The staff at Hays Travel in Highcliffe are fantastic. Nothing is too much trouble, and they explain everything carefully. We know if we have a question or concern they will answer it or sort it out qu... See more
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Really good booking experience! We'd seen a Disney cruise online, had a few questions, so popped into see Jess at the Highcliffe branch. She took us through the booking process, explaining and answ... See more
Company replied
As always, Hays Travel are professional, helpful and efficient. Many thanks for booking my cruise.
Company replied
Our agent Jess was helpful, patient and undertook additional research to see if the trip we wanted to do could be done cheaper. She smiled and did not make us feel rushed even though the tour company... See more
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Company details
- #22 of 202 best companies in Travel agent
- #8 of 38 best companies in Cruise agency
- #10 of 52 best companies in Cruise Travel Agency
- #6 of 33 best companies in Cultural tours provider
- #4 of 32 best companies in Currency exchange service
- #10 of 95 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
324 Lymington Road, BH23 5EY, Highcliffe, United Kingdom
- 01425 272372
4.9
Excellent
252 reviews
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As always
As always, Hays Travel are professional, helpful and efficient. Many thanks for booking my cruise.
2 July 2026
Reply from Hays Travel - Highcliffe
Thank you for your kind feedback, its was a pleasure to get your holiday booked :-)
Always so helpful x and you did make me…
Always so helpful x and you did make me laugh x thank you Kelly
30 June 2026
Reply from Hays Travel - Highcliffe
Thank you very much for your lovely feedback. It was a pleasure assisting with your booking. Many thanks, Kelly
Amazing service from Hays Travel
The staff at Hays Travel in Highcliffe are fantastic. Nothing is too much trouble, and they explain everything carefully. We know if we have a question or concern they will answer it or sort it out quickly and professionally. We have used them several times and have always been impressed and delighted.
27 June 2026
Reply from Hays Travel - Highcliffe
Thank you so much for your kind feedback, its always a pleasure helping with your bookings, Kelly
Reply from Hays Travel - Highcliffe
Thank you very much for your lovely feedback, it is always a pleasure assisting with your bookings. Many thanks, Jess.
Reply from Hays Travel - Highcliffe
Thank you so much for the kind feedback, it was a pleasure helping you with your booking, Kelly :-)
Staff are very professional,very…
Staff are very professional,very helpful and very patient with customers of older age group
13 June 2026
Reply from Hays Travel - Highcliffe
Thank you very much for your lovely feedback, we really appreciate it. It was a pleasure assisting with your booking. Many thanks, Jess
Reply from Hays Travel - Highcliffe
Thank you very much for your lovely feedback, we really appreciate it. Many thanks, Kelly.
very polite and sorted us out quickly…
very polite and sorted us out quickly and efficiently
13 June 2026
Reply from Hays Travel - Highcliffe
Thank you very much for your lovely feedback. It was a pleasure assisting with your booking. Many thanks, Maisy
Very nice helpful girl.
16 June 2026
Reply from Hays Travel - Highcliffe
Thank you very much for your lovely feedback. It was a pleasure assisting with your booking. Many thanks, Jess
The staff at Hays are so good
The staff at Hays are so good, thoughtful and caring. Jess and Kelly at Christchurch are like friends now.
29 May 2026
Reply from Hays Travel - Highcliffe
Thank you very much for your lovely feedback, we really appreciate it. It is always a pleasure assisting with your holidays. Many thanks, Kelly & Jess
Helpful efficient and professional…
Helpful efficient and professional advice. All went smoothly and my holiday is booked .
4 June 2026
Reply from Hays Travel - Highcliffe
Thank you very much for your lovely feedback, it was a pleasure assisting with your booking. Many thanks, Jess
Jess was very patient and helpful
5 June 2026
Reply from Hays Travel - Highcliffe
Thank you very much for your lovely feedback, it was a pleasure assisting with your booking. Many thanks, Jess
Reply from Hays Travel - Highcliffe
Thank you very much for your lovely feedback. It was a pleasure assisting with your booking and I hope you have a lovely time.
Many thanks, Jess
Myself and my partner came to book our…
Myself and my partner came to book our holiday in Highcliffe for next year.
We felt very welcomed and the experience was great, all information about our holiday was given excellently and reassurance was provided given that this will be our first holiday as a couple together.
Would highly recommend going to Hays Travel in Highcliffe.
30 May 2026
Reply from Hays Travel - Highcliffe
Thank you very much for your lovely feedback, we really appreciate it. It was a pleasure assisting with your first holiday as a couple and I'm sure you're going to have an amazing time. Many thanks, Jess.
Reply from Hays Travel - Highcliffe
Thank you very much for your lovely feedback. It was a pleasure assisting with your booking and I hope you have a lovely time on your holiday. Many thanks, Jess.
Brilliant Service
Brilliant Service. Kelly was friendly, informative & very professional. It was a pleasure to book our holiday with Hays Travel.
22 May 2026
Reply from Hays Travel - Highcliffe
Thank you for your kind feedback, it was a pleasure helping you with your holiday enquiry, Kelly
Cunard Cruise
We were in a hurray and the lovely Jess realised this, so with no idle chat she sourced the cruise we wanted, found a cabin with a balcony and with our agreement booked the cruise within 30/35 minutes.
Thank you Jess.
16 May 2026
Reply from Hays Travel - Highcliffe
Thank you very much for your lovely feedback, it was a pleasure assisting with your booking. Many thanks, Jess
Reply from Hays Travel - Highcliffe
Thank you very much for your lovely feedback. It was a pleasure assisting with your booking. Many thanks, Jess
I've got to say how helpful &…
I've got to say how helpful & professional Maisy has been from start to finish. Nothing was to much trouble for her. I really appreciate all her help. I also must mention Kelly who was most helpful when Maisy was on holiday. Thank you both .
25 April 2026
Reply from Hays Travel - Highcliffe
Thank you so much for your lovely feedback! It’s been an absolute pleasure helping you with this amazing holiday. We hope you have the most amazing trip and make some wonderful memories. Thanks again, Maisy and Kelly :)
Hayes Travel Highcliffe.
Kelly and Jess extremely helpful and knowledgeable.I certainly would recommend The Highcliffe branch .
14 April 2026
Reply from Hays Travel - Highcliffe
Thank you so much for your kind feed back, it was a pleasure assisting with your holiday booking, Kelly and Jess
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