Excellent customer service! We had been searching for the perfect holiday for over a month with no luck. We popped into Hay’s and were greeted by the very helpful and knowledgeable Sandra, who listene... See more
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Lauren was fantastic from start to finish. Once she understood exactly what I was looking for, she took the time to find options that suited me perfectly, resulting in a fantastic holiday that she... See more
Company replied
Sandra from Hays Travel Cumbernauld has booked many cruises for us, many of which have certainly not been straight forward. The cruise booked yesterday was complex as it included multiple reservation... See more
Company replied
Popped yesterday to find a wee holiday for myself and wife and 30mins later booked and fly to Corfu tomorrow morning at 6.05am. Great service.
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 52 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 29 Teviot Walk, G67 1NG, Cumbernauld, United Kingdom
- 01236885444
5.0
Excellent
769 reviews
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Reply from Hays Travel - Cumbernauld
Thanks so much for the lovely comment. Evelyn :)
Reply from Hays Travel - Cumbernauld
thanks for your kind frrdback
Reply from Hays Travel - Cumbernauld
Thanks so much for your kind feedback.
Helped us find a holiday
Helped us find a holiday and also assisted us in getting travel insurance for our holiday
21 February 2026
Reply from Hays Travel - Cumbernauld
Thank you for such positive feedback.
It was a pleasure to help with your booking.
See you in store again soon.
Evelyn
Staff very friendly and extremely…
Staff very friendly and extremely knowledgeable. Always made to feel welcome.
22 February 2026
Reply from Hays Travel - Cumbernauld
Thank you for your kind feedback :)
Excellent staff service
Excellent staff service, advice and professionalism
Kim was extremely helpful and her knowledge was a benefit helping us book what we were looking for
15 February 2026
Reply from Hays Travel - Cumbernauld
Thank you for such positive feedback.
It was a pleasure to help.
Kimberly
Great service
15 February 2026
Reply from Hays Travel - Cumbernauld
Thank you for your kind feedback :)
Excellent
Great value done quickly and easily, with helpful and knowledgeable staff 😄
21 February 2026
Reply from Hays Travel - Cumbernauld
Thanks so much for your lovely review martin it was a pleasure getting you all booked up. Evelyn :)
Went in for a look
Went in for a look. Came out with a holiday. Was asked what we were looking for etc. Was shown few hotels one of which we book. Exactly what we were looking for. Evelyn in Cumbernauld was excellent no hard sell. Would definitely book again. We liked how you get paper documents snd also on phone.
20 February 2026
Reply from Hays Travel - Cumbernauld
It was a pleasure to help.
Looking forward to seeing you in store again soon.
Evelyn
Thank you to staff member Sandra . who…
Thank you to staff member Sandra who persevered in getting my flights sorted, dedication in delivering a good service which I was very thankful for.
21 February 2026
Reply from Hays Travel - Cumbernauld
Thank you so much for your kind feedback . It was a pleasure to get you booked
Lauren was so patient and helpfull all…
Lauren was so patient and helpfull all the way through my inquiries and managed to get the booking I was looking for, she was also keeping in touch all the way through my booking.
Highly recommend Hay's Travel Cumbernauld to get your holiday at a price your looking for 5 star service.
Thank you.
Lauren
20 February 2026
Reply from Hays Travel - Cumbernauld
Thank you for such positive feedback. It waas a pleasure to help with your booking.
Lauren.
The customer service was fantastic
The customer service was fantastic. We were nervous about booking a holiday with your son being autistic but the lovely lady who's name I cannot remember sadly arranged for us to pick up a lanyard and have seats together on the plane as well as making sure everything was suitable for our sons needs and for us as a family.
12 February 2026
Reply from Hays Travel - Cumbernauld
Thanks for your kind feedback . It was a pleasure to get you booked.
Happy chappy
I was absolutely delighted with the dealings with hays travel couldnt have been more helpful
19 February 2026
Reply from Hays Travel - Cumbernauld
Thank you for your kind feedback :)
Great Staff 10/10
Great Staff 10/10 , very helpful to help you find holidays that suit your needs and budget 😊 never walk out Hays travel in Cumbernauld without getting a holiday booked . Happy Customer and be back 100% 👍
11 February 2026
Reply from Hays Travel - Cumbernauld
Thank you for your kind feedback :)
the girl who helped me was amazing and…
the girl who helped me was amazing and helped me pick especially as i have a son with autism he’s so excited now for his holiday and perfect for him
7 February 2026
Reply from Hays Travel - Cumbernauld
Thank you for your kind feedback . It was a pleasure to get you booked.
The staff at the Cumbernauld branch are…
The staff at the Cumbernauld branch are so helpful & friendly. They make booking a holiday so easy
12 February 2026
Reply from Hays Travel - Cumbernauld
Agnes,
We are so happy to hear that our Cumbernauld branch staff were helpful and friendly, making your holiday booking easy. Thank you!
Hays Travel Thanks for your kind feedback . It was a pleasure to get you booked,
Great service
We have booked a few holidays through Hays and it is never a trouble, the deals are also great aswell as the holiday quality. Our latest booking was done by Deborah in Cumbernauld. She is an absolute delight to deal with, so positive and friendly. Nothing is too much for her. We will absolutely be booking again.
13 February 2026
Reply from Hays Travel - Cumbernauld
Thank you for your kind feedback :) It was a pleasure
The staff are so friendly and helpful
5 February 2026
Reply from Hays Travel - Cumbernauld
Thank you for your kind feedback :)
Reply from Hays Travel - Cumbernauld
Thank you for your kind feedback :)
1st Solo travel
I booked my 1st solo holiday I got great advice and an amazing hotel so Thank you…x
31 January 2026
Reply from Hays Travel - Cumbernauld
Thank you for trusting us with your booking, and for such positive feedback. We look forward to seeing you in store again soon.
Evelyn
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