I wouldn't book with anyone else only through hays , kerry is always the one i would deal with but if kerry is unavailable the rest of the girls are absolutely amazing.They always find the best days a... See more
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Lorraine @ hays travel Lisburn was so patien, polite and answered all questions fully. Give me holiday options that suited my family needs
Booking our holiday in Hays travel was quick and very straightforward. The assistant compared prices and advised which was the best. We also got an extra £100 discount.
I was seen to right away by a lovely girl called Lucy as I knew where we wanted to book the same place and hotel as this year it was all done in good time no rush she went through every detail to mak... See more
Company replied
Company details
- #20 of 206 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #7 of 53 best companies in Cruise Travel Agency
- #3 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4 Bow Street, BT28 1BN, Lisburn, United Kingdom
- 02892290227
4.9
Excellent
1k reviews
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Friendly Helpful and understanding Staff
19 July 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Always brilliant service by girls in…
Always brilliant service by girls in store big thanks again to Joanne Armstrong Lisburn store
26 July 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
City break
Top-class service from Chloe and Lucy!
Had a brilliant experience booking my holiday over the phone with Hays Travel Lisburn. Chloe was wonderful when I first called to book, and Lucy was equally brilliant with follow-up help. They are both so knowledgeable, and nothing was ever too much trouble. They made the whole process effortless. Thanks 😊
19 July 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Very professional and friendly
Very friendly staff, professional and very informative. Would highly recommend 🤗
15 July 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Amazing customer service from Kerry as always
22 July 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
The girl was very good at her job very…
The girl was very good at her job very friendly which made our experience enjoyable and fun!
22 July 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Booking for a party
Joanna was very helpful and listened to what I felt our party was needing and tried to find something that suited everyone. Thank you Joanna. I have now joined the app and sent payment through the link all very smoothly.
20 July 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
very knowledgeable team
It’s always easy dealing with Hays Trays in Lisburn, all the girls are very clued in to what’s on offer.
11 July 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Very helpful an took alot time to find…
Very helpful an took alot time to find us what we wanted very courteous
16 July 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Sian was very helpful
Sian was very helpful. She provided the information I needed very quickly and had us booked on our holiday with ease. Thank you Sian.
15 July 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Really great help especially when not…
Really great help especially when not knowing areas and hotels Rachel was amazing in advising me
7 July 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Friendly and helpful staff we have used…
Friendly and helpful staff we have used the Lisburn branch a few times and not had any problems
12 July 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Sian made it easy for us to book
Sian made it easy for us to book, listened to what we needed from our holiday and gave us options- patience of a saint!
11 July 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Really easy to get a trip booked
Really easy to get a trip booked, ladies were really helpful
9 July 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Holiday booked …
Thanks once again for booking our holiday for us,Nothing ever a problem and always helpful and lovely to deal with thank you.
7 July 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
Another great holiday booked great…
Another great holiday booked great value for money all staff friendly had a great experience thanks again
8 July 2026
Reply from Hays Travel - Lisburn
We appreciate your kind words! We're so glad that our agent was helpful and considered all your options when booking with us
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