleasure :) Have a lovely time! - Jessie
Reply from Hays Travel - Crystal Peaks
That's great to hear! 😊 I'm glad amending your booking was quick and easy for you. - Natalia
My experience was made great yet again…
My experience was made great yet again by going back to the same lady to book me my holiday. Her name is Rhiann. She is so lovely and always extremely helpful. Nothing is too much trouble for her and she is the reason why i go back to Hays Travel Crystal Peaks when booking my holiday abroad.
26 August 2026
Reply from Hays Travel - Crystal Peaks
Thats fabulous feedback, thank you so much for your kind words. I will make sure Rhiann gets the recognition she deserves. Thank you for your business once again. Kind regards. Jo.
Staff were very helpful and friendly ♥️
19 August 2026
Reply from Hays Travel - Crystal Peaks
Thank you for your kind review! It was all my pleasure - Annalie :)
What a pleasure it was being guided…
What a pleasure it was being guided through with an expert. Michelle was taking the trouble to resurch the part of the Spanish coast not heavily used by tourists. Then used her expertise to sort the airport and airline, car parking etc etc. Hayes travel is the first travel agent I have used in about 30 years, no more internet for me. Thank you.
25 August 2026
Reply from Hays Travel - Crystal Peaks
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience and that we could help you find exactly what you were looking for.
Crystal Peaks Hays Travel
Great Service
Great Service, the lady took her time, explained everything well, printed the papers and we booked a nice Holiday
17 August 2026
Reply from Hays Travel - Crystal Peaks
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such excellent service, we truly appreciate your kind words.
Crystal Peaks Hays Travel
Millie was lovely whilst searching for…
Millie was lovely whilst searching for a holiday for me and my dad. We both had slightly different wants and open to a range of destinations but after a few destinations and flight changes, Millie found a hotel with two pools view rooms in Majorca for us. Thanks Millie
24 August 2026
Reply from Hays Travel - Crystal Peaks
Thank you for your wonderful review! We are so pleased to hear that we could help you find the perfect holiday with the specific requirements you had in mind. We hope you and your dad have a fantastic time in Majorca!
Crystal Peaks Hays Travel
Reply from Hays Travel - Crystal Peaks
Thank you for a great review, your feedback is very important to us!
Fantastic
Fantastic
Staff David Miller in store were really helpful and knowledgeable of the destination we were interested in visiting for a holiday. He took in to consideration all of our options and answered our questions. I am very pleased with the outcome and very much looking forward to our holiday.
14 August 2026
Reply from Hays Travel - Crystal Peaks
Dan,
Thank you for your fantastic feedback! We are so pleased to hear that our team member was helpful and knowledgeable, and that you are looking forward to your holiday.
Kind Regards
Hays Travel
Reply from Hays Travel - Crystal Peaks
Thankyou for your kind review :)
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