A fantastic, personal service. Laura went above and beyond to sort out our holiday. She ensured every detail was covered. We can't thank her enough.
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See what reviewers are saying
Michael is a star.He explains everything everything and gives advice and guidance throughout the booking process.We have been dealing with Hays for many years and wouldn't go anywhere else and would h... See more
Company replied
Maghull Branch - Amelia was brilliant in helping select the right holiday for us - professional with no pressure. Thank you
Company replied
Michael is a great asset to your business he will try very hard to get you exactly the holiday deal that suits you best. Also he likes feed back and any information about the holiday that he mentally... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 52 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
5 Central Square, L31 0AE, Maghull, United Kingdom
- 01515 202090
4.9
Excellent
942 reviews
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Great service
Jessica helped us choose the right holiday for us . Booked everything from hotel , insurance, car parking & lounge. Always booked here .
10 May 2026
Reply from Hays Travel - Maghull
Good afternoon Anthony! Thank you for your kind words I am happy Jess was able to get everything sorted for you! If you have any questions please dont hesitate to ask!
Kind regards
Amelia
Staff and service is amazing
Staff are amazing and so patient. They give 100% to make sure you get the best holiday at the best price.
Nothing is too much trouble service is outstanding
7 May 2026
Reply from Hays Travel - Maghull
Good Morning Elaine, thank you so much for your lovely review. It is much appreciated and we are so glad Emma could get your holiday booked. Kind regards, Rachel
Hays travel staff are so helpful,very…must v
Hays travel staff are so helpful,very and knowledgeable,nothing was too much trouble.
7 May 2026
Reply from Hays Travel - Maghull
Good Afternoon Mrs Keenan, thank you so much for your lovely review :) It is much appreciated and I am so glad I could get your holiday booked. Kind regards, Rachel
Reply from Hays Travel - Maghull
Good Morning Graham, thank you so much for your lovely review. It is much appreciated and I am so glad Amelia could get your holiday booked. Kind regards, Rachel
Jessica helped us sort out our flights…
Jessica helped us sort out our flights and was lovely. Will definitely be going back again. Fantastic customer service!
2 May 2026
Reply from Hays Travel - Maghull
Good Afternoon Sharon and Howard, thank you so much for your lovely review. We appreciate it so much and so glad Jess could get your holiday booked. Kind regards, Rachel
Advisor experience
The advisor we spoke with discussed all the details of the hotel and flights
diligently and explained all the options for our travel. She dealt with all of our questions and ensured that we were satisfied with all of the arrangements.
30 April 2026
Reply from Hays Travel - Maghull
Hi Mr Grady,
We're so glad to hear that our advisor provided you with comprehensive details regarding your travel plans. It's great to know that we ensured your satisfaction by addressing all your questions and needs.
Kind Regards
Hays Travel Maghull
Reply from Hays Travel - Maghull
Good Afternoon Lesley, thank you so much for your lovely review. it is much appreciated and we are so glad Emma could get your holiday booked. Kind regards, Rachel
Reply from Hays Travel - Maghull
Hi,
Thank you for your lovely comments
Regards
Emma
Helpful and pleasant
Michael from maghull branch was very polite and helpful, even when I changed booking
19 April 2026
Reply from Hays Travel - Maghull
Good Afternoon Marjie, thank you so much for your lovely review. It is much appreciated and we are so glad Mike could get your holiday booked. Kind regards, Rachel
Maghull branch couldn't fault the…
Maghull branch couldn't fault the service
Laura was brilliant she explained everything to me and found me the best deal that I was looking for
All the staff are so helpful and lovely
I will be paying more visits to branch for future holidays
18 April 2026
Reply from Hays Travel - Maghull
Good Afternoon Miss Murphy, thank you so much for your lovely review. It is much appreciated and we are so glad Laura could get your holiday booked. Kind regards, Rachel
Good and helpful service
10 April 2026
Reply from Hays Travel - Maghull
Good Afternoon Susan, thank you so much for your lovely review. It is much appreciated and we are so glad Emma could get your holiday booked. Kind regards, Rachel
Reply from Hays Travel - Maghull
Good Afternoon Mr Rutherford, thank you so much for your lovely review. It is much appreciated and we are so glad Mike could get your holiday booked. Kind regards, Rachel
Thank you
Amelia was very friendly, courteous and arranged our holiday with efficiency as well as providing a personal touch.
15 April 2026
Reply from Hays Travel - Maghull
Good Afternoon Elizabeth, thank you so much for your lovely review. It is much appreciated and we are so glad Amelia could get your holiday booked. Kind regards, Rachel
Amelia was so good finding us the…
Amelia was so good finding us the holiday we wanted.She so helpful and patient with me so much better and less stressful going to hays travel to have everything done for you thank you
15 April 2026
Reply from Hays Travel - Maghull
Good Afternoon Graham, thank you so much for your lovely review. It is much appreciated and we are so glad Amelia could get your holiday booked. Kind regards, Rachel
The assistants were very helpful
The assistants were very helpful, patient explaining different places and distances to cafes, restaurants.
10 April 2026
Reply from Hays Travel - Maghull
Good Morning Mrs Buck, thank you so much for your lovely review. It is much appreciated and we are so glad Emma could get your holiday booked. Kind regards, Rachel
The lady Rachel was excellent and…
The lady Rachel was excellent and really took her time helping us and showing us different hotels.
9 April 2026
Reply from Hays Travel - Maghull
Good Afternoon Carol, thank you so much for your lovely review. It was a pleasure to get your holiday booked :) I am so glad I could help. Kind regards, Rachel
Definitely 5 stars
Definitely 5 stars. Excellent service in Maghull Branch staff always friendly polite and welcoming. Booked several holidays at this branch which I may add is spotless and well stocked with brochures. All staff are very knowledgeable listen take their time and are very patient. Printed out all documents needed for holiday. After sales care excellent too ring up when you need to pop in for boarding passes tickets etc making your hols as stress free as possible also handy for currency with competitive rates I would highly recommend this branch nothing is too much trouble.
8 April 2026
Reply from Hays Travel - Maghull
Good Afternoon Mrs Doran, we can't thank you enough for this lovely review :) It is much appreciated and we are so glad you could get your holiday booked in branch. Kind regards, Rachel
It was very good Emma wonderful
1 April 2026
Reply from Hays Travel - Maghull
Good Morning Mrs Marshall, thank you so much for your lovely review. It is much appreciated and we re so glad Emma could get your holiday booked. Kind regards, Rachel
Booked with ease
The lady who dealt with my enquiry was lovely and so very helpful.
All the staff in the shop gave me advice and were lovely.
Nice experience
31 March 2026
Reply from Hays Travel - Maghull
Hi Clare,
We're so glad to hear that the team was helpful and lovely during your enquiry. It's great you had a nice experience, and we appreciate your feedback!
Regards
Emma
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