A fantastic, personal service. Laura went above and beyond to sort out our holiday. She ensured every detail was covered. We can't thank her enough.
Company replied
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See what reviewers are saying
Michael is a star.He explains everything everything and gives advice and guidance throughout the booking process.We have been dealing with Hays for many years and wouldn't go anywhere else and would h... See more
Company replied
Maghull Branch - Amelia was brilliant in helping select the right holiday for us - professional with no pressure. Thank you
Company replied
Michael is a great asset to your business he will try very hard to get you exactly the holiday deal that suits you best. Also he likes feed back and any information about the holiday that he mentally... See more
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Company details
- #21 of 205 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 52 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
5 Central Square, L31 0AE, Maghull, United Kingdom
- 01515 202090
4.9
Excellent
946 reviews
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Reply from Hays Travel - Maghull
Susan Mitchell,
We appreciate you sharing your positive experience with us; we're glad our expertise was helpful to you.
Kind regards
Alison
Hays Travel
Pontefract
Very helpful agent
Very helpful agent, spent the time to view various holiday destinations with us.
22 March 2026
Reply from Hays Travel - Maghull
Good Afternoon Mr Langton, thank you so much for your lovely review. It is much appreciated and we are so glad Amelia could get your holiday booked. Kind regards, Rachel
I have built up a great relationship…
I have built up a great relationship with Rachael at maghull office. She finds out info for me and rings me back quickly.
I have great confidence in the Hays team. This was my second booking this year
27 March 2026
Reply from Hays Travel - Maghull
Hi Mr Anderson,
We appreciate you sharing your positive experiences with our team. We're so glad that you've built a great relationship and have confidence in our services.
Regards
Emma
Reply from Hays Travel - Maghull
Hi Albert,
Thank you for your lovely words
Regards
Emma
Reply from Hays Travel - Maghull
Hi,
Thank you for your positive feedback
Regards
Emma
Pro active staff at Hays Maghull Had a…
Pro active staff at Hays Maghull Had a telephone call regarding recently announced cruise offers for 2027.
25 March 2026
Reply from Hays Travel - Maghull
Hi,
Thank you for your positive feedback and time.
Regards
Reply from Hays Travel - Maghull
Good Morning Natalie, thank you so much for your lovely review :) It is much appreciated and I am so glad I could get your holiday booked. Kind regards, Rachel
Good deal warm welcoming done…hays maghull
Good deal warm welcoming done everything for us
13 March 2026
Reply from Hays Travel - Maghull
Hi Bernadette,
We appreciate your kind words and are so happy we could provide a warm welcome and a good deal by taking care of everything for you.
Kind regards
Alison
Hays Travel
Pontefract
Made booking my next holiday a great…
Made booking my next holiday a great experience. Listened to what I wanted and went through all options.
Very satisfied
18 March 2026
Reply from Hays Travel - Maghull
Good Afternoon Mr Baker, thank you so much for your lovely review. It is much appreciated and we are so glad we could get your holiday booked. Kind regards, Rachel
Laura in Maghull branch went out of…
Laura in Maghull branch went out of herway to help us sort out a holiday, to replace one we where cancelling due to Iran conflict.
She found us what 2 elderly ladies needed with a constant smile. Thank you.
7 March 2026
Reply from Hays Travel - Maghull
Good Afternoon Mrs Salter, thank you so much for your lovely review for Laura. This is much appreciated and we are so glad she managed to sort something for you. If you need anything else please let us know. Kind regards, Rachel
Reply from Hays Travel - Maghull
Good Afternoon Mr O'Keefe, thank you so much for your lovely review. It is much appreciated and we are so glad Amelia could get your holiday booked. Kind regards, Rachel
Brilliant service once again
Brilliant service once again, Amelia was very professional and helpful
12 March 2026
Reply from Hays Travel - Maghull
Lyn,
We are delighted to hear about the brilliant and professional service you received! Thank you for your positive feedback; we appreciate it.
maghull, Hays Travel
Staff excellent as always
Staff excellent as always . Jessica was very helpful. Used to book online but now always go to Hays.
10 March 2026
Reply from Hays Travel - Maghull
Good Morning Barrie, thank you so much for your lovely review. It is much appreciated and we are so glad we could get your holiday booked. Kind regards, Rachel
Online quote price match
The service I got from Rachel was very good in that she was enthusiastic and very pleasant. I had already done research online so pretty much knew what I wanted and how much it should cost. The first price I was quoted by Hays was a lot higher than my online quote with Jet2, but when I challenged this the price was immediately reduced to match the lower price. On the plus side Rachel did arrange confirmation with the hotel that we had booked ground floor accommodation due to mobility difficulties.
1 March 2026
Reply from Hays Travel - Maghull
Good Morning Mr Wood, thank you so much for your lovely review. It is much appreciated and I am so glad I could get your holiday booked. Kind regards, Rachel
Staff Professionalism
As we have never booked a cruise before, our friend, Sarah Jones helped us with advice and was able to answer many of our questions. Once we were happy to continue with our booking, she passed us to her colleague, Rachel, who was also very professional and gave further advice and guidance. We felt very at ease with both their approach and handling of our booking.
5 March 2026
Reply from Hays Travel - Maghull
Good Morning Mr and Mrs Cooney, thank you so much for your lovely review. It is much appreciated and we are so glad we could get your cruise booked :) Kind regards, Rachel
Young lady spent time and was really…
Young lady spent time and was really good finding right holiday for us
1 March 2026
Reply from Hays Travel - Maghull
Hello Pauline
We appreciate you taking the time to share your experience, and we're so happy we could help you find the perfect holiday.
maghull, Hays Travel
Easy booking process staff have…
Easy booking process staff have knowledge of places I wish to visit
24 February 2026
Reply from Hays Travel - Maghull
Good Afternoon Andrew, thank you so much for your lovely review. It is much appreciated. Kind regards, Rachel
Reply from Hays Travel - Maghull
Good Afternoon Mrs Walton, thank you so much for your lovely review. It is much appreciated and I am so glad we got your holiday sorted. Kind regards, Rachel
Booking our honeymoon review
The experience we received in store with Rachel was exceptional. Rachel went through everything from location, what was in the area, what to expect with each area, listened to our requests what a holiday should include and catered to our every need. Making the booking of our honeymoon a smooth and easy process.
20 February 2026
Reply from Hays Travel - Maghull
Good Morning Daniel, thank you so much for your lovely review. It is much appreciated. Kind regards, Rachel
Very helpful and pleasant staff
Very helpful and pleasant staff, team effort to arrange our dream holiday
1 March 2026
Reply from Hays Travel - Maghull
Hi,
We appreciate you sharing your experience. We are so happy we could work as a team to arrange your dream holiday.
maghull, Hays Travel
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