Jayne the manager at Keynsham is so helpful. I was waiting for my river cruise to be cancelled due to low water and Jayne let me know straight away when she had heard. I was then able to find another... See more
Company replied
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Jayne the manager at Keynsham is so helpful. I was waiting for my river cruise to be cancelled due to low water and Jayne let me know straight away when she had heard. I was then able to find another... See more
Company replied
I won’t go anywhere else to book a holiday. The team are so welcoming and friendly. They sorted everything out for me when I booked my next holiday and talked me through everything. When I needed spec... See more
Company replied
I entered the Keynsham Branch and was meant by a sea of friendly faces. Jessie was careful to listen to the requirements and went through several options and discussed the destinations, backed up... See more
Company replied
Helen was extremely knowledgeable quickly giving us a range of options. Jessica was really efficient in helping us book.
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
52 High Street, BS31 1DX, Keynsham, United Kingdom
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Ellie was friendly efficient and knowlegable new exactly what to do and answered all questions the only downside was the air conditioning was not on

Reply from Hays Travel - Keynsham
The assistant was extremely helpful and I didn’t feel at all rushed in making my decision

Reply from Hays Travel - Keynsham
Such a lovely welcome. When we walked in to keynsham.Jess was so helpful, explained and worked everything for us, as booking a cruise for 4 of us would gave have been confusing, but Jess did everything for us. Thank you so much.

Reply from Hays Travel - Keynsham

Reply from Hays Travel - Keynsham
Excellent service, professional knowledgeable and really pleasant staff

Reply from Hays Travel - Keynsham
A warm smile when went into shop. Staff were very friendly and helpful. Was able to book my cruise on dates wanted. All was explained to me about holiday plus what else I needed like travel insurance. Had a point out of holiday. Great service and will continue to use Hays.

Reply from Hays Travel - Keynsham
customer services was very good excellent cannot faught anything

Reply from Hays Travel - Keynsham
The agent we saw was very pleasant, and did everything she could to book our holidays, so no problems etc. A pleasure to go to the store instead of booking on the Internet.

Reply from Hays Travel - Keynsham

Reply from Hays Travel - Keynsham
Once again booked via our local Hays travel in keynsham. We’re always met with a smile and professionalism, totally supported in our choice of holiday. The staff are all so friendly and full of advice and knowledge. So Thanks again!

Reply from Hays Travel - Keynsham
Brilliant, Jayne was so helpful and fully understood our needs, I’d have no worries about booking a holiday again with Hays

Reply from Hays Travel - Keynsham
They listened to what we wanted . Very helpful staff. Rachael was extremely helpful as always.

Reply from Hays Travel - Keynsham
Ellie was fantastic really helpful and so patient for our group booking

Reply from Hays Travel - Keynsham
We have dealt with Jess on many occasions and have always had fantastic service, always giving us great advice, prices and honesty.
Wouldn't go anywhere else.

Reply from Hays Travel - Keynsham
I seen Rachel in your keynsham office. Very helpful. I said what I would like the hotel I had used before. She found it and we booked it straight away

Reply from Hays Travel - Keynsham
Help find the holiday and hotel we were looking for and gave advice on place's to visit when there.

Reply from Hays Travel - Keynsham
We came in to book a holiday the lady sorry can not remember her name very pretty lady with blonde curler hair.she recommended going to Greece so she sorted out everything for us both .so very helpful exelant customer service very polite and went the extra mile to find us a 5 star all inclusive holiday .we are going the 10th of June. So thank u so much. very excited for are holiday x.

Reply from Hays Travel - Keynsham
Always very helpful & patient, never rushed & always happy to help

Reply from Hays Travel - Keynsham
Jayne was so helpful and informative wish we had gone to see her sooner .

Reply from Hays Travel - Keynsham
pleasant staff at the shop giving all the information required to make a booking. we rang the next day and made the booking etc. the conversation over the phone was helpful and seats on the aircraft were also booked

Reply from Hays Travel - Keynsham
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