If we could give more than 5 * we would! We saw Rachel this time but everyone in the Lowestoft shop is always helpful, friendly and professional. Rachel went above and beyond, looking for that spec... See more
Company replied
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If we could give more than 5 * we would! We saw Rachel this time but everyone in the Lowestoft shop is always helpful, friendly and professional. Rachel went above and beyond, looking for that spec... See more
Company replied
We knew roughly what we was looking for and Lauren at Lowestoft listened to our wants and came up with our perfect holiday. The booking process was nice and easy although should have contactless payme... See more
Company replied
Another great holiday booking experience with Hays. Jack who helped us book our 50th wedding anniversary special cruise and stay holiday put our minds at ease and assured us he'll be there every ste... See more
Company replied
Rachel was very patient, funny, informative and helpful. She checked lots of options for us and we managed to get a holiday we're super excited for. Thank you Rachel 😊
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
111 London Road, NR32 1LX, Lowestoft, United Kingdom
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Jack at the Lowestoft branch was fantastic, so helpful and friendly 😀

Reply from Hays Travel - Lowestoft
These ladies and gentlemen in the lowestoft branch always go the extra bit to find you the best holiday for your budget,michelle and Clare always know what we want,an excellent holiday branch shall always use them

Reply from Hays Travel - Lowestoft
Jack was lovely he listened to what I wanted and understood what I needed. He made the whole process so easy. He even did all the information about my wheelchair, I had to do that myself last time. I could not praise him enough. I would definitely recommend him.

Reply from Hays Travel - Lowestoft
Every holiday we book the wonderful staff at Hays Travel Lowestoft book it for us. We wouldn't book our holidays any other way. The staff take care of everything from start to finish. The staff at Hays Travel Lowestoft are the best.

Reply from Hays Travel - Lowestoft
Rachel was really helpful searching loads of dates, flights, hotels.

Reply from Hays Travel - Lowestoft
Rachel at Lowestoft was as usual, professional and very helpful when booking our holiday. She gave us a variety of choices with varying prices and locations, which enabled us to choose our next holiday. Thank you Rachel.

Reply from Hays Travel - Lowestoft
Paula couldn’t help enough , trying to find a flight to a very obscure destination in the USA , lots of calls and sitting on hold and eventually we managed to get a good deal and flight to our destination

Reply from Hays Travel - Lowestoft
Paula at Lowestoft was patient and couldn't have done more for us, planning our trip. She went above and beyond in our opinion, keeping us updated with progress.

Reply from Hays Travel - Lowestoft
Great staff at Hays Travel, Lowestoft. Rachel is so professional and friendly.

Reply from Hays Travel - Lowestoft
Always help us find the best holiday that suit our requirements.
All the staff are super friendly, polite and always happy to help.
Have recommended friends to Hays for their holiday request.
Cannot fault the service we received.

Reply from Hays Travel - Lowestoft

Reply from Hays Travel - Lowestoft
Michelle was so helpful and kind and was very helpful with every thing we needed to know great experience

Reply from Hays Travel - Lowestoft
Lauren at Hays Lowestoft was beyond all expectations, kind, considerate and caring. Took time to listen and ask questions about exactly what I wanted from a holiday. She gave various pricing options, hotel advice and travel from airports to transfers and what to expect in the area we will visit. 100% recommended with no reservations, will definitely use again! Very happy customer.

Reply from Hays Travel - Lowestoft
Can not fault our experience with Hays, the people who assisted us were brilliant

Reply from Hays Travel - Lowestoft
As always Hays on the ball. So helpful they go the extra mile with your booking, look into everything concerning your holiday before you actually book.
Always book with Hays Lowestoft.

Reply from Hays Travel - Lowestoft
rachael was very friendly and went out of her way to advise us on a hholiday and was very patient

Reply from Hays Travel - Lowestoft
We always use hays travel. The staff all know us and are so helpful.

Reply from Hays Travel - Lowestoft
Going to our local ranch in lowestoft, is like chatting with friends.
Service is great, emails answered almost immediately.
Always smiling!

Reply from Hays Travel - Lowestoft
Great service from start to finish ,as it is the same when we book with hay’s every year

Reply from Hays Travel - Lowestoft
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