quick and efficient service received to re book a holiday due to carrier/ airline moving airport they(airline) did not make it easy!Hays did .I recommend Hays and have booked a number of times peter... See more
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Poppy was very helpful and understanding as this is my first time abroad without my husband, with whom I I’ve travelled for over 40 years. I was very anxious about booking but was not rushed in to a... See more
Company replied
We received a warm greeting on arrival, nice friendly atmosphere amongst staff. Very nice lady remembered my wife going in to see one her colleagues earlier in the morning and was instantly up to spe... See more
Company replied
The whole experience was great ! The ladies in the shop were all very friendly . We called in Friday morning with our requirements . By Friday afternoon I had received a telephone call and an em... See more
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Company details
- #21 of 205 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 52 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
48 Mill Street, SK11 6LT, Macclesfield, United Kingdom
- 01625 839874
5.0
Excellent
885 reviews
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Hays Macclesfield is our go to travel…
Hays Macclesfield is our go to travel agent. The staff are amazing , friendly and knowledgeable. Nothing is too much trouble.
8 April 2026
Reply from Hays Travel - Macclesfield
Thank you so much for booking with us again, I have not seen you both in ages so it was lovely to hear from you again, Thanks again and see you soon Claire :)
Absolutely brilliant
Absolutely brilliant. Claire was fantastic, found us the perfect holiday for a bargain price. I would absolutely recommend Hays travel to everyone.
7 April 2026
Reply from Hays Travel - Macclesfield
Thank you so so much for such a lovely review and for booking with me in store, It was absolutely lovely to meet you both and sort out your holiday for you, See you soon Claire :)
I gave the young lady a brief
I gave the young lady a brief, she came up with three alternatives all of which were good. Efficient and very pleasant could not ask for more
25 March 2026
Reply from Hays Travel - Macclesfield
Thank you so much for taking the time to leave such a lovely 5* review and for booking with me, See you soon Fran 😎
Reply from Hays Travel - Macclesfield
Thank you for booking with us and for taking the time to leave a review on your experience, Thanks Fran 😎
Reply from Hays Travel - Macclesfield
Thanks so much for always booking with us in store and for leaving a 5* review, See you soon Claire 😎
I had the same friendly and efficient…
I had the same friendly and efficient service as ever. Emily always there with a smile and good advise. She sorted me a better deal than I expected. Can't recommend the team highly enough.
22 March 2026
Reply from Hays Travel - Macclesfield
Thank you so much for leaving such a lovely 5* review and for booking with us again, See you soon Emily 😎
Abbie and the team were fantastic as…
Abbie and the team were fantastic as ever. Great knowledge and really friendly service. I wouldn't book anywhere else.
29 March 2026
Reply from Hays Travel - Macclesfield
Thank you so much for booking with us again and for taking the time to leave us such a lovely 5* review, See you soon Abbie 😎
I was very pleased with the service I…
I was very pleased with the service I got from Poppy,
she was very helpful, courteous and explained everything.
17 March 2026
Reply from Hays Travel - Macclesfield
Thank you for choosing us to book your trip! And for leaving a lovely review :-) Poppy
excellent servives off ruby once again
22 March 2026
Reply from Hays Travel - Macclesfield
Thank you Wendy for the lovely review, and booking with us again, Ruby
No stress , a good experience.
As normal very efficient, and no fuss all sorted out , always helpful and explained everything I needed to know.
19 March 2026
Reply from Hays Travel - Macclesfield
Thank you Maxine for booking with us again and for taking the time to leave us a 5* review, It is always lovely to see you in store, See you soon Emily :)
Friendly helpful staff.
17 March 2026
Reply from Hays Travel - Macclesfield
Thank you Peter for booking with us again and for taking the time to leave a 5* review, See you soon Abbie :)
Reply from Hays Travel - Macclesfield
Thank you for your lovely 5* review and for booking with us in store, See you soon Emily 😎
Excellent service
Excellent service. Claire went above and beyond to change a group booking for us. I will always book with Hays Travel Macclesfield. Can’t praise them highly enough. Thank you
5 March 2026
Reply from Hays Travel - Macclesfield
Thank you :-) It's a pleasure to book your trips, Claire😎
Abbie customer service.
Very good Customer service again with Abbie ,always efficiant and friendly
3 March 2026
Reply from Hays Travel - Macclesfield
Thank you so much for leaving me such a lovely 5* review, See you soon Abbie 😎
All the staff make you feel at home as…
All the staff make you feel at home as soon as you open the door of the shop.
Excellent care today while booking.
Feed back from my last holiday had been quickly passed on to Jet 2 and a reply to it was given to me by another member of staff.
Overall fantastic visit again .
28 February 2026
Reply from Hays Travel - Macclesfield
Thank you Ann, its always a pleasure to see you both in store. Thank you for trusting us to book your trips! Emily :-)
As soon I walked through the door
As soon I walked through the door, All the staff were very welcoming, all with smiles on their faces,ABBEY who dealt with me was excellent and listened to all my needs and explained everything in detail,no complaints from me whatsoever.
22 February 2026
Reply from Hays Travel - Macclesfield
Thank you for taking the time to leave such a lovely review, it really does mean a lot to us :-)
Reply from Hays Travel - Macclesfield
Thank you so much for taking the time to leave us a 5* review and for booking with us in store, See you soon Emily & Claire 😎
Lovely team in this office
Lovely team in this office, so helpful and knowledgeable! Efficient friendly service.
22 February 2026
Reply from Hays Travel - Macclesfield
Thank you so much for your lovely 5* review and for your continued loyalty to Hays Macclesfield, See you soon Claire & Team 😎
Excellent from beginning to the end.
Excellent from beginning to the end.
Very helpful as usual and knowledgeable of the resort, flights, et cetera.
21 February 2026
Reply from Hays Travel - Macclesfield
Thank you so much for taking the time to leave me a 5* review and for booking with us again, See you soon Claire 😎
Reply from Hays Travel - Macclesfield
Thank you for the lovely review and choosing to book your trip with us :-) Emily
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