We have always headed over to hays travel for booking our holidays, there is no better feeling than actually going into store and speaking to somebody in person. Over the past year Ashleigh Graham ba... See more
Company replied
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We have always headed over to hays travel for booking our holidays, there is no better feeling than actually going into store and speaking to somebody in person. Over the past year Ashleigh Graham ba... See more
Company replied
Hi we had his lovely girl called Emma Perez in the flint shop she sorted a lot out for me and the wife she was really helpful
Emma was great, she helped pull together all the elements of our special fly-cruise Asia-Australia for 2028. She was patient and knowledgeable about the 3rd party company, she ensured they were offer... See more
Company replied
As usual went into flint branch.n wales already knew what and where we wanted to book but the staff were brilliant gave us a great deal on my holiday including insurance sorted everything there and t... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
28 Church Street, CH6 5AL, Flint, United Kingdom
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Great experience at hays today booking our holiday for February 2026 Rhian looked after us with a smile everything done easy and explained clearly Great service

Reply from Hays Travel - Flint
Greeted nice , told them what i wanted, and the young lady I spoke to,was excellent ,got what I wanted and booked a holiday, simple.no problems,great service

Reply from Hays Travel - Flint
Another holiday booked through hays flint .the girls are so helpful, making sure everything is thought of for my holiday, Nice cup of tea,while going through it all .Highly recommend .I wouldn't go anywhere else.

Reply from Hays Travel - Flint
Macey made our booking process so easy from start to finish, everything explained in full, any questions we had answered without any fuss
Always helpful and go through everything to make sure you're happy. No hesitation when I needed to change the dates amd had to rebook for 3 other people too.
Had amazing service from Emma she was brilliant
Very knowledgeable and found us the perfect holiday
Thank u Emma xxx

Reply from Hays Travel - Flint
Excellent service from entering the shop to leaving with a holiday nothing was too much trouble for Rhian,thank you, ten out or ten 👍

Reply from Hays Travel - Flint
The staff were so helpful, I was not rushed in making decisions. Would definitely recommend Hays travel in Flint.

Reply from Hays Travel - Flint
Really friendly helpful staff in flint. Recommend them to all our friends.

Reply from Hays Travel - Flint
Macey at your Flint branch is Brilliant. Couldn't do enough for me. Give that girl a rise 👏

Reply from Hays Travel - Flint

Reply from Hays Travel - Flint

Reply from Hays Travel - Flint
Great experience booking my holiday. Very helpful lady (Emma) & very knowledgeable.
Emma was honest about certain holidays that she did not feel I would like or enjoy - I appreciated this.
Thank you

Reply from Hays Travel - Flint

Reply from Hays Travel - Flint
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