Thank you Kirsty, fantastic service again, wouldn't go anywhere else, Fulwell staff are all amazing so friendly and very helpful. Kirsty always makes sure you are looked after from booking to colle... See more
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Always receive 5 star service from these girls, they will go above and beyond to help you find your perfect holiday. Help with any queries and try their best to solve them. Sharon helped and sorted... See more
Company replied
Had a recent visit to Hays Travel Fullwell to pick up tickets for our cruise. As always met with a smile and looked after very well. Sharon sorted everything out for us as well as further bookings... See more
Company replied
Kirsty was brilliant in getting us booked for Sunderland in Milan! even staying late to make sure it was all sorted before she left!
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2 Sea Road, SR6 9BX, Fulwell, United Kingdom
- 0191 5488300
4.9
Excellent
1k reviews
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Always book with Hayes staff are lovely…
Always book with Hayes staff are lovely friendly and very helpful.
7 June 2026
Reply from Hays Travel - Fulwell
Thankyou for taking your time to leave a review. Im glad we managed to get you booked :)
Kind Regards,
Khia
First class service as usual from…
First class service as usual from Kirsty at Fulwell Branch.Nothing was to much trouble. Everything was explained in full and we were put at ease. Would not go anywhere else.
7 June 2026
Reply from Hays Travel - Fulwell
John,
We are so pleased to hear about your excellent experience with us. Thank you for your continued loyalty and kind words.
Kind Regards
Kirsty
Reply from Hays Travel - Fulwell
Hi Raymond, Thanks so much for your review! It is much appreciated and it was a pleasure booking your holiday :) Ameilia
The staff member Khir was amazing very…
The staff member Khir was amazing very very helpful clear and went above and beyond to sort out holiday
6 June 2026
Reply from Hays Travel - Fulwell
Thank you for taking your time to leave a review. I'm glad we managed to get you all booked up in the end :)
Kind Regards,
Khia
Great Service
Great service once again from the Fulwell branch. Gave the details of the travel itinerary we’d like and they were successful on every point of the holiday.
Ameilia was friendly, polite and attended to every concern or issue we raised which was appreciated.
Thank you.
28 May 2026
Reply from Hays Travel - Fulwell
Hiya Steven, Aww thanks so much for your lovely review! Appreciate this and I look forward to hearing all about your holiday :) Ameilia
Very helpful friendly and found our…
Very helpful friendly and found our holiday quick
We booked with maddie she was so kind and happy to accommodate all our requirements
4 June 2026
Reply from Hays Travel - Fulwell
Thankyou!
Maddie :)
Very friendly staff,
Very friendly staff, Kirsty who delt with me was very efficient, and easy to talk to .
2 June 2026
Reply from Hays Travel - Fulwell
Thank you so much.
Have a lovely holiday
Kirsty
:)
We had great help with our recent…
We had great help with our recent booking of a Newmarket Holiday. Very friendly and professional staff
31 May 2026
Reply from Hays Travel - Fulwell
Thankyou for taking your time to leave a review and once again thank you for coming into our Newmarket event. The Canada countdown is on!
Kind Regards,
Khia
Excellent service from Kirsty
Excellent service from Kirsty. Made the booking easy and comfortable.
Fully informed about everything.
A very pleasant experience.
I would not hesitate to use the service again
2 June 2026
Reply from Hays Travel - Fulwell
Its was my pleasure thank you so much for taking the time to leave this and thank you for booking with Hays Travel.
have a lovely holiday
Kirsty
We always receive a warm welcome.
We always receive a warm welcome, the staff are professional, friendly and helpful. Have used Hays Travel for years, wouldn't go anywhere else.
2 June 2026
Reply from Hays Travel - Fulwell
Hi Jean, Thank you so much for your review! It is much appreciated and have a lovely time :) Ameilia
Reply from Hays Travel - Fulwell
Hi Terence, Thank you for your kind review! It is much appreciated and it was a pleasure booking your holiday :) Have a lovely time! Ameilia
The staff here are always so helpful
The staff here are always so helpful , great service and knowledgeable
Thanks to the team !
28 May 2026
Reply from Hays Travel - Fulwell
Hi Ann, Thank you so much for your review! We will pass this on to Sharon, have a lovely time :)
Very helpful and did everything they…
Very helpful and did everything they could to help us get the best price.
23 May 2026
Reply from Hays Travel - Fulwell
Hi Mark!
Thankyou for this review. We really do appreciate it.
Thanks Maddie
Reply from Hays Travel - Fulwell
Hi Lynne, Aww thank you so much for your lovely review! Have a lush holiday :) Ameilia
Very helpful and friendly staff.
20 May 2026
Reply from Hays Travel - Fulwell
Thankyou David,
We appreciate your kind words. We are so glad we could help.
Kind Regards
Hays Travel Fulwell
Maddie found us exactly what we wanted…
Maddie found us exactly what we wanted at a great price. Accommodation is excellent. Flight times really good. Sorted insurance and will help with currency and a money card
20 May 2026
Reply from Hays Travel - Fulwell
Hi Christine! Thankyou so much for this review!
I really do appreciate it.
Thanks
Maddie
I have used hays fullwell quite a few…
I have used hays fullwell quite a few times and they have never let me down. Sharon was friendly, informative and helpful in helping me with my choice of holiday. She arranged the timing of flights which suited me and arranged assistance to make the flight seamless.
A big thank you to Hays Travel Fulwell.
16 May 2026
Reply from Hays Travel - Fulwell
Thank you so much Alan for taking the time to leave such fantastic feedback and for once again booking your holiday with us. I am so pleased that you are happy with the service you received. I hope you have a wonderful holiday.
Kind Regards
Sharon
Reply from Hays Travel - Fulwell
Thankyou for taking your time to leave a review. Once again thankyou for booking with us.
Kind Regards,
Khia
Amazing customer service
Amazing customer service, helped us find our dream honeymoon and went beyond to answer any questions we had.
5 May 2026
Reply from Hays Travel - Fulwell
Hi Melisa, Thanks so much for your fab review! I hope you both have a lovely wedding and enjoy your cruise :) Ameilia
Great service , friendly and professional
Great service, Sharon is very understanding of or expectation from a holiday and is very patient and professional in helping us find that perfect holiday to suit us.
This is why we always go to Hays and Sharon.
Never been disappointed with any of of holidays booked through Sharon.
All members of staf very friendly and helpful.
12 May 2026
Reply from Hays Travel - Fulwell
Thank you so much Graeme. I will make sure your comments are passed on to the rest of the team. It is always a pleasure booking your holidays for you and Sonia. We really do appreciate your loyalty and for once again booking with us. I hope you both have a fantastic time.
Best Wishes
Sharon
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