Hays Travel - Flint Reviews 

513
TrustScore 5 out of 5

4.9

28 Church Street, CH6 5AL Flint, GB


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Rated 5 out of 5 stars

We have always headed over to hays travel for booking our holidays, there is no better feeling than actually going into store and speaking to somebody in person. Over the past year Ashleigh Graham ba... See more

Company replied

Rated 5 out of 5 stars

Hi we had his lovely girl called Emma Perez in the flint shop she sorted a lot out for me and the wife she was really helpful

Rated 5 out of 5 stars

Emma was great, she helped pull together all the elements of our special fly-cruise Asia-Australia for 2028. She was patient and knowledgeable about the 3rd party company, she ensured they were offer... See more

Company replied

Rated 5 out of 5 stars

As usual went into flint branch.n wales already knew what and where we wanted to book but the staff were brilliant gave us a great deal on my holiday including insurance sorted everything there and t... See more

Company replied


Company details

  1. #21 of 206 best companies in Travel agent
  2. #8 of 37 best companies in Cruise agency
  3. #7 of 53 best companies in Cruise Travel Agency
  4. #4 of 34 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #9 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 28 Church Street, CH6 5AL, Flint, United Kingdom

  • 01352 761000

4.9

Excellent

TrustScore 5 out of 5

513 reviews

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4.9

All reviews

(513)

125,952 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience at hays today booking…

Great experience at hays today booking our holiday for February 2026 Rhian looked after us with a smile everything done easy and explained clearly Great service

7 November 2025
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you for your lovely feedback

Rated 5 out of 5 stars

Greeted nice

Greeted nice , told them what i wanted, and the young lady I spoke to,was excellent ,got what I wanted and booked a holiday, simple.no problems,great service

4 November 2025
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you for such great feedback

Rated 5 out of 5 stars

Another holiday booked through hays…

Another holiday booked through hays flint .the girls are so helpful, making sure everything is thought of for my holiday, Nice cup of tea,while going through it all .Highly recommend .I wouldn't go anywhere else.

28 October 2025
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you so much for booking with us again, lovely to see you in store. See you again soon

Rated 5 out of 5 stars

Had amazing service from Emma she was…

Had amazing service from Emma she was brilliant
Very knowledgeable and found us the perfect holiday
Thank u Emma xxx

18 October 2025
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you for such lovely feedback! I hope you all have a great holiday x

Rated 5 out of 5 stars

Always helpful

Always helpful, very polite

14 October 2025
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you for lovely feedback, look forward to seeing you in store soon x

Rated 5 out of 5 stars

The staff were so helpful

The staff were so helpful, I was not rushed in making decisions. Would definitely recommend Hays travel in Flint.

7 October 2025
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you for such lovely feedback

Rated 5 out of 5 stars

Hayes flint

Always use Hayes travel staff are very helpful .

19 September 2025
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you, look forward to seeing you in store soon

Rated 5 out of 5 stars

Great experience booking my holiday

Great experience booking my holiday. Very helpful lady (Emma) & very knowledgeable.
Emma was honest about certain holidays that she did not feel I would like or enjoy - I appreciated this.

Thank you

21 September 2025
Hays Travel - Flint logo

Reply from Hays Travel - Flint

Thank you for such great feedback, always to help.

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