Excellent customer service! We had been searching for the perfect holiday for over a month with no luck. We popped into Hay’s and were greeted by the very helpful and knowledgeable Sandra, who listene... See more
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Lauren was fantastic from start to finish. Once she understood exactly what I was looking for, she took the time to find options that suited me perfectly, resulting in a fantastic holiday that she... See more
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Sandra from Hays Travel Cumbernauld has booked many cruises for us, many of which have certainly not been straight forward. The cruise booked yesterday was complex as it included multiple reservation... See more
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This is the second cruise holiday we have booked this week with Hays Cumbernauld, One by phone on Wednesday with Evelyn and Lauren and the latter one on Saturday in store with Sandra. As always the... See more
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Company details
- #21 of 205 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 52 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 29 Teviot Walk, G67 1NG, Cumbernauld, United Kingdom
- 01236885444
5.0
Excellent
767 reviews
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Lauren in the Cumbernald branch was…
Lauren in the Cumbernald branch was amazing took her time to make sure me and my daughter got wot we were looking for
8 February 2026
Reply from Hays Travel - Cumbernauld
Thank you for your kind feedback! It was a pleasure booking your special trip :)
TOP NOTCH
Have been going to Hays Cumbernauld for years and have always found the staff top notch.They make you feel at ease and do their utmost to find you a vacation that really suits you.I never go anywhere else.
30 January 2026
Reply from Hays Travel - Cumbernauld
Always a pleasure! Thank you for your kind feedback :)
Mexico All Inclusive
From the moment we discussed our requirements with Deborah to the proposed change of hotel. Deborah demonstrated integrity in terms of overall costs and any qualified discounts that could be applied, there was no bargaining… make it simple for our decision making to progress with the holiday. Thank you.
28 January 2026
Reply from Hays Travel - Cumbernauld
Thanks so much for your lovely review jack and I'm glad we managed to get you all booked for your special birthday. I really appreciate the lovely feedback. Happy holidays :)
Excellent Service
Recommended by friends who had booked a cruise to go to Hays Travel. Was met by Evelyn who was very helpful and friendly.
4 February 2026
Reply from Hays Travel - Cumbernauld
It was a pleasure to help.
Thank you for such positive feedback. Look forward to seeing you in store again soon.
Evelyn
Satisfied customers
The member of staff who dealt with us (Evelyn) was very professional, with a pleasant manner. She found the holiday we were looking for in no time at all. Even checked us in later in the day and phoned to inform us.
2 February 2026
Reply from Hays Travel - Cumbernauld
Thank you for such positive feedback. It was a pleasure to help.
See you in store again soon.
Evelyn
Great service. Friendly staff.
Lauren found us a holiday at a great price. She was very helpful, as were all the staff there. Will be going back to book our next holiday for later this year.
Would highly recommend.
27 January 2026
Reply from Hays Travel - Cumbernauld
Thank you for such positive feedback. It was a pleasure to help. See you in store again soon.
Lauren
Got some quotes from Stephanie then…
Got some quotes from Stephanie then returned to store the next day where I booked our holiday with Sandra.
Both ladies listened to my preferences and made the experience pleasant, will definitely book more holidays with hays, thank you all xx
21 January 2026
Reply from Hays Travel - Cumbernauld
Thank you so much for your kind feedback . It was a pleasure to get you booked. Can't wait to see the wedding pictures
Went to Antonine branch as I had been…
Went to Antonine branch as I had been looking on line which is so frustrating,face to face is so much better,booked that day,fab service,thanks
28 January 2026
Reply from Hays Travel - Cumbernauld
Thank you for such positive feedback.
It was a pleasure to help.
Evelyn
The staff deployed all their expertise…
The staff deployed all their expertise and took a lot of time to deal with my problem.
11 January 2026
Reply from Hays Travel - Cumbernauld
Good morning George thanks so much for the lovely review, it is always a pleasure to get your holidays all booked for you. We look forward to seeing you soon. Deborah
The girls at Hays travel Cumbernauld…
The girls at Hays travel Cumbernauld were fantastic. We were just passing and thought we would stop in to start looking for a last minute deal for Easter. They took the time to find out what we wanted from our holiday and looked to find the best deal that matched our requirements. We were made to feel very welcome and booked the perfect holiday. They really did take the hassle out of it! Thanks especially to Deborah!
25 January 2026
Reply from Hays Travel - Cumbernauld
Thanks so much for your lovely comments. We really appreciate you choosing to book with us and it was a pleasure getting you all booked up. Happy Hollidays. Deborah :)
The girl was very helpful and aware…
The girl was very helpful and aware without too much information from us as to what was most suitable for our family
25 January 2026
Reply from Hays Travel - Cumbernauld
Thank you for the kind feedback :) I hope you have a lovely holiday!
Friendly look for the best deals
Friendly look for the best deals
And catering for all your needs
18 January 2026
Reply from Hays Travel - Cumbernauld
Thanks for your kind feedback . it was a pleasure to get you booked
Service is amazing
Service is amazing, girls can’t do enough to help, they find the best prices or match what I find myself
16 January 2026
Reply from Hays Travel - Cumbernauld
Thanks so much for your kind feedback . it was a pleasure to get you booked
Holiday to Krakow
Found staff were very helpful and Professional helped me to find what I was looking for and were very friendly.
22 January 2026
Reply from Hays Travel - Cumbernauld
Thank you for your kind feedback it was a pleasure booking your trip :)
Reply from Hays Travel - Cumbernauld
Thank you for your kind feedback! Hope you have a lovely holiday :)
⭐️⭐️⭐️⭐️⭐️service
11 January 2026
Reply from Hays Travel - Cumbernauld
Thanks for your review Jim it's always a pleasure to get you guys all booked up we appreciate you booking with us :)
Seen it advertised in window
No waiting holiday booked to my satisfaction all within half an hour, Sandra first class service given.
18 January 2026
Reply from Hays Travel - Cumbernauld
Thanks so much for your kind feedback. It was a pleasure to book another holiday for you.
Deborah at cumbernauld was great…
Deborah at cumbernauld was great answering any questions i had and sorted my parking arrangement thanks
11 January 2026
Reply from Hays Travel - Cumbernauld
Thank you for such positive feedback. It was a pleasure to help.
Deborah
4th year booking our holiday here
4th year booking our holiday here, never had a problem, staff are so friendly and always so helpful at getting us the best deals, wouldn’t go anywhere else
16 January 2026
Reply from Hays Travel - Cumbernauld
Thank you for you lovely feedback. Always a pleasure :)
Very helpful staff
Very helpful staff. Such a good team. Everyone gets involved and makes the whole experience really exciting.
13 January 2026
Reply from Hays Travel - Cumbernauld
Thank you for your lovely feedback! I hope you have a lovely holiday :)
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