After many days researching a cruise holiday I gave up and went into my local Hays travel agent who sorted everything out within an hour, hotel, flights and cruise. Very impressed with Natalie who cou... See more
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After many days researching a cruise holiday I gave up and went into my local Hays travel agent who sorted everything out within an hour, hotel, flights and cruise. Very impressed with Natalie who cou... See more
Company replied
We decided to book a cruise for 2027 but were undecided as to whether our preferred cruise was suitable for us. Your representative moved heaven and earth to answer our questions and found an entirel... See more
Company replied
Natalie was so helpful and searched to fine us the best deal for our cruise, for our family, which included finding us the right cabins and the best prices. She spent time explaining it all to us.... See more
Company replied
Spent a lot of time sorting out and booking a holiday with Jessica, who was an absolute star. Extremely helpful and couldn't do enough to make sure all the holiday questions were covered. An absolut... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
14 St Johns Road, SO30 4QU, Hedge End, United Kingdom
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As usual we described what we wanted and they found us the perfect match . So.much easier and stress free than trying to book it ourselves

Reply from Hays Travel - Hedge End
Having found I was going to be home for Easter, but wanting to be in Gran Canaria, I knew where to go. At Hays, I often deal with Nici as she know what I want almost without asking. She confirmed by holiday choice was correct, and guided me through the booking with a smile! It's a simple enough booking which I could do myself, but why bother when I can get their expert help during and after the booking.

Reply from Hays Travel - Hedge End
Lovely travel agent, very helpful but not at all pushy, didn’t feel pressurised to book anything. Agent had personally travelled on this particular cruise ship - it was great to have her knowledge of the ship. Will definitely use Hays Travel again. Highly recommended.

Reply from Hays Travel - Hedge End
We booked with Hays at Hedge end,
Great experience with Stephanie she
Was very helpful to what we required.
Would book a holiday with her again,
Great asset to Hays travel.

Reply from Hays Travel - Hedge End
Hays travel agency hedge end are all amazing staff!! They are all helpful and kind, plus they never rush your holiday booking. I always see one travel agency name (Nicki) for quite a few years. she has so much patience!! and so kind!! Plus always gives us the best itinerary. We had amazing holidays which Nicki has found and booked for us!! Once again I will continue booking my holiday's with hays travel hedge end. Keep up the good work girls!!! 😊👍👍

Reply from Hays Travel - Hedge End
Already chosen hotel and company. Information passed to Stephanie. Called me back within ten minutes and went ahead and booked. Couldn’t have been easier.

Reply from Hays Travel - Hedge End
This is the second holiday we have booked with Hays travel hedge end , they don’t rush you they sort everything out for you so all you have to do is enjoy the holiday,the staff are all very friendly and as we are both disabled they arrange all the assistance you need at the airport and put requests to the hotel for you.it makes the whole process very easy, all thanks to Nicola😄

Reply from Hays Travel - Hedge End
Flight was cancelled, alternative was a two day waste. Have no rebooked

Reply from Hays Travel - Hedge End
Wonderful friendly and informative staff member, Natalie Goodall. Nothing was too much trouble for her .

Reply from Hays Travel - Hedge End
Leah found three hotels in Krakow that suited our needs. She was happy to run through them again before we selected one.
Leah was polite and efficient at all times.

Reply from Hays Travel - Hedge End
The efficiency of booking the cruise and the position of the cabin where we wanted it was great and the friendliness of the staff member - much appreciated. Once again well done Hayes !

Reply from Hays Travel - Hedge End
As always Natalie at Hedge End made the process of booking our holiday effortless for us. We also had to rearrange a few things and again she did all the work. Nothing is ever too much trouble for any of the staff at the Hedge End branch

Reply from Hays Travel - Hedge End

Reply from Hays Travel - Hedge End
Hays never disappoints and always manages to find me a deal. Left booking 3 holidays in one go two for next year and one for 2028! Thank you Molly to listening to us and finding us exactly what we where looking for

Reply from Hays Travel - Hedge End
Nothing was too much trouble for Mollie at your Hedge End branch. All the staff there are friendly, helpful and professional. We are not always good with technical advancements but Mollie helped us with the cruising app. Have used your travel agent so many times and will continue to do so.

Reply from Hays Travel - Hedge End
Great service as ever. Friendly, knowligable anc greag value. Thankyou Nicky

Reply from Hays Travel - Hedge End
Steph was very knowledgeable about all the different cruise lines - but not pushy. Listened to our requirements any any queries we had
We are very happy with our choice of cruise and looking forward to it

Reply from Hays Travel - Hedge End
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