Emma Grace in the Gosport branch makes booking our holiday so easy and stress free. Nothing is too much for her and she always goes over and above in helping make our holidays the best they can be. Ev... See more
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Kirstie was our travel agent and she was excellent at explaining all the in's and out's of our holiday. There was no rush to get rid of us unlike some other's that we had been to.!! Although we w... See more
Company replied
We went in with an idea of when we wanted to go, Kirstie got up all the cruises that were available and went through them with us, till we found the one suitable for us.
Company replied
Booked two P & O cruises 🚢 yesterday, one for September and another for November. Once again excellent service from Kirstie and I always book with Hays Travel Gosport. Would 100% recommend to book wi... See more
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Company details
- #21 of 207 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
62 High Street, PO12 1DR, Gosport, United Kingdom
- 02392 989782
4.9
Excellent
752 reviews
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I had dealt with Katie before and yet…
I had dealt with Katie before and yet again she did not disappoint.
Nothing was too much trouble, changed my search but she was patient and again found something I was looking for
27 January 2026
Reply from Hays Travel - Gosport
Thank you for the review! Its always a pleasure :)
Spent some time looking at hotel…
Spent some time looking at hotel options and was very helpful as regards the locality as she has personal knowledge.
20 January 2026
Reply from Hays Travel - Gosport
Thankyou so much for your comments we really appreciate it :-)
Great professional service
Kirstie was professional, knowledgeable and personable. She is a credit to Hays Travel.
25 January 2026
Reply from Hays Travel - Gosport
Susan,
We appreciate your kind words and are so glad you had a positive experience. We value your feedback and thank you for taking the time
Hays Travel
Friendly and Welcoming Team
Kirstie made us feel so welcome but also the wider team as everyone e is so friendly. We booked our holiday and Kirstie went through the information as we were going along and reconfirmed at the end. I would recommend anyone visit Hays in Gosport.
24 January 2026
Reply from Hays Travel - Gosport
Amelia Tidy,
We appreciate you taking the time to share your experience. We're happy to hear that you felt so welcome and that the booking process was thorough. We look forward to seeing you again - Kind regards Kirstie
Hays Travel
Emma was helpful
Emma was helpful, knowledgeable and friendly, ensuring we made the right choice of holiday.
24 January 2026
Reply from Hays Travel - Gosport
Thank you for the lovely review I am sure you will have a wonderful time in Madeira - Many thanks Emma
Kirstie was very informative
Kirstie was very informative. I gave her a list of exactly what I needed in my holiday break and she was spot on. Very efficient and friendly. Would definitely use Hays again.
22 January 2026
Reply from Hays Travel - Gosport
Thankyou so much to taking the time to fill out a lovely review for me, it was a pleasure getting your holiday sorted :-) Ill speak to you next when check in is open x
The lady that dealt with us was…
The lady that dealt with us was extremely polite and friendly! It was an excellent meeting and professional throughout!
21 January 2026
Reply from Hays Travel - Gosport
Thank you for the great review, it was a pleasure to book your holiday :)
Great service
A very friendly welcome. Emma who we dealt with was very knowledgeable and ensured the holiday we booked was the right one for us.
100% will use again.
19 January 2026
Reply from Hays Travel - Gosport
Thank you for your lovely review! I'm glad we found the right holiday for you- Emma, Hays Gosport :)
Vèy professional service provided by a…
Vèy professional service provided by a knowledgeable agent.
7 January 2026
Reply from Hays Travel - Gosport
Thank you for taking the time to leave us a review and sharing your positive experience! I hope you're looking forward to your trip :) -Emma, Hays Travel Gosport
From the time we talked to your agent
From the time we talked to your agent, to the time we left, everything was dealt with brilliantly.
7 January 2026
Reply from Hays Travel - Gosport
Thank you for leaving such a lovely review! - Katie :)
Cruise booking
Emma Grace was so helpful & knowledgeable in identifying the right cruise for us, at the best price
11 January 2026
Reply from Hays Travel - Gosport
Thank you for your review and for booking with me! It was a pleasure :) Emma-Grace
Another positive booking experience
We have relied on Hayes several times for help with selecting a holiday abroad and have never been disappointed. The staff are always welcoming, friendly and extremely professional.
9 January 2026
Reply from Hays Travel - Gosport
Thank you so much for your review and for your booking yesterday! I'm glad we managed to find you the perfect holiday. Emma-Grace :)
I was really impressed with the service…
I was really impressed with the service I received
Emma was really helpful and was able to sort me out with everything
9 January 2026
Reply from Hays Travel - Gosport
Thank you for your lovely review! I hope you're looking forward to your holiday to Australia, it sounds like you've planned an amazing trip :D
Reply from Hays Travel - Gosport
We're glad you think so! Thank you for your positive feedback; we appreciate your acknowledging our dedication - Many thanks Christina
Every time we visit Hay's travel in…
Every time we visit Hay's travel in gosport, service and help in booking for holidays as been first class
7 January 2026
Reply from Hays Travel - Gosport
Thank you for leaving a review! It was a pleasure to book your holiday, you'll have an amazing time :)
A polite
A polite, professional, friendly experience. Christina was knowledgable, helpful and kind. It was very good.
Thank you.
6 January 2026
Reply from Hays Travel - Gosport
Thank you for the lovely review I am sure you will have a wonderful time away on your cruise - kind regards Christina
The rep was friendly and very helpful
The rep was friendly and very helpful. The booking was efficient.
2 January 2026
Reply from Hays Travel - Gosport
Thank you for taking the time to leave me a review! It was lovely to book your trip :) Emma-Grace
Reply from Hays Travel - Gosport
Thank you for your review, it was a pleasure to book your holiday! :) Emma-Grace
Poland holiday
When me and my brother first walked into Hayes travel in Gosport we were met by a lovely young lady called Katie. She helped us with everything we needed sorted everything out. There's nothing really else to say. She was wonderful. I give her 100 out of 100 for customer service and how cheerful she was, it was just a lovely experience well done Katie.
31 December 2025
Reply from Hays Travel - Gosport
Thank you for leaving such a lovely review!! It was a pleasure to help book your trip & I'm sure you'll all have an amazing time :)
Reply from Hays Travel - Gosport
Thank you for the lovely review - Christina, Hays Gosport :)
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