Always get great service from the Livingston team. My wife and I were looking for a short break in January 2027. Wanted warm weather so went with the personal recommendation from Susanne in the store.... See more
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Having looked online for a holiday, we, my wife and I found one that fitted well with our dates, so I went into Hays Travel in Livingston, sat down with Megan told what we would like and she did that... See more
Company replied
Hays Travel in Livingston is fantastic, nothing is too much trouble and I have amended my booking a few times. Megan books most of our holidays and what a lovely girl she is. A real asset to Hays in L... See more
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We always experience very helpful staff in Hays Livingston. We travel there especially even though we have many travel agents nearer to our home. Thank you Megan for your friendly smile and helpful as... See more
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Company details
- #21 of 208 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
81 Almondvale south, EH54 6HR, Livingston, United Kingdom
- 01506667133
4.9
Excellent
1k reviews
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Excellent service
Suzanne at Hays Livingston is exceptionally good at her job. Been going to her for a long time and she always does her very best for us. Always very kind to us and makes us laugh
25 February 2026
Reply from Hays Travel - Livingston
Thanks very much for taking the time to leave some lovely feedback about Susanne in our Livingston branch.
She will be delighted to read your feedback.
Thanks for booking with Hays Travel Livingston . Have a great holiday when you go!
no problems staff helpful
no problems staff helpful, helped with all questions,
given good options,
17 February 2026
Reply from Hays Travel - Livingston
Thanks for your 5* review and taking the time to leave us some feedback.
We are happy to hear that our team was helpful and able to help you get your holiday booked.
Thanks again for booking with us.
Hays Travel Livingston
Reply from Hays Travel - Livingston
Thank you for your review. I hope you and the kids have a great time in Tenerife.
Booked over the phone couldn't have…
Booked over the phone couldn't have been any easier.
Dealt with Suzanne as we usually do she couldn't have been any more helpful and nicer as she usually is .
11 February 2026
Reply from Hays Travel - Livingston
We're happy to hear that booking was easy and that Susanne was able to help book you another holiday . We appreciate you taking the time to share your positive experience.
Thanks for booking with Hays Travel Livingston. Have a great holiday!
Hays Travel Livingston
Reply from Hays Travel - Livingston
Thanks for leaving us a 5* review , we really apprecaite your feedback.
It's great to hear you find our staff friendy and helpful!
Have a great holiday when you go.
Hays Travel Livingston
Reply from Hays Travel - Livingston
Thank you for your review. Hope you and your daughter have a great time in Berlin.
best travel company out there the staff…
best travel company out there the staff are the best
18 February 2026
Reply from Hays Travel - Livingston
We are so happy to hear that you think our staff are the best. We appreciate your support and positive feedback very much!
Thanks for booking with us!
Livingston, Hays Travel
Reply from Hays Travel - Livingston
Thank you for your lovely review! Have a great holiday when it comes!
Cerys - Hays Travel Livingston
excellent clear and friendly service
excellent clear and friendly service - answered all the questions and even got a cup of tea :?
15 February 2026
Reply from Hays Travel - Livingston
Thank you for your lovely review. I hope you have a great time on your cruise.
We had a fantastic experience working…
We had a fantastic experience working with Hazel while planning our trip. She was incredibly knowledgeable and took the time to answer all our questions with patience and care. Nothing ever felt rushed. she made sure we understood our options and felt confident in our choices.
Her welcoming attitude made the whole process enjoyable and stress-free, and it was clear she genuinely wanted the best outcome for us. I wouldn’t hesitate to recommend Hazel to anyone looking for friendly, professional travel advice. Thank you for making everything so easy!
15 February 2026
Reply from Hays Travel - Livingston
Thank you Helen for your lovely review I was glad that we got you and your mum what you where looking for. And I hope you have a great time in Portugal.
Hazel
always met with smiling faces
always met with smiling faces. Staff do their best to meet your needs.
13 February 2026
Reply from Hays Travel - Livingston
Thank you for taking the time to leave such a lovely review :) It was my pleasure to book your holiday! I hope you both have a fantastic time.
Fiona
Hays Travel, Livingston
Reply from Hays Travel - Livingston
Thank you for such a lovely review! It was a pleasure to meet you both and get your next holiday booked :)
Fiona
Hays Travel, Livingston
Jessica was very helpful
Had a Jet2 holiday in mind and Jessica was very helpful in securing it for us at a very good price
12 February 2026
Reply from Hays Travel - Livingston
Thank you so much for a lovely review, it's very appreciated. I'm glad to have been able to help.
Hope you have a fabulous time when it comes!
Jessica
Hays Travel, Livingston
A last minute holiday and was helped by…
A last minute holiday and was helped by the lovely Jade who is a credit to Hays Travel. She was friendly and professional and matched the fantastic price to enable us to enjoy one of our favourite hotel in Benalmadena.
Thank you so much.
11 February 2026
Reply from Hays Travel - Livingston
Good afternoon Pamela, thank you so much for leaving this 5 star review and for booking with us again. Its always a pleasure having you in store! I hope you and Stephen have a fab time on your holiday. - Jade :)
Our prefered agents
Even though i have hays travel in my own town ,I have been using the Livingston branch for about 3yrs now .the staff are amazing .Im sure the local branch is just as good though but we have built a good relationship with the Livingston staff and wouldn't go anywhere else
3 February 2026
Reply from Hays Travel - Livingston
Thank you so much for such a lovely review :) It's really our pleasure to book your holidays and we're so glad we're your first choice! We hope you have a fabulous time when it comes.
Fiona
Hays Travel, Livingston
Reply from Hays Travel - Livingston
Thanks for taking the time to leave us some feedback and a 5* review.
It's great to hear we were able to help you get you get booked up.
Have a great time when you go.
Thanks for booking with Hays Livingston
Just returned from Gran Canaria
Just returned from Gran Canaria. Megan used her expertise knowledge, asking relevant questions to us about our desires, and once again she chose a top class hotel, Gloria Palace in a fantastic location,San Agustin. We have had holidays booked from London, Canada, Gran Canaria and more. Hays, Livingston, offer fantastic service and care to get you a holiday destination that will delight.
2 February 2026
Unprompted review
Reply from Hays Travel - Livingston
Thank you so much for taking the time to leave such a lovely review :)
We always do our best to find your perfect trip. We're grateful you've always been delighted with our service. Thanks again
Megan
Hays Travel, Livingston
Dream Holiday
Just popped in to Hays travel in Livingston for a wee chat about a holiday to Canada and luckily I got Susanne who was absolutely fantastic. After a bit of discussion over a couple of weeks we have now booked our dream holiday to Canada and can’t thank Susanne enough for all her efforts.
31 January 2026
Reply from Hays Travel - Livingston
Thanks for taking the time to leave us some feedback.
We're happy to hear that you had such a fantastic experience while planning your dream holiday to Canada.
Susanne will be delighted to read your comments.
Thanks for booking with our Livingston store , have a great holiday when you go.
Hays Travel Livingston
The experience was great because of the…
The experience was great because of the help and advice that we received from Susanne at the Livingston Branch.
1 February 2026
Reply from Hays Travel - Livingston
We're so glad that you had such a positive experience. It's great to hear that the advice you received from Susanne was so helpful to you. Thanks for your feedback and thanks for booking with Hays Travel.
Hays Travel Livingston
I book with hays all the time i have…
I book with hays all the time i have always had a good experience the staff are very nice and helpfull and spend plenty time with you
31 January 2026
Reply from Hays Travel - Livingston
Thanks for taking the time to leave us from feedback to hear that you consistently have a good experience with us. It's great to know our staff are helpful and spend the time needed with you.
Thanks for booking with us again.
Have a great time when you go.
Hays Travel Livingston
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