Michael is a star.He explains everything everything and gives advice and guidance throughout the booking process.We have been dealing with Hays for many years and wouldn't go anywhere else and would h... See more
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Michael is a great asset to your business he will try very hard to get you exactly the holiday deal that suits you best. Also he likes feed back and any information about the holiday that he mentally... See more
Company replied
always have a great experience at hays travel maghull they are always friendly and make you feel welcome nothing is too much trouble for them
Company replied
We always use hays travel maghull the girls are always helpful and friendly and you never feel rushed while deciding dates accommodation etc., booked just within the past week all made easy paper work... See more
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Company details
- #21 of 205 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 52 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
5 Central Square, L31 0AE, Maghull, United Kingdom
- 01515 202090
4.9
Excellent
942 reviews
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Jessica helped us sort out our flights…
Jessica helped us sort out our flights and was lovely. Will definitely be going back again. Fantastic customer service!
2 May 2026
Reply from Hays Travel - Maghull
Good Afternoon Sharon and Howard, thank you so much for your lovely review. We appreciate it so much and so glad Jess could get your holiday booked. Kind regards, Rachel
Advisor experience
The advisor we spoke with discussed all the details of the hotel and flights
diligently and explained all the options for our travel. She dealt with all of our questions and ensured that we were satisfied with all of the arrangements.
30 April 2026
Reply from Hays Travel - Maghull
Hi Mr Grady,
We're so glad to hear that our advisor provided you with comprehensive details regarding your travel plans. It's great to know that we ensured your satisfaction by addressing all your questions and needs.
Kind Regards
Hays Travel Maghull
Reply from Hays Travel - Maghull
Good Afternoon Lesley, thank you so much for your lovely review. it is much appreciated and we are so glad Emma could get your holiday booked. Kind regards, Rachel
Reply from Hays Travel - Maghull
Hi,
Thank you for your lovely comments
Regards
Emma
Helpful and pleasant
Michael from maghull branch was very polite and helpful, even when I changed booking
19 April 2026
Reply from Hays Travel - Maghull
Good Afternoon Marjie, thank you so much for your lovely review. It is much appreciated and we are so glad Mike could get your holiday booked. Kind regards, Rachel
Maghull branch couldn't fault the…
Maghull branch couldn't fault the service
Laura was brilliant she explained everything to me and found me the best deal that I was looking for
All the staff are so helpful and lovely
I will be paying more visits to branch for future holidays
18 April 2026
Reply from Hays Travel - Maghull
Good Afternoon Miss Murphy, thank you so much for your lovely review. It is much appreciated and we are so glad Laura could get your holiday booked. Kind regards, Rachel
Good and helpful service
10 April 2026
Reply from Hays Travel - Maghull
Good Afternoon Susan, thank you so much for your lovely review. It is much appreciated and we are so glad Emma could get your holiday booked. Kind regards, Rachel
Reply from Hays Travel - Maghull
Good Afternoon Mr Rutherford, thank you so much for your lovely review. It is much appreciated and we are so glad Mike could get your holiday booked. Kind regards, Rachel
Thank you
Amelia was very friendly, courteous and arranged our holiday with efficiency as well as providing a personal touch.
15 April 2026
Reply from Hays Travel - Maghull
Good Afternoon Elizabeth, thank you so much for your lovely review. It is much appreciated and we are so glad Amelia could get your holiday booked. Kind regards, Rachel
Amelia was so good finding us the…
Amelia was so good finding us the holiday we wanted.She so helpful and patient with me so much better and less stressful going to hays travel to have everything done for you thank you
15 April 2026
Reply from Hays Travel - Maghull
Good Afternoon Graham, thank you so much for your lovely review. It is much appreciated and we are so glad Amelia could get your holiday booked. Kind regards, Rachel
The assistants were very helpful
The assistants were very helpful, patient explaining different places and distances to cafes, restaurants.
10 April 2026
Reply from Hays Travel - Maghull
Good Morning Mrs Buck, thank you so much for your lovely review. It is much appreciated and we are so glad Emma could get your holiday booked. Kind regards, Rachel
The lady Rachel was excellent and…
The lady Rachel was excellent and really took her time helping us and showing us different hotels.
9 April 2026
Reply from Hays Travel - Maghull
Good Afternoon Carol, thank you so much for your lovely review. It was a pleasure to get your holiday booked :) I am so glad I could help. Kind regards, Rachel
Definitely 5 stars
Definitely 5 stars. Excellent service in Maghull Branch staff always friendly polite and welcoming. Booked several holidays at this branch which I may add is spotless and well stocked with brochures. All staff are very knowledgeable listen take their time and are very patient. Printed out all documents needed for holiday. After sales care excellent too ring up when you need to pop in for boarding passes tickets etc making your hols as stress free as possible also handy for currency with competitive rates I would highly recommend this branch nothing is too much trouble.
8 April 2026
Reply from Hays Travel - Maghull
Good Afternoon Mrs Doran, we can't thank you enough for this lovely review :) It is much appreciated and we are so glad you could get your holiday booked in branch. Kind regards, Rachel
Always book my holidays through your…
Always book my holidays through your company,and when he is in shop Always deal with michael, very informative and helpful
5 April 2026
Reply from Hays Travel - Maghull
Hi,
We appreciate you booking your holidays with us and are so happy to hear that you find our team member so informative and helpful. Thank you.
Regards
Emma
It was very good Emma wonderful
1 April 2026
Reply from Hays Travel - Maghull
Good Morning Mrs Marshall, thank you so much for your lovely review. It is much appreciated and we re so glad Emma could get your holiday booked. Kind regards, Rachel
Booked with ease
The lady who dealt with my enquiry was lovely and so very helpful.
All the staff in the shop gave me advice and were lovely.
Nice experience
31 March 2026
Reply from Hays Travel - Maghull
Hi Clare,
We're so glad to hear that the team was helpful and lovely during your enquiry. It's great you had a nice experience, and we appreciate your feedback!
Regards
Emma
Reply from Hays Travel - Maghull
Susan Mitchell,
We appreciate you sharing your positive experience with us; we're glad our expertise was helpful to you.
Kind regards
Alison
Hays Travel
Pontefract
Very helpful agent
Very helpful agent, spent the time to view various holiday destinations with us.
22 March 2026
Reply from Hays Travel - Maghull
Good Afternoon Mr Langton, thank you so much for your lovely review. It is much appreciated and we are so glad Amelia could get your holiday booked. Kind regards, Rachel
I have built up a great relationship…
I have built up a great relationship with Rachael at maghull office. She finds out info for me and rings me back quickly.
I have great confidence in the Hays team. This was my second booking this year
27 March 2026
Reply from Hays Travel - Maghull
Hi Mr Anderson,
We appreciate you sharing your positive experiences with our team. We're so glad that you've built a great relationship and have confidence in our services.
Regards
Emma
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