Hays Travel - Lowestoft Reviews 

Always lovely people in Hays Lowestoft. Ready to help with what ever you need. May be a question or booking a holiday. Great team there. Thanks

The holiday advisor was very knowledgeable about most of the hotels and helped us alot to pick the right hotel for us and what we wanted from the holiday for the right price, also she didn't rush us.
Overall the holiday advisor was a really nice lady .

Everyone at Hays Lowestoft is really friendly, and knowledgeable. Makes booking holidays very easy.

Warmly welcomedinto the branch, our booking was dealt with efficiently by Michelle who is always helpful. It is always a pleasure to visit Hays Travel in Lowestoft.

When we came into your office we already knew where we wanted to go so Lauren was able to book it straight away so it was quick to do.

Great customer service as usual in Lowestoft. Staff knowledge is amazing. Always a good deal to be found in Hayes

Very helpful and knowledgeable, spent a lot of time with us, guiding us through the procedure.

Great service and very helpful. Its reassuring to talk to people that know the destinations and are there to support you throughout your holiday. This definitely beats 'online' booking and I would recommend it. You may even find out about some discounts which you may have missed by booking online. I have my holiday booked and will definitely be returning to Hays for future holidays.

I first called in to your Great Yarmouth branch and saw a trainee. I travel a lot and had researched what I wanted to do but just wanted advice on a couple of things and assistance getting the best flights, price etc. Sadly your trainee had no idea how to help me. I kindly suggested we got a second opinion from another member of staff and said I didn't mind waiting as they were all busy, but this didn't happen so I left disappointed and frustrated. I am not blaming the trainee as we all need to start somewhere, but I don't think she should have been unsupported. I would give this branch no stars.

I then went to your Lowestoft branch - further for me to go, but I really wanted to get my holiday booked. Here I saw Michelle who was brilliant, hence the five stars. She was friendly, knowledgeable and efficient. I left with my holiday booked and every intention of returning to book with Michelle again in the future.

Claire was very very helpful, in sorting out our boarding passes and our luggage label's. She was also helpful in sorting out our next holiday.

Great service. Nothing was too much trouble. Excellent

The lady who booked our family holiday was very helpful

Paula was very friendly and helpful throughout and her colleague also popped over to give us some extra tips on Disneyland to help make our booking all the more special. We would always recommend Hays and will most probably book with them again as we have done before.

We had a very good service we got what we came in for

Excellent as always.
Never go anywhere else.

Went into Hays Lowestoft with a vague idea of where we wanted to go for a 4 night break..After a very pleasant hour or so we agreed on a destination that was good for the time of the year we wanted and a great price. Lauren, as all the staff was so helpful and patient..

Rachel really went the extra mile to help us choose a holiday, my husband hasn’t had a holiday abroad for many years and was quite apprehensive about the booking procedure and choosing a suitable holiday as he has limitations, Rachel made it very easy for us.
Thank you Rachel.

The lady we see was very very helpful

Jack at the Lowestoft branch was fantastic, so helpful and friendly 😀

These ladies and gentlemen in the lowestoft branch always go the extra bit to find you the best holiday for your budget,michelle and Clare always know what we want,an excellent holiday branch shall always use them