Hays Travel - Meadowhall Reviews 

2,396
TrustScore 5 out of 5

4.9

83 High Street Meadowhall Centre, S9 1EN Meadowhall, GB


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Rated 5 out of 5 stars

We have used Hays Travel many times to book our holidays and cruises. The staff are very friendly and knowledgeable and nothing is too much trouble for them, eg, printing travel documents, contacting... See more

Company replied

Rated 5 out of 5 stars

We are always happy with our experience at Hays Travel. When we recently visited the branch to enquire about a holiday we saw Ebony who was extremely helpful, honest and informative. After doing a bit... See more

Company replied

Rated 5 out of 5 stars

Our first time booking with Hays Travel in Meadowhall, Sheffield - and it won't be our last! Booked our trip with Ebony - who did a fantastic job in packaging together our multi-centre trip across the... See more

Company replied

Rated 5 out of 5 stars

We always use Hays at Meadowhall when booking a holiday as all the staff are excellent. Nothing is too much trouble. If they say they are going to do something, they do. Have recommended to all our f... See more

Company replied


Company details

  1. #21 of 205 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 83 High Street Meadowhall Centre, S9 1EN, Meadowhall, United Kingdom

  • 01144075197

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(2,396)

118,033 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent advice from staff at…

Excellent advice from staff at Meadowhall branch, super helpful. Ebony and Ruth persevered to get the right holiday for us, and provided detailed costings for a trip to Canada /Alaska to allow us to make a decision. Great job👍

24 June 2026
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Reply from Hays Travel - Meadowhall

Thankyou for you kind comments, was a pleasure to help. Ebony & Ruth :)

Rated 5 out of 5 stars

Great service has always

Great service has always, Adam and Ebony sorted out our next holiday, good staff always anexceptional service Hays should be proud of all the staff who provided a number one service,
Thank you

1 July 2026
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Reply from Hays Travel - Meadowhall

Thank you for your review! It was a pleasure to help book your holiday :) -Ebony

Rated 5 out of 5 stars

Booking Thailand

We came in for a quote to Thailand, Jessie was lovely and got us a really good deal for our holiday, so we booked, she answered all our questions and showed us stuff to do on the island, we have booked a few holidays with hays now and will be booking coming back to book again.

30 June 2026
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Reply from Hays Travel - Meadowhall

Thank you for your review! I'll pass your comments onto Jessie!

Rated 4 out of 5 stars

Sean (Meadowhall branch) was great and…

Sean (Meadowhall branch) was great and knowledgeable. Together we were able to plan our bucket list cruise with confidence. Cruise booked with ease.
I would have given 5 stars however dropped 1 star due to the confusion who arrived first and people jumping the queue to enquire about holidays. No process in place which I would suggest would have helped to be seen in turn at busy times and not left public dissatisfied with their experience

30 June 2026
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Reply from Hays Travel - Meadowhall

Thank you for your review, I'll pass your comments onto Sean :)

Rated 5 out of 5 stars

Great service

Jessie was amazing very efficient.
Explained everything thoroughly was very happy with the service I received. 🙂

30 June 2026
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Reply from Hays Travel - Meadowhall

Thank you for your review, I'll pass your comments onto Jessie :)

Rated 5 out of 5 stars

Adam was brilliant...I went to enquire…

Adam was brilliant...I went to enquire about dates for the Fjord cruises he was so helpful found one that was cheaper for a double cabin than a single so I booked it.
This was my first experience booking through a travel agents no jargon didn't make me feel stupid and gave me the confidence to go on my first solo cruise.
Gave me lots of information about "the things I didn't know to ask about "
Highly recommend Adam thanks for an excellent afternoon such a pleasure booking with you.

22 June 2026
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Reply from Hays Travel - Meadowhall

Thank you for your lovely review and it was a pleasure to assist getting your cruise holiday sorted. If you need anything else please do let me know- Adam

Rated 5 out of 5 stars

Excellent Booking Service With Hays.

Booking our holiday with Hays Travel at Meadow Hall. Was brilliant, Really friendly & helpful. We always use this travel agent, they are so experienced. Highly Recommend.

17 June 2026
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Reply from Hays Travel - Meadowhall

Thank you for your review! I'll pass your comments onto Ruth :)

Rated 5 out of 5 stars

Dealt with Carl and he went above and…

Dealt with Carl and he went above and beyond, helped us as we needed to cancel our trip and rebook for another month.
All this was done without a problem and we had a laugh and a bloody good time sorting it out. So much in fact we booked two holidays instead of one.
Carl maintained the professionalism over the 3-4 hours we spent with him and insured everything was to our satisfaction. Hays you have a cracker there with Carl. Many thanks for your help

26 June 2026
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Reply from Hays Travel - Meadowhall

Thank you for your lovely review and it was a pleasure to assist getting your cruise holiday sorted. If you need anything else please do let me know- Carl

Rated 5 out of 5 stars

We booked another cruise

We went in for a general enquiry, the young man was very helpful and pleasant, and helped us with our booking and explained each step to us, we left very happy

27 June 2026
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Reply from Hays Travel - Meadowhall

Thank you for your review! I'll pass your comments onto Sean :)

Rated 5 out of 5 stars

An excellent booking experience

My experience was, how simple and stress‑free the whole booking process felt. I had to cancel my original destination because of the price change. But in choosing another I felt supported at every step, and any questions I had were answered quickly. It made the whole process feel smooth and personal, which really set the tone for the holiday itself. Michelle, the agent, was friendly, knowledgeable, and genuinely interested in helping me find the best option for my needs, the best suitable resort and hotel itself to getting me travel assistance throughout. It made me feel valued and reassured that I was making the right choice at the best price. Highly recommend.

25 June 2026
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Reply from Hays Travel - Meadowhall

Thankyou for your kind comments. Was a pleasure to help. Michelle:)

Rated 5 out of 5 stars

Great People

The Travel consultant "Ebony" was excellent. KInd, understanding and patient. We were arranging a "special event" trip and she really got to grips and saw things from our perspective . She took the time nevr rushed us or pushed us. We felt happy when we left and confident in arrangements made.
Ebony was a credit to uor company.
Afew weeks earlier we had been in store and saw Beth, who was also extremely helpful and we did not pursue matters but that does not reflect on Beth
2 exceptional people and worthy of the highest praise. Thank You.

20 June 2026
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Reply from Hays Travel - Meadowhall

Thank you for your lovely, kind words. We are more than happy that we got your holiday sorted. If you need anything else please let us know- Ebony and Beth :)

Rated 5 out of 5 stars

Ruth was excellent

Ruth was excellent. Nothing was too much trouble to make sure our booking was what we wanted. Really appreciate Ruth’s time and patience.

21 June 2026
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Reply from Hays Travel - Meadowhall

Thank you for your lovely review and for booking with us, if you need anything else then please let me know :) - Ruth

Rated 5 out of 5 stars

I’ll only book my holiday in Hays with…

I’ll only book my holiday in Hays with Adam the manager. He’s really 5 star. No
Messing, listens to everything I say and I’m in and out of Meadowhall and in no time.

21 June 2026
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Reply from Hays Travel - Meadowhall

Ahh Emma, it was lovely to see you yesterday and get your holiday booked. Always have a smile on our faces when your in. If you need anything else then please let me know as always- Adam :)

Rated 5 out of 5 stars

Bethany was brilliant and attentive…

Bethany was brilliant and attentive answering all our questions and we decided to book our cruise there & then. The booking process was nice and easy done and dusted 10 mins in & out

14 June 2026
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Reply from Hays Travel - Meadowhall

Thank you for your lovely words and review, if you need anything else then please let us know- Bethany :)

Rated 5 out of 5 stars

Sue Moxon at Meadowhall went above and…

Sue Moxon at Meadowhall went above and beyond to find the perfect cruise for me and went out of her to find the answers to all the queries I had. Outstanding service yet again Sue .....thank you as always.

8 June 2026
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Reply from Hays Travel - Meadowhall

Thank you for your lovely review, if you need anything else, you know where I am- Sue

Rated 5 out of 5 stars

Caitlin was freindly,polite and…

Caitlin was freindly,polite and efficiant explaining everything. The whole booking ran smoothly.

19 June 2026
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Reply from Hays Travel - Meadowhall

Thank you so much for booking with me and for your review, if you need anything else then please let me know- Caitlin

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