WE have always booked our holidays with Hays Travel and every time they have been brilliant from start to finish , Cloe booked us for our Disney land Paris holiday this time, Holly last time and Miche... See more
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I went in to my local branch (jarrow) and was greeted with a lovely smile and welcome. I did make it a little challenging to find and fit a budget. But, a big thanks to Aliyah for being very patient w... See more
Michelle in Jarrow is amazing, went into to complete our Cruise for 26, to then add in a short break in Yorkshire for August. Then as we chatted booked next Sept Cruise. Amazing service, wonderful st... See more
Company replied
I ususally always book my own holidays, but after looking tirelessly for over a week I couldn’t find anything we wanted within our budget so decided to drop in to Hays Jarrow. Ruby assisted me and pat... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 52 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
29 Bede Precinct, NE32 3LW, Jarrow, United Kingdom
- 0191 4835550
4.9
Excellent
947 reviews
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Reply from Hays Travel - Jarrow
Thankyou Trudy, for your review we hope you have an amazing holiday :) Kind regards team Jarrow
Hays Travel - Jarrow Branch.
From walking in to your Branch the atmosphere was warm and welcoming. I had actually just popped in to make an enquiry about " singles " holidays and their availability. Your Agent, Hollie, sat me down and I explained what my requirements were, We then went through where I did NOT want to travel too and then focussed on what was available which met my requirements.
The bottom line is I am now going to Tunisia for 14 nights all inclusive at a 4 star hotel leaving Friday 27/03/2026.
I found Hollie and all of the staff to be warm, welcoming and very professional.
Hollie actually printed out ALL of my documentation as I had explained that my home printer was Broken.
Would I use or recommend Hays Travel to friends and family. ?
If the rest of Hays branches match the service I received in the Jarrow Branch.... Definitely... I will certainly be using this Branch again.
21 March 2026
Reply from Hays Travel - Jarrow
Thank you so much for the wonderful review - Hollie :-)
Everything was perfect couldn’t fault a…
Everything was perfect couldn’t fault a single thing
13 March 2026
Reply from Hays Travel - Jarrow
Thankyou for your review, we appreciate it - Thanks Lesley
Reply from Hays Travel - Jarrow
Thankyou so much for your review. We hope you have an amzing holiday - Thanks Hollie
Fantastic service every time we go into…
Fantastic service every time we go into Jarrow branch, Michelle was so helpful not a easy task this time we needed flights to Canada, 6 in total and we had to use same airline and she got it all sorted for us. Thanks
17 March 2026
Reply from Hays Travel - Jarrow
Thankyou Susan for your review! I really appreciate it. Always happy to help. Thanks Michelle
Reply from Hays Travel - Jarrow
Happy to be able to help - Thanks for booking with me :-) chloe
The staff was very helpfull and nice.
17 March 2026
Reply from Hays Travel - Jarrow
Thank you so much for the lovely review - Ruby x
It was a lovely pleasant experience
It was a lovely pleasant experience. We were given options of airports znd flight times to suit.
10 March 2026
Reply from Hays Travel - Jarrow
Thank so much Sharon for leaving me a lovely review - Chloe x
Great booking experience.
Hays staff were very helpful. Our holiday was fully explained, booked without a problem. Also advice re: our insurance, and pre-paid cards. I would recommend.
10 March 2026
Reply from Hays Travel - Jarrow
Ah thank you so much - Chloe xx
I didn’t actually go to book the…
I didn’t actually go to book the holiday but my mam and sister did. Staff couldn’t be more helpful and friendly
7 March 2026
Reply from Hays Travel - Jarrow
Thank you so much for leaving me a lovely review i really appreciate it - Ruby x
Great service
Great service, got everything I wanted at a great price. Now looking forward to holiday in the sun 🌞
14 March 2026
Reply from Hays Travel - Jarrow
Thank you so much for the lovely review - Ruby x
The jarrow branch goes out of their way to help find the best holiday to suit you
Stacey at hays was very helpful.ingact we wouldn't go anywhere else as the jarrow branch of hays is always outstanding
14 March 2026
Reply from Hays Travel - Jarrow
Thank you so much for your review i really appreciate it - Stacey xx
Always looked after well and they go…
Always looked after well and they go out of their way to help.
13 March 2026
Reply from Hays Travel - Jarrow
Thanks for the fantastic review! Michelle xx
City break
The staff were really helpful when trying to sort our City Break to Belfast. They advised us on different hotels & restaurants.
We would definitely recommend them
11 March 2026
Reply from Hays Travel - Jarrow
Ah thanks so much we weren't giving in getting you that availability! i hope you both had a lovely weekend away - Michelle XX
Maldives Holiday
Chloe was very helpful and took her time searching for our holiday. Very patient
1 March 2026
Reply from Hays Travel - Jarrow
Thank you so much for booking with me and for the lovely review - Chloe xx
Reply from Hays Travel - Jarrow
Thanks again Lynda! Michelle xxx
Reply from Hays Travel - Jarrow
Thank you so much for your lovely review - Chloe xx
Reply from Hays Travel - Jarrow
Thank you so much for your lovely review - Stacey xx
Reply from Hays Travel - Jarrow
Thankyou we hope you have a lovely holiday
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