We have always headed over to hays travel for booking our holidays, there is no better feeling than actually going into store and speaking to somebody in person. Over the past year Ashleigh Graham ba... See more
Company replied
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We have always headed over to hays travel for booking our holidays, there is no better feeling than actually going into store and speaking to somebody in person. Over the past year Ashleigh Graham ba... See more
Company replied
Emma was great, she helped pull together all the elements of our special fly-cruise Asia-Australia for 2028. She was patient and knowledgeable about the 3rd party company, she ensured they were offer... See more
Company replied
Every one that works at the Flint branch are always cheerful and go above and beyond to get you the holiday that you want ,i cannot fault the staff that work there
Company replied
As usual went into flint branch.n wales already knew what and where we wanted to book but the staff were brilliant gave us a great deal on my holiday including insurance sorted everything there and t... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
28 Church Street, CH6 5AL, Flint, United Kingdom
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My fiance and I went to Hayes Travel in Flint, sat down with Emma and had a entertaining experience while choosing our next holiday. She is fab.

Reply from Hays Travel - Flint
A lovely experience as usual, we always book with you. Lily Rose who helped us was a delight and so patient, we are all booked and looking forward to our holiday in July. Thanks Lily Rose and Hays Flint.

Reply from Hays Travel - Flint
Superb assistant helped find best options for holliday very polite have booked many times with hays this employee is a credit to the company

Reply from Hays Travel - Flint
Staff are very helpfull especially Emma the manager

Reply from Hays Travel - Flint
Always helpful say it so I understand always book with them step by step so helpful any questions always answer

Reply from Hays Travel - Flint
Hays always listen to my requirements for a holiday, are attentive, extremely helpful and always with a smile!

Reply from Hays Travel - Flint
Masey and Emma go above and beyond to book my holidays ♥️

Reply from Hays Travel - Flint
Excellent service, as usual. Macy being so helpful and a joy to talk to. Sorted our holiday (even though we had no idea where to go this time) . Is always a pleasure to go into your Flint shop.

Reply from Hays Travel - Flint
Macy as always was very friendly efficient and polite.
She arranged our holiday at speed

Reply from Hays Travel - Flint
Once again a very professional service by Massie. We dont go anywhere else to book our holidays.

Reply from Hays Travel - Flint
Very helpful, very friendly and patient listened to what I wanted and went away sorted it all and called me back to see if the arrangements were all what I wanted then sorted out payment plan

Reply from Hays Travel - Flint

Reply from Hays Travel - Flint
Always a great team at your Flint branch. Nothing is too much trouble, you never feel rushed and they listen to all your needs, offering suggestions without pushing for a sale. Wouldn't go anywhere else. On this occasion Maisie was super helpful and patient x

Reply from Hays Travel - Flint
Very helpful and friendly, listen to me and understood my situation, all the ladies where smiley

Reply from Hays Travel - Flint
As usual girls made visit easy and very professional

Reply from Hays Travel - Flint
Great experience at hays today booking our holiday for February 2026 Rhian looked after us with a smile everything done easy and explained clearly Great service

Reply from Hays Travel - Flint
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