Hays Travel - Leeds Briggate Reviews 

419
TrustScore 5 out of 5

4.9

Briggate 72, LS1 6LH Leeds, England, GB


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Rated 5 out of 5 stars

We walked into the Leeds city branch and saw Charlotte B, she was great, helpful, honest and real, promis3d us quotes for a non mainstream break, she followed up when she said she would and delivered.... See more

Rated 5 out of 5 stars

Our booking was done and dusted in about five minutes! Very efficient service as usual from Lynn and also she emailed the hotel with a special request without us even needing to remind her. Incredibly... See more

Rated 5 out of 5 stars

The lady who helped us was full of helpful advice, and she was endlessly patient until we’d finally made up our minds. We couldn’t have wished for friendlier or more efficient service. We’re now looki... See more

Company replied

Rated 5 out of 5 stars

I received prompt, efficient and excellent service from Ellie. I told Ellie my requirements and Ellie found me a suitable hotel and resort in a timely and helpful way. I have always found all the sta... See more

Company replied


Company details

  1. #21 of 206 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Briggate 72, LS1 6LH, Leeds, England, United Kingdom

  • 0113827573

4.9

Excellent

TrustScore 5 out of 5

419 reviews

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4.9

All reviews

(419)

119,160 reviews in the last 12 months

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Rated 5 out of 5 stars

Rebecca at Hays travel is absolutely…

Rebecca at Hays travel is absolutely amazing, taking the challenge of a location and finding us the best holiday experience possible her perseverance and building an understanding of our wants and needs has pulled together a fabulous itinerary of the right balance for us - Japan here we come

5 August 2026
Hays Travel - Leeds Briggate logo

Reply from Hays Travel - Leeds Briggate

Thank you for your lovely review😊- Ellie

Rated 5 out of 5 stars

Great experience

Great experience. Charlotte was really helpful with securing my first solo holiday in a few years. I was quite nervous and she put my mind at rest.. I feel confident now and looking forward to booking future holidays. Lovely experience

1 August 2026
Hays Travel - Leeds Briggate logo

Reply from Hays Travel - Leeds Briggate

Thank you for your lovely review😊- Ellie

Rated 5 out of 5 stars

Hays is my travel agent now and for good.

Hays is my travel agent now. Rebecca is the woman I always book with. Hays are fast, staff are polite and friendly, professional, find the best flights, don't make mistakes, are helpful and overall after one experience I decided I would never use another agent now. I never have and don't regret it. I highly recommend Hays travel.

1 August 2026
Hays Travel - Leeds Briggate logo

Reply from Hays Travel - Leeds Briggate

Thank you for your lovely review😊- Ellie

Rated 5 out of 5 stars

Very helpful

30 July 2026
Hays Travel - Leeds Briggate logo

Reply from Hays Travel - Leeds Briggate

Thank you for your lovely review😊- Ellie

Rated 5 out of 5 stars

Easy and friendly booking

The booking process was so easy and Ellie our agent was lovely, so friendly and helpful , just looking forward to getting away now and enjoying a relaxing weeks break . Thank you

26 July 2026
Hays Travel - Leeds Briggate logo

Reply from Hays Travel - Leeds Briggate

Thank you for your lovely review😊- Ellie

Rated 5 out of 5 stars

Hays travel agents - highly recommended

The agent fully understood my request and addressed it without any issues. Rebecca was friendly, very experienced, asked the right questions and I had my booking in no time. I have used Hays travel agents before as they never disappoint so I will always use them and would highly recommend this travel agency.

19 July 2026
Hays Travel - Leeds Briggate logo

Reply from Hays Travel - Leeds Briggate

Thank you for your lovely review, we will pass this on to Rebecca😊

Rated 5 out of 5 stars

First time traveler

First time booking a holiday, I was very nervous. Rebecca at the Leeds briggate branch was very helpful, polite and patient.
She answered every question I had. Really put me at ease and we had a bit of a laugh. She let me have a bit of time to think about whether I was wanting to book the holiday, which she didn't have to do. In the end I decided to put a deposit on the holiday and Rebecca took me through all extra details that needed to be done. All in all I had a great experience and would gladly book another holiday through Hays travel.

12 July 2026
Hays Travel - Leeds Briggate logo

Reply from Hays Travel - Leeds Briggate

Thank you for your lovely review, we will pass this on to Rebecca😊

Rated 5 out of 5 stars

Advisor took his time and has checked…

Advisor took his time and has checked several sites to make sure we had the best holiday deal
Great service
I cannot fault him 😊

6 July 2026
Hays Travel - Leeds Briggate logo

Reply from Hays Travel - Leeds Briggate

Thank you for your lovely review, we will pass this on to Shaun😊

Rated 5 out of 5 stars

Great service as always …

Had a great experience yet again with Lynn at the briggate branch 4th Holiday book this year with her and her branch always amazing service really considers my needs never rushed and always gives me time to consider so never feel under pressure ❤️ well done team briggate for providing such a lovely environment and great service 👏

10 July 2026
Hays Travel - Leeds Briggate logo

Reply from Hays Travel - Leeds Briggate

Thank you for your lovely Review 😁 - Ellie

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