Booked with Chloe. She got us a few holidays for us to look at. Once we had picked the one that suited us best everything was explained and a secure payment link sent we quickly received and email wit... See more
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See what reviewers are saying
I wouldn't book with anyone else only through hays , kerry is always the one i would deal with but if kerry is unavailable the rest of the girls are absolutely amazing.They always find the best days a... See more
Lorraine @ hays travel Lisburn was so patien, polite and answered all questions fully. Give me holiday options that suited my family needs
I was seen to right away by a lovely girl called Lucy as I knew where we wanted to book the same place and hotel as this year it was all done in good time no rush she went through every detail to mak... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4 Bow Street, BT28 1BN, Lisburn, United Kingdom
- 02892290227
4.9
Excellent
1k reviews
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Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Lorraine was absolutely amazing got us…
Lorraine was absolutely amazing got us everything we wanted cant thank her enough 1st class service
4 March 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
More than helpful....
Staff were very helpful and willing to spend time looking at holiday option's, no pressure to book the first option , will be back to Hays when booking again....
25 February 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
The person I seen was v helpful and…
The person I seen was v helpful and sorted out my holiday in no time
4 March 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Lucy in Lisburn was very helpful and…
Lucy in Lisburn was very helpful and got us a great deal. She was very informative and showed everything on the computer. My friend and I both have walking difficulties and round the hotel and town is flat. Nothing was to much trouble. Excellent 👌
24 February 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
The agent was amazing helping me get…
The agent was amazing helping me get exactly what was required
27 February 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Best travel shop around
Would not use anyone else hays lisburn best shop by a mighty mile nothing is too much for them girls
1 March 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Listening to learn
Listening to what I wanted asking sensible questions and fulfilling my holiday requests professionally. Totally satisfied holiday booked
21 February 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Kerry was so helpful and efficient…
Kerry was so helpful and efficient nothing was a problem ,we book most of our holidays with her.
26 February 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Lucy was fantastic
Lucy was fantastic. Professional, friendly and helpful. Woukd definitely contact her again for any more holidays!
22 February 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
The girl was very pleasant and helpful…
The girl was very pleasant and helpful answered any questions I had she was so nice 😊
21 February 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Helpful and take their time with you…
Helpful and take their time with you while planning your holiday
20 February 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Excellent support for a first time cruiser!
From my first enquiry to now the girls have been very helpful, I had alot of questions and they answered no problem, they made the whole booking process very easy and I'd definitely recommend them 😀
18 February 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Always so helpful the girls in lisburn.
17 February 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
First class experience
Hays travel is always my first go to when looking a holiday in particular (Lisburn branch) as they are professional and most helpful always a pleasant experience 😊
11 February 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Great experience
Lucy was lovely, nothing was a problem. Went out of her way to make sure I was happy with the hotel and the area. Would highly recommend Hays travel. Thank you Lucy 😊
18 February 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Excellent Customer Experience!
Kerry was our point of contact for our booking for Mexico. Kerry was amazing from explaining the different options in our hotel, and listening to what we wanted from our holiday. I changed the dates a few times, but this wasn’t a hassle at all. Excellent customer service. We haven’t used a travel agent in a few years, it’s definitely took the pressure off. I would recommend your Lisburn store in a heart beat.
17 February 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Try to book all my holidays in Hays…
Try to book all my holidays in Hays travel all staff are knowledgeable and friendly and very helpful. This time is was Chloe who looked after us and she was great. Now looking forward to our holiday
14 February 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
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