Hays Travel - Hyde Reviews 

375
TrustScore 5 out of 5

4.9

34 Market Place, SK14 2QU Hyde, GB


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Rated 5 out of 5 stars

Much prefer to book at a travel agents, don't do on line. Always get great service at Hays Hyde whether booking holiday or getting holiday money.

Company replied

Rated 5 out of 5 stars

We went in to book a cruise for 2027 for a celebration. Didn't really know what we wanted . But Helen was great she talked us through our options and budget finding us our perfect cruise. She was ve... See more

Company replied

Rated 5 out of 5 stars

From my first call to Helen in the Hyde office the professional service I received was marvellous she helped me get the best deal I could have got Thank you 😊

Company replied

Rated 5 out of 5 stars

Great service from Helen at Hays in Hyde. She gave us lots of information about our holiday destination and efficiently booked our holiday for us. This is a repeat booking because we get such great... See more

Company replied


Company details

  1. #21 of 206 best companies in Travel agent
  2. #8 of 37 best companies in Cruise agency
  3. #7 of 53 best companies in Cruise Travel Agency
  4. #4 of 34 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #9 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 34 Market Place, SK14 2QU, Hyde, United Kingdom

  • 01615328975

4.9

Excellent

TrustScore 5 out of 5

375 reviews

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4.9

All reviews

(375)

125,952 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional and friendly service

Helen & Ella were extremely good in following up on my social media enquiry and providing options that I had not considered.

22 November 2024
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Reply from Hays Travel - Hyde

Thankyou for this lovely and valuable feedback. Glad we got you all sorted. Thanks Ella :)

Rated 5 out of 5 stars

The staff did it all…

We had a great time although I misjudged a member of staff, but I did apologise to her
After that unnecessary action on my behalf we got our cruise sorted out without any problems

9 November 2024
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Reply from Hays Travel - Hyde

Thanks for this Janet, no need to apologise! Every day is a learning day in travel! Glad we got you sorted and had a laugh for the rest of your booking. It was my pleasure and lovely to meet you both. Helen :)

Rated 5 out of 5 stars

Great service.....

Great service...... really spent time with us to get the holiday we wanted. Big thanks to Ella, who listened to our requests and searched till she found the perfect fit!

31 October 2024
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Reply from Hays Travel - Hyde

Thank you for this lovely feedback. We will pass on your comments to Ella and look forward to seeing you again soon. :)

Rated 5 out of 5 stars

I have only been travel solo this year…

I have only been travel solo this year and always come to hays travel because the lady I see is absolutely amazing She is so nice, she’s not pushy and takes time with me to make sure I will be safe where I am going. I only wish I knew her name to leave a compliment but hope this finds her. She is the reason I have come back three times this year and will keep coming. She is a credit to your company.

17 October 2024
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Reply from Hays Travel - Hyde

Thank you so much for this lovely feedback. It was Helen that served you, she will be delighted to hear your comments. Thanks so much for trusting us with your travel. :)

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant! Will find you the best holiday for the best price ! Great service friendly staff !

23 October 2024
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Reply from Hays Travel - Hyde

Thank you for this lovely feedback. It was a pleasure booking your cruise for you. Thanks Ella :)

Rated 5 out of 5 stars

All staff very helpful

All staff very helpful. Nothing too much trouble despite us asking for so many different holiday details.

20 October 2024
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Reply from Hays Travel - Hyde

Thank you for this lovely and valuable feedback. I'm glad we got you sorted. Thanks Ella :)

Rated 5 out of 5 stars

Knowledgeable staff

Knowledgeable staff , honest advice

6 October 2024
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Reply from Hays Travel - Hyde

Thanks so much Alice, it was a pleasure booking both your holidays and we look forward to seeing you again soon. Helen

Rated 5 out of 5 stars

Helpful staff A pleasure to deal with…

Helpful staff A pleasure to deal with nothing to much trouble. Printed off all the info we required.
Would recommend to anyone booking a holiday to try Hays Travel (Hyde Branch)

8 October 2024
Hays Travel - Hyde logo

Reply from Hays Travel - Hyde

Thankyou for this lovely and very valuable feedback. Thanks Ella :)

Rated 5 out of 5 stars

I got the holiday I wanted at a good…

I got the holiday I wanted at a good price and it was all done and dusted within half an hour

2 October 2024
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Reply from Hays Travel - Hyde

Thankyou for this lovely and valued feedback! Hope you have a fab holiday! - Rhianna :)

Rated 5 out of 5 stars

Friendly and very helpful.

Friendly and very helpful staff.

17 September 2024
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Reply from Hays Travel - Hyde

Thank you for this very valued feedback. We will pass on your comments to Myla :)

Rated 5 out of 5 stars

Booked a holiday to lloret de mar

Booked a holiday to lloret de mar, excellent holiday, staff in hyde branch really knew there stuff, would definetly recommend. Thank you.

7 September 2024
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Reply from Hays Travel - Hyde

Thank you for this lovely feedback and I'm glad we found the right holiday for you. See you soon, Helen :)

Rated 5 out of 5 stars

maly and the staff is very helpful to…

maly and the staff is very helpful to me and my family will not go anywhere else been going there for few years now

15 September 2024
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Reply from Hays Travel - Hyde

Thanks so much Annie, we always love booking your trips for you. I will pass your comments on to Myla too! See you soon, Helen :)

Rated 5 out of 5 stars

Hyde branch

The staff at my local branch are so polite and extremely helpful. Went above and beyond to meet our needs. It was amazing experience and have now returned to book another holiday with them ❤️

20 September 2024
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Reply from Hays Travel - Hyde

Thank you so much! I've loved booking both your holidays and hearing about the last trip! Look forward to seeing you again soon. Helen :)

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