Booked with Chloe. She got us a few holidays for us to look at. Once we had picked the one that suited us best everything was explained and a secure payment link sent we quickly received and email wit... See more
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I wouldn't book with anyone else only through hays , kerry is always the one i would deal with but if kerry is unavailable the rest of the girls are absolutely amazing.They always find the best days a... See more
Lorraine @ hays travel Lisburn was so patien, polite and answered all questions fully. Give me holiday options that suited my family needs
I was seen to right away by a lovely girl called Lucy as I knew where we wanted to book the same place and hotel as this year it was all done in good time no rush she went through every detail to mak... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4 Bow Street, BT28 1BN, Lisburn, United Kingdom
- 02892290227
4.9
Excellent
1k reviews
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The staff are very patient and helpful.
19 March 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Excellent service
Excellent service, friendly efficient staff would recommend to anyone looking to book a holiday
26 March 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
The girls are very welcoming make you…
The girls are very welcoming make you feel at ease and listen to the type of holiday you are looking for.
Helpful and professional.
22 March 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
The lady that helped me was vary…
The lady that helped me was vary helpful she was very pleasant to talk to and tried everything to try and get the best holiday for thank you very much hays travel *****
23 March 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Highly recommend Hays Travel …
We had a great experience today in Hays Travel, Lisburn. Lucy was exceptional, very professional with a wealth of knowledge. Took time and covered every detail for us. Would highly recommend Hays Travel for a stress free experience.
22 March 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
We were satisfied with our booking and…
We were satisfied with our booking and Chloe explains well.
22 March 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
My go to travel agent
My go to travel agent. Great staff who listen, are super efficient. Thank you
17 March 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Booking my holiday as made easyhad…
Booking my holiday was made easy had great advice about where to stay. I booked it with Rachael she was very helpful and knowledgeable and got me exactly what I was looking.
17 March 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Travel experts!
We always use Hays Travel to book our holidays. The staff are all very friendly. We booked with Kerry who was very knowledgeable and helpful in finding us just what we wanted. Thanks Kerry. We will continue to book all our holidays with Hays.
15 March 2026
Reply from Hays Travel - Lisburn
Thank you Joanne for your feed back . Pleasure to assist you with your holiday plans. kerry :)
Rachel was absolutely fantastic
Rachel was absolutely fantastic. She really went out of her way to find us the holiday that suited us best and at the best price. She really took her time with us & didn't rush us into any decision. We really enjoy booking our holidays in Hayes lisburn as all the staff are so genuinely friendly & helpful. As always we came away extremely happy having successfully booked another holiday with Hayes. Thank you Rachel.
14 March 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
The staff in all hays travel are very…
The staff in all hays travel are very helpful and friendly go above and beyond to help you find the perfect holiday
7 March 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Very Helpful
Chloe was great. Very informative, helpful and patient while I decided on exactly we wanted.
13 March 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Organising a group trip!
I contact Kerry every year for help to arrange a group trip. She is amazing at what she does, she makes a potentially stressful situation (catering to the whims of 10 travellers) very smooth.
Would recommend Hays in a heartbeat.
5 March 2026
Reply from Hays Travel - Lisburn
Thank you Gail for your kind feed back. Happy to assist each year with your group. Kerry :)
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us.
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