Hays Travel - Fulwell Reviews 

I booked a trip to the USA for myself and my two sons. One of my sons has additional needs so it is very important that either I or my other son sit with him on flights. I was told this had been arranged for all flights. However on on line check in which can only be done 24hrs in advance. It emerged that all three of us were in different parts of the aircraft for the 9.5 hour flight to the US from Heathrow. I attempted to resolve this with British airways but was told the flight was full. A very kind passenger changed seats with me so the issue was resolved. I have reached out to Hays travel with my experience from the US. However I have had no reply. I will use an alternative travel agent in the future

Very welcoming and friendly staff. Helped us find our perfect holiday to Greece at a great price. Would highly recommend and book our next Holiday with them.

Friendly, professional, caring service

Another professional and personable service provided by Khia who again offered great advice and support while organising our next holiday.Thanks to the Sea Road branch team again.
Ann & Keith

Once again easy to book. A good price with helpful staff

the staff are very friendly and knowledgeable. It is always a pleasure to book a holiday with them.

As always great service from the team at the Fulwell branch and a special thanks to Sharon for booking our holiday this time .
You always get a warm welcome and first class service every time we book here.
I have stated before,we wouldn't book anywhere else.

As always staff are very helpful. Booked holiday with Amelia from the Fulwell branch who was very helpful, knowledgeable ,pleasant and friendly. Price matched what we had seen on line. Very happy with service received.

Staff very knowledgeable and helpful great service.

Amelia at fulwell branch is always super helpful, especially after she went that extra mile after we'd had a bit of a disaster on our last holiday to lanzarote. Not hays travels fault just to make it clear.

We use fullwell hays travel and the girls are great nothing is a problem

the service from maddie . hol rep. was excellent. able to help with booking plus assisted boarding and plenty knowledge advice. email special request to hotel . above and beyond service.

Amelia was pleasant, helpful, patient and efficient. It was a great experience, so easy to book my perfect holiday

Kirsty made our holiday booking very stress free. We did not feel pressured to accept anything other than the holiday she helped us select. She took time to look at the best deal for us and secured an excellent hotel and flights with great times.

Sharon is always so helpful and friendly and ensures we find the holiday that suits us. We will definitely return to Fulwell Hayes. We have found all the staff lovely 😃

Sharon booked our holiday for us perfectly as usual found us exactly what we were looking for, five star service every time

Ameilia was brilliant in sourcing and helping us find the perfect family holiday. Couldn't do anymore to help us effortlessly book our holiday.

Maddie from Fulwell shop was brilliant from start to finish. Even gave a lovely discount would recommend highly

Kirsty is always so helpful and friendly, such personal service, and the branch is so handy

We have booked at hays Fulwell since we moved to the area 4 years ago and won’t go anywhere else the staff and the service they offered is second to none.