I wouldn't book with anyone else only through hays , kerry is always the one i would deal with but if kerry is unavailable the rest of the girls are absolutely amazing.They always find the best days a... See more
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Lorraine @ hays travel Lisburn was so patien, polite and answered all questions fully. Give me holiday options that suited my family needs
Booking our holiday in Hays travel was quick and very straightforward. The assistant compared prices and advised which was the best. We also got an extra £100 discount.
I was seen to right away by a lovely girl called Lucy as I knew where we wanted to book the same place and hotel as this year it was all done in good time no rush she went through every detail to mak... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4 Bow Street, BT28 1BN, Lisburn, United Kingdom
- 02892290227
4.9
Excellent
1k reviews
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Reply from Hays Travel - Lisburn
Thank you for taking the time to complete this review. We look forward to helping you with all your holiday needs.
Holiday for 2027 sorted
Super helpful friendly staff willing to do the legwork to find the best deals 👍
5 August 2026
Reply from Hays Travel - Lisburn
Thank you for taking the time to complete this review. We look forward to helping you with all your holiday needs.
Exactly what we wanted
We were able to find exactly what we were looking for, quickly - and an even better hotel than expected. Rachael Russell was professional, friendly, competent and put us both at ease.
9 August 2026
Reply from Hays Travel - Lisburn
Thank you for taking the time to complete this review. We look forward to helping you with all your holiday needs.
Very friendly and didn't try to push…
Very friendly and didn't try to push anything onto you
5 August 2026
Reply from Hays Travel - Lisburn
Thank you for taking the time to complete this review. We look forward to helping you with all your holiday needs.
Simply the best
Booking was made very easy with Joanna who guided me through the type of holiday I was looking for
8 August 2026
Reply from Hays Travel - Lisburn
Thank you for taking the time to complete this review. We look forward to helping you with all your holiday needs.
Hays go over and above trying to find…
Hays go over and above trying to find the perfect deal
9 August 2026
Reply from Hays Travel - Lisburn
Thank you for taking the time to complete this review. We look forward to helping you with all your holiday needs.
I was seen to right away by a lovely…
I was seen to right away by a lovely girl called Lucy as I knew where we wanted to book the same place and hotel as this year it was all done in good time no rush she went through every detail to make sure I was happy with everything
Hayes is the best for service all the staff are so friendly we woulfn't go anywhere else
10 August 2026
Reply from Hays Travel - Lisburn
Thank you for taking the time to complete this review. We look forward to helping you with all your holiday needs.
Sian was great at finding us our perfect cruise…
Sian was so helpful in explaining each cruise to us. She really listened to what we wanted and found us the perfect cruise at a great price.
7 August 2026
Reply from Hays Travel - Lisburn
Thank you for taking the time to complete this review. We look forward to helping you with all your holiday needs.
Rachael was very helpful showed me lots…
Rachael was very helpful showed me lots of different options and was very patient explaining everything to me even the locations of the hotels until we found the exact one I was looking for!
6 August 2026
Reply from Hays Travel - Lisburn
Thank you for taking the time to complete this review. We look forward to helping you with all your holiday needs.
Spoke with the extremely helpful…
Spoke with the extremely helpful Joanna. She sorted out my requirements effectively, and quickly.
I feel in very safe hands with her. Will definitely use Hays Travel again
5 August 2026
Reply from Hays Travel - Lisburn
Thank you for taking the time to complete this review. We look forward to helping you with all your holiday needs.
They were very good at explaining the…
They were very good at explaining the different options we had when booking our trip and very helpful with any questions we had to ask nothing was a hassle
28 July 2026
Reply from Hays Travel - Lisburn
Thank you for taking the time to complete this review. We look forward to helping you with all your holiday needs.
Holiday
As always, very busy but that doesn't stop all staff acknowledging you,Sian Mcfarland dealt with our booking professional knowledgeable of our booking, can't fault the staff at all,be proud of them all.
2 August 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! Thanks for taking time to complete this review. We look forward to helping you with all your holiday needs.
Staff are very helpful and went the…
Staff are very helpful and went the extra mile to make sure we got what we wanted
1 August 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! Thanks for taking time to complete this review. We look forward to helping you with all your holiday needs.
Reply from Hays Travel - Lisburn
We appreciate your kind words! Thanks for taking time to complete this review. We look forward to helping you with all your holiday needs.
Greta company I use all the time for…
Greta company I use all the time for holidays and have never been disappointed
23 July 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! Thanks for taking time to complete this review. We look forward to helping you with all your holiday needs.
Staff are very helpful and so polite
Staff are very helpful and so polite, they respond quickly to any queries I may have
18 July 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! Thanks for taking time to complete this review. We look forward to helping you with all your holiday needs.
Kerry is so knowledgeable and always…
Kerry is so knowledgeable and always goes over and above to help
30 July 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
I was very happy
I was very happy, but the lady who served me didn’t seem to understand what I needed at first
18 July 2026
Reply from Hays Travel - Lisburn
Hi Kate, Im sorry to see that you felt this way at time of enquiry. But glad you are happy and hope that you look forward to your trip. Many Thanks Hays Lisburn
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Always a pleasure to deal with Rachael
28 July 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
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