Hays Travel - Huddersfield Reviews 

821
TrustScore 5 out of 5

4.9

15 King Street, HD1 2PZ Huddersfield, GB


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Rated 5 out of 5 stars

Rachel is so friendly and helpful. Booking was so quick and efficient and nothing is too much trouble. We have been using them for years (even when they were only online). Would absolutely recommend t... See more

Company replied

Rated 5 out of 5 stars

The young lady who helped me couldn't have been anymore helpful she did her up most to book me the best HOLIDAYS I could possibly booked. Explained anything I didn't understand till I got it TO... See more

Company replied

Rated 5 out of 5 stars

A relaxed atmosphere . Friendly customers service Good advice given Explained in detail Would highly recommend sargh to book a holiday with Keep up the good wirk

Rated 5 out of 5 stars

We are always welcomed with a smile staff are great and would definitely tell friends and family to go to book their holidays there

Company replied


Company details

  1. #21 of 206 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 15 King Street, HD1 2PZ, Huddersfield, United Kingdom

  • 01484 817620

4.9

Excellent

TrustScore 5 out of 5

821 reviews

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4.9

All reviews

(821)

119,160 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They were very helpful and lovely to…

They were very helpful and lovely to talk to and put us at ease.
They found us a lovely holiday.

6 February 2026
Hays Travel - Huddersfield logo

Reply from Hays Travel - Huddersfield

Good Afternoon Mr & Mrs Robshaw,
Thank you so much for your lovely review, it was a pleasure to book you. You will both have an amazing time when you go.
Many Thanks
Ruby :)

Rated 5 out of 5 stars

Excellent service

Excellent service .
Listened to our requirements , and fulfilled them .

1 February 2026
Hays Travel - Huddersfield logo

Reply from Hays Travel - Huddersfield

Thank you Kevin for booking with us again, glad we could find the right option for you both. Have a lovely time away - Harry

Rated 5 out of 5 stars

Very helpful lovely lady kim helpful us…

Very helpful lovely lady kim helpful us find perfect holiday so happy can't wait thanks kim x

22 January 2026
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Reply from Hays Travel - Huddersfield

Good Afternoon Mrs Wilson,

Thank you for your review, it was a pleasure to get you both booked, you will have an amazing time.
Kind Regards
Kim

Rated 5 out of 5 stars

Good customer service

Good customer service, friendly and helpful.

26 January 2026
Hays Travel - Huddersfield logo

Reply from Hays Travel - Huddersfield

Was a pleasure .
Thank you ladies.
Kim

Rated 5 out of 5 stars

Very competent & friendly advisor

Very competent & friendly advisor. Took time to really find out what we needed from our holiday

25 January 2026
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Reply from Hays Travel - Huddersfield

Thank you so much for your lovely review, it is very much appreciated. Thank for taking time to feedback, and most importantly have a fantastic time on your holiday. Janine

Rated 5 out of 5 stars

Harry was great

Harry was great. Helped me with the booking & assisted me with installing the app etc.

22 January 2026
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Reply from Hays Travel - Huddersfield

Thank for taking time to feedback , it was a pleasure booking your holiday,
Harry

Rated 5 out of 5 stars

We always have a great experience at…

We always have a great experience at Hays Travel we visit that many times we are on first name terms and they always find us the best flight times and the best price.

17 January 2026
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Reply from Hays Travel - Huddersfield

Thank for taking time to feedback , it was a pleasure booking your holiday,
Harry

Rated 5 out of 5 stars

Called use by name knew the places we…on

Called use by name knew the places we liked looked at the best deals for use . We come back again three times a year thank you

23 January 2026
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Reply from Hays Travel - Huddersfield

Hi Mr & Mrs Hinchliffe,
Thank you for your lovely review, it is always a pleasure to book you both and get you the best deal. You will have an amazing time.
Many Thanks
Rachel x

Rated 5 out of 5 stars

Everyone was so welcoming as we entered…

Everyone was so welcoming as we entered the shop.. Ruby who helped me and my friend book the holiday couldn’t do enough for us 👍

22 January 2026
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Reply from Hays Travel - Huddersfield

Good Afternoon Mrs Rattigan,
Thank you for your lovely review, it was lovely to meet you and a pleasure to book your holiday for you.
Many Thanks
Ruby

Rated 5 out of 5 stars

Holiday lanzarote.

Holiday lanzarote.. I was helped by a lady called Kim,she was very helpful.

21 January 2026
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Reply from Hays Travel - Huddersfield

Hi Mr Hirst,
Thank you for your review, was a pleasure to book you. You will have a lovely time.
Many Thanks
Kim

Hays Travel

Rated 5 out of 5 stars

Holiday 26

Help full taken time to answer questions talk nice with my little one

11 January 2026
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Reply from Hays Travel - Huddersfield

Hi, Thank you for your lovely review. It is appreciated so much that you have left a review. Have a wonderful holiday. Janine

Rated 5 out of 5 stars

yet again excellent service

yet again excellent service - opted to cancel a P&O cruise after poor experience on Azura - alternative land based replacement found and booked

14 January 2026
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Reply from Hays Travel - Huddersfield

Good Morning Mr&Mrs Rigby,
Thank you so much for yet another fabulous review from you. Always happy to help and get you booked as we know just exactly what you like. Look forward to seeing you both soon,
Many Thanks
Rachel x

Rated 5 out of 5 stars

Love this Travel Agent

The operative was very helpful. My booking was quickly dealt with by Harry.

13 January 2026
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Reply from Hays Travel - Huddersfield

Thank you for the lovely review Lynda. Enjoy your time away - Harry

Rated 5 out of 5 stars

I was very happy with Rachel who always…

I was very happy with Rachel who always looked after me and explained every aspect of the holiday.

13 January 2026
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Reply from Hays Travel - Huddersfield

Good Morning Mr McNae,
Thank you for your lovely review, always a pleasure to get you booked, another fabulous holiday to look forward too. Look forward to seeing you again soon.
Many Thanks
Rachel

Rated 5 out of 5 stars

Very helpful and always cheerful

Very helpful and always cheerful, nothing is too much trouble.

13 January 2026
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Reply from Hays Travel - Huddersfield

Good Morning Mrs Bancroft,
Thank you for your lovely review, it was a pleasure to book you both. You will have a lovely time away when it comes round.
Kind Regards
Harry

Rated 5 out of 5 stars

Knowledgable staff

Knowledgable staff. Friendly service. Great team at the Huddersfield office.

10 January 2026
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Reply from Hays Travel - Huddersfield

Thank you for taking time to feedback,
Think you will have a great holiday, the accomodation is lovely ,
Kim

Rated 5 out of 5 stars

We always see Kim over the years

We always see Kim over the years, she is fantastic and we have every confidence in her booking our holiday

9 January 2026
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Reply from Hays Travel - Huddersfield

Always a pleasure to book your holidays and chat a while ,
Hvae a fabulous time ,
Kim

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