Hays Travel - Livingston Reviews 

Susanne as always, very professional and goes above and beyond in the search for the perfect holiday.

Very helpful and friendly service 😊

Hays Travel in Livingston is fantastic, nothing is too much trouble and I have amended my booking a few times. Megan books most of our holidays and what a lovely girl she is. A real asset to Hays in Livingston. All the staff are hardworking, professional and have excellent listening skills. We wouldn’t go anywhere else.

First time Iv used you and will use again. Ladies name was Karen, she was very helpful and patiant with me.
Spent ages looking for just wanted.

Was dealt with politely and efficiently

5 star always nothing is to much for the staff the are very happy to help you greet you with a smile I have used hays travel for years and will continue to use them

Susanne always helps with all my holiday requirements.

Great friendly service, very responsive to queries and recommendations

We always experience very helpful staff in Hays Livingston. We travel there especially even though we have many travel agents nearer to our home. Thank you Megan for your friendly smile and helpful assistance. You take time to listen to the customers needs and we never feel rushed. We leave the shop in holiday mode!

Suzanne could not have been more helpful.She was so enthusiastic and at the same time appreciated that I'd had a stroke recently, so went through everything in detail, including assisting me with the Insurance lady on the phone. She put both of us at ease even to downloading paperwork so we could check everything carefully. She is an asset to your company.

Very professional, knowledgeable and helpful easy to communicate what was required and got holiday that we wanted.

Suzanne was excellent. We got exactly what I was looking for. Would not go past Hays for cruises.

I always use hays as you get good customer care and service the staff are very helpful in finding the right holiday for you and the family.

For the last few years I have always booked my foreign holidays through Hays Travel. I find the staff very friendly and helpful.Also knowledgeable about places I would like to try. They make the booking experience easy. I prefer to go through them than book online myself.Nothing is too much trouble from printing out boarding passes and getting a good deal on our euros.So cheers to the Livingston branch,Thankyou from a very happy customer

Everything was arranged as we wanted and all the extras( flights, transfers etc ) were included as we wanted. We were always asked our opinion on each part of the holiday

The lady who took our booking was very polite, friendly, helpful and knowledgeable. She made sure we were happy and understood every stage of the booking. She took time to make sure everything had been seen too eg hotel room, leg room on plane, meals etc. We have no complaints about the staff, service and booking process.

Young lady was helpful took time and got me what I required

thank you Pamela for all your assistance on booking our holiday