Staff were very helpful staff in Dundee. Peter explained all the options and choices, he was excellent. Always well looked after every time we go into Hayes to book a holiday. Would recommend it anyt... See more
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Elise new her job very well made our experience very welcoming nothing to much trouble.Book a lot of my holiday with Hay's travel in dundee.Never had a negative experience with Hays.
Another great experience at Hays Dundee. Met with Sandra to look at options for a holiday next May. Sandra took her time to look at what was available. I decided to return to a hotel that Sandra recom... See more
Company replied
Peter at Hays Dundee was excellent, polite & made the whole process stress free. He answered any questions or concerns easily & gave us the experienced advice on which rooms et to book to make our g... See more
Company replied
Company details
- #21 of 206 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 53 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
22 City Square, DD1 3BZ, Dundee, United Kingdom
- 01382677852
4.9
Excellent
3k reviews
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Flightight to New Zealand
Just booked a flight to New Zealand and I'm happy with the outcome.
Good price for one stop flight.
7 May 2026
Reply from Hays Travel - Dundee
Hi William thank you for taking the time to leave this review for Georgia, I will be sure to pass this onto her . Have a great time in New Zealand when it comes.
Gill & Team Hays Travel Dundee
Reply from Hays Travel - Dundee
Hi Thomas thank you for taking the time to leave this review for Andrew, I will be sure to pass this onto him . Have a great time in Tenerife when it comes.
Gill & Team Hays Travel Dundee
Friendly service and not rushed
12 May 2026
Reply from Hays Travel - Dundee
Hi Anne thank you for taking the time to leave this review for Gill, I will be sure to pass this onto her. Have a great time on your cruise when it comes.
Lewis & Team Hays Travel Dundee
We always get great service when we…
We always get great service when we book our holidays, staff always very nice and helpful
1 May 2026
Reply from Hays Travel - Dundee
Hi Maureen thank you for taking the time to leave this review for Gill, I will be sure to pass this onto her. Have a great time in Portugal when it comes.
Lewis & Team Hays Travel Dundee
Sandra knows her stuff!
Just had a fab experience with Sandra in the Dundee shop booking our holiday to turkey in May. She went over and above to help us decide which hotel to choose. Excellent service again thank you.
7 May 2026
Reply from Hays Travel - Dundee
Hi Michelle, thank you for taking the time to leave this review for Sandra, I will be sure to pass this onto her. Have a great time in Turkey when it comes.
Gill & Team Hays Travel Dundee
Great travel agents
Hays Travel staff always take the time to listen to your choice of holiday requests and source the best prices for the month and dates you would like to travel. Erin was very helful in finding us a great price for our favourite Appartments in Matagorda Lanzarote.
29 April 2026
Reply from Hays Travel - Dundee
Hi Arlene, thank you for taking the time to leave this review for Erin, I will be sure to pass this onto her. Have a great time in Lanzarote when it comes.
Gill & Team Hays Travel Dundee
Very knowledgeable and courteous staff…
Very knowledgeable and courteous staff member Erin. Guided us through the whole process of booking our vacation. No pressure selling which was great and she allowed us time to discuss in private.
30 April 2026
Reply from Hays Travel - Dundee
Hi James, thank you for taking the time to leave this review for Erin, I will be sure to pass this onto her. Have a great time in Rhodes when it comes.
Gill & Team Hays Travel Dundee
Erin
Erin helped me organise my holiday, gave me a great deal and made it so easy.
She was friendly, helpful and would definitely book here again!
30 April 2026
Reply from Hays Travel - Dundee
Hi Abi, thank you for taking the time to leave this review for Erin, I will be sure to pass this onto her. Have a great time in Tenerife when it comes.
Gill & Team Hays Travel Dundee
Reply from Hays Travel - Dundee
Hi Jacqueline, thank you for taking the time to leave this review for Joel, I will be sure to pass this onto him.
Gill & Team Hays Travel Dundee
Cruise booking
Gillian was knowledgable, explaining cabin prices, optional drinks package and layout of the Ship.
5 May 2026
Reply from Hays Travel - Dundee
Hi Lynda, thank you for taking the time to leave this review for Gill, I will be sure to pass this onto her. Have a great time on your Cruise when it comes.
Sandra & Team Hays Travel Dundee
I’m always greeted with a smile from…
I’m always greeted with a smile from all the staff when I enter the shop 😊. Sandra helped me not only booking my holiday but also set up the App and downloaded our boarding passes. Thank you
29 April 2026
Reply from Hays Travel - Dundee
Hi Irene, thank you for taking the time to leave this review for Sandra, I will be sure to pass this onto her. Have a great time in Krakow when it comes.
Gill & Team Hays Travel Dundee
Book with hays they a very helpfull to get a good deal
When i came to book my holiday he tryed a few diffrent ways to see iff it was any cheaper from what it was going to be which he didnt have to do but was very greatfull that he did thisx
6 May 2026
Reply from Hays Travel - Dundee
Hi Jacqueline, thank you for taking the time to leave this review for Peter, I will be sure to pass this onto him. Have a great time in Fuerteventura when it comes.
Gill & Team Hays Travel Dundee
For a number of years now we have…
For a number of years now we have always used Hays Travel in Dundee to book our cruise holidays.
Always with a cheery smile, nothing is too much trouble for the service we have experienced from them. Sandra in particular leaves no stone unturned to seek and arrange our requirements.
Thank you Hays and Sandra.
26 April 2026
Reply from Hays Travel - Dundee
Hi Duncan, thank you for taking the time to leave this review for Sandra, I will be sure to pass this onto her. Have a great time on your Caribbean Cruise when it comes.
Gill & Team Hays Travel Dundee
Staff are so friendly and helpful
Staff are so friendly and helpful, Gillian listened to what we wanted and we had our holiday booked in no time. We got exactly what we wanted.
26 April 2026
Reply from Hays Travel - Dundee
Hi William, thank you for taking the time to leave this review for Gill, I will be sure to pass this onto her. Have a great time in Benidorm when it comes.
Chloe & Team Hays Travel Dundee
Generally an easy process from start to…
Generally an easy process from start to finish,with a knowledgeable rep
1 May 2026
Reply from Hays Travel - Dundee
Hi John, thank you for taking the time to leave this review for Peter, I will be sure to pass this onto him. Have a great time in Rhodes when it comes.
Gill & Team Hays Travel Dundee
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff. Patient as we decided what holiday to choice.
30 April 2026
Reply from Hays Travel - Dundee
Hi David, thank you for taking the time to leave this review for Joel, I will be sure to pass this onto him. Have a great time in Gran Canaria when it comes.
Gill & Team Hays Travel Dundee
Barcelona - I went into this branch knowing where I…
I went into this branch knowing where I wanted to go for a city break and with certain hotel requests.
Sandra couldn’t have been more helpful. Service was excellent. She found the perfect hotel in exactly the right area with everything I was looking for.
Would highly recommend and will definitely be going back when booking next trip.
30 April 2026
Reply from Hays Travel - Dundee
Hi Willie, thank you for taking the time to leave this review for Sandra, I will be sure to pass this onto her. Have a great time in Barcelona when it comes.
Gill & Team Hays Travel Dundee
The service we received was amazing…
The service we received was amazing Sandra helped us so much we booked 3 holidays with her at one sitting we where in there fir 2 and a half hours her patience was outstanding with us lot couldn't fault her she was just a smiley girl from start to finish she works at hays in dundee city centre will defo go back to her for more holidays she's so welcoming
23 April 2026
Reply from Hays Travel - Dundee
Hi Lorraine, thank you for taking the time to leave this review for Sandra, I will be sure to pass this onto her. Have a great time in Benidorm when it comes.
Gill & Team Hays Travel Dundee
Excellent customer service from Joe at…
Excellent customer service from Joe at your Dundee branch. He talked us through all the options available and was professional and friendly throughout.
30 April 2026
Reply from Hays Travel - Dundee
Hi Iain, thank you for taking the time to leave this review for Joel, I will be sure to pass this onto him. Have a great time in Greece when it comes.
Gill & Team Hays Travel Dundee
Peter Shaw was professional and very…
Peter Shaw was professional and very knowledgeable and explained everything very clearly to two older customers.
28 April 2026
Reply from Hays Travel - Dundee
Hi Sharon, thank you for taking the time to leave this review for Peter, I will be sure to pass this onto him. Have a great time on your Cruise when it comes.
Gill & Team Hays Travel Dundee
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