Courtney from the Halifax branch was fabulous in tailoring a trip to Cappadocia and fethiye. Her ability to help us combine a perfect sightseeing and beach holiday was really appreciated. She kept us... See more
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The ladies at Hays travel Halifax made us feel welcome, reassured and couldn’t help us enough to put together the package deal we wanted at the best price! They all worked together and you could tell... See more
We couldn’t fault the service from the minute we walked into the shop. Warm friendly greeting by all the staff. The time & effort Grace & the rest of the team put in to finding the best holiday to fit... See more
Sarah was really friendly knowledgeable and informative and extremely helpful. I would not hesitate to call into Hays in the future and recommend to friends and family Thank you for a pleasant exp... See more
Company details
- #22 of 206 best companies in Travel agent
- #8 of 38 best companies in Cruise agency
- #8 of 53 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 8, 25 The Woolshops, HX1 1RU, Halifax, United Kingdom
- 01422 734052
4.9
Excellent
921 reviews
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Patient member of staff who helped us…
Patient member of staff who helped us choose our holiday.
15 March 2026
Reply from Hays Travel - Halifax
Thank you for your lovely words x
Nicole was very friendly and helpful
Nicole was very friendly and helpful. Answered all our questions about cruising as we haven’t cruised before
22 March 2026
Reply from Hays Travel - Halifax
Thank you so much for your lovely feedback. I’m really pleased to hear that you found me friendly and helpful, and that I was able to answer all your questions about cruising — especially with it being your first one! If anything else comes to mind as you get closer to your holiday, please feel free to get in touch. I’m always happy to help.
Kind regards,
Nicole
Ellie was very helpful
Ellie was very helpful and took the rime to make sure she understood exactly what we wanted. The other ladies in branch also helped out and gave advice when appropriate. Nice, convivial atmosphere in the shop.
19 March 2026
Reply from Hays Travel - Halifax
Thank you so much for your lovely feedback. We’re delighted to hear that Ellie was so helpful and took the time to fully understand what you were looking for. It’s also wonderful to know that the rest of the team were able to support and offer advice when needed.
We really appreciate your kind words about the atmosphere in the branch — creating a welcoming and comfortable environment for our customers is very important to us, so it’s great to hear this came across.
Usual excellent service
Usual excellent service. Holiday booked by Nicole , who was friendly and helpful ,
28 February 2026
Reply from Hays Travel - Halifax
We appreciate you taking the time to leave us such a nice review. We're so happy to hear that you received excellent service!
Hays Travel Halifax
Staff very welcoming and helpful
Staff very welcoming and helpful, they made booking really simple
7 March 2026
Reply from Hays Travel - Halifax
We appreciate your kind words! We are so happy our team made your booking simple and welcoming, thank you for the 5 stars.
Hays Travel Halifax
Absolutely brilliant nothing was too…
Absolutely brilliant nothing was too much trouble thank-you
8 March 2026
Reply from Hays Travel - Halifax
We appreciate you taking the time to leave us such a wonderful review. Thank you Phillip!
Hays Travel Halifax
I recently had the pleasure of dealing…
I recently had the pleasure of dealing with Grace at Hays Travel in Halifax, and I couldn't be happier with the service I received! From start to finish, Grace was incredibly helpful, knowledgeable, and friendly. She went above and beyond to ensure that our holiday was everything we wanted it to be.
If you're looking for a travel agent who truly cares about their customers, look no further than Hays Travel and Grace. She's a credit to the company and I wouldn't hesitate to recommend her to anyone.
5 stars isn't enough - I'd give her 10 stars if I could! Thanks, Grace, for making our holiday planning so stress-free 😊
1 March 2026
Reply from Hays Travel - Halifax
We appreciate you taking the time to share your kind words. We're happy to hear that your holiday planning experience was stress-free, and that Grace was helpful and knowledgeable. We look forward to assisting you with future travel plans. This is a lovely review and she will be over the moon to read this!
Hays Travel Halifax
It was a fantastic price and…
It was a fantastic price and destination not to book
Staff at Hayes travel are fab and very helpful with any questions
Great job Hayes
28 February 2026
Reply from Hays Travel - Halifax
We are so happy you found a great deal and destination! It's wonderful to hear our staff were helpful and answered all your questions. Thank you for your feedback!
Hays Travel Halifax
Thalia was fantastic as always and…
Thalia was fantastic as always and found the perfect hotel and destination for me.
28 February 2026
Reply from Hays Travel - Halifax
We appreciate your wonderful review! We are so happy we could find the perfect hotel and destination for you; thank you for your feedback for Thalia.
Hays Travel Halifax
A first class service from Nicole at…
A first class service from Nicole at Hays Travel. We were updated at every stage and booking was so simple and seamless. Thank you Nicole.
7 March 2026
Reply from Hays Travel - Halifax
We appreciate you taking the time to leave us such a great review! We're so happy to hear that your booking experience was simple and seamless.
Hays Travel Halifax
Very helpful staff
7 March 2026
Reply from Hays Travel - Halifax
Thank you Christine for sharing your experience with us! We're always happy to help.
Nicole was very patient & helpful…
Nicole was very patient & helpful trying lots of different options
5 March 2026
Reply from Hays Travel - Halifax
We appreciate your feedback. We are so happy to hear that our team was helpful in exploring various choices for you. Thank you for booking your holiday with us and sharing your experience!
Hays Travel Halifax
I was made very welcome
I was made very welcome, Nicole was very helpful in helping me choose the right hotel for me she went above and beyond I would greatly recommend the Halifax branch as I have used it a lot in the past and always go away feeling well looked after
5 March 2026
Reply from Hays Travel - Halifax
We're so happy to hear that you felt welcomed and well looked after. We appreciate your recommendation Rachel!
Hays Travel Halifax
new adventers
wanted somthing differant to spain so sarah at hays found us one in corfo where none ofus have been so all 6 of us very happy and looking forward to an adventer all sorted over phone no lnternet
3 March 2026
Reply from Hays Travel - Halifax
Thank you Mrs Mann for your lovely comments , Thank you Sarah x
We found the staff to be very attentive…
We found the staff to be very attentive and patient when we called in to book a holiday for four of us.
22 February 2026
Reply from Hays Travel - Halifax
Thank you Christine for the lovely comments , very much appreciated -Kind Regards Hays travel Halifax
Reply from Hays Travel - Halifax
Thank you Mrs Mackie, your lovely review! I appreciate you taking the time to write this :) - Ellie
Patient with older people.Listening to…
Patient with older people.Listening to what you are requesting.Checks what you are asking for and gets back to you with the information .Shows you as much as possible about hotel and surroundings.Nothing too much trouble.
28 February 2026
Reply from Hays Travel - Halifax
Thank you Lynne for your kind words! Thank you for booking your holiday with us, we're always happy to help.
a well deserved Spring break
We have been waiting to book a winter break for some time but due to health issues we had to delay. The staff at Hays are very helpful and knowledgeable and we are grateful for that.
27 February 2026
Reply from Hays Travel - Halifax
We're glad our staff could assist you with their knowledge and support. Thank you for booking and we hope you have an amazing holiday!
Halifax, Hays Travel
Reply from Hays Travel - Halifax
We appreciate your positive feedback and thank you!
Halifax, Hays Travel
Everyone really friendly
Everyone really friendly. I felt Courtney understood what I was looking for, we talked about different options to stay within budget. She shared different date options and recommended a different hotel in same area saving me £400. And now its booked
24 February 2026
Reply from Hays Travel - Halifax
Hey Jacqueline,
We're so glad to hear that you felt supported and understood while planning your trip. It's fantastic that we could find options that fit your budget and preferences. Thank you for your review.
Courtney - Hays Travel
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