Hays Travel - Meadowhall Reviews 

Ruth couldn't do enough for us, she was engaging and lovely. One stop shop even price matched on car parking, everything booked including special assistance, printed and ready to go. Completely hassle free.

Listening to want we want and helping find best price

Sue! She makes a holiday an amazing experience from the very start. Wouldn't book a holiday with anyone else!!!

Fantastic Service again from Catlin. Booking holidays are made so much easier and the knowledge and experience they have are amazing.

This is our 5th cruise we have booked with hays every time we go into the Meadowhall branch we recieve fantastic service ,every single member of staff there are helpful and always ready to help us find the best deal . It’s a lovely atmosphere at the Meadowhall branch and we thank Carl for all his help yesterday , now we have 2027 and 2028 cruises booked ! Thank you x

Sean gave great customer service when I choose my holiday to Canada booked with Hays Meadow Hall

Kareen made the experience great, she spent time, understood our needs and searched for the best solution, when we changed the goal post she reacted quickly and gave us a a great result. The only reason I have given this 4 stars instead of 5, Is called up the to ask to arrange some changes, I was told we would get an email with alternatives (not sure who I spoke to) but nothing came. I chased and Kareen responded well. My message seems to have been lost.

Friendly and helpfull

Helpful staff found a holiday to suit what we required, sorted boarding passes and everything else we needed ,great service

As always a very knowledgeable, help-full, patient service given with a smile 😊.
Wouldn’t go anywhere else.
Can highly recommend.

Excellent as usual. Nothing was too much trouble. Smooth and easy to book. Thank you

The agent we saw was knowledgeable and efficient. She was able to sort out those extras for us too. This is the second time we've been to Hays and it won't be the last.

The person we saw went though different holiday and help us pick the best one

Very friendly , a pleasure to sit with and sort our holiday out .

I was with a trainee ocean she didn’t seem to be able to answer a few questions I had but a women then a man step into help her hotel orangally wanted kept timing out then was a issue ended up booking diff one with your but tui hotel I wasn’t informed but we did t get seats together with this one as other one you did so took 3 hours to book my email was wrote down wrong changed when I rang to say not got email confirmation then I asked if we was sat to together as my child as adhd and autism told me come back and they sort it from a Privé pp next time I’m in went back today took another few hours but finally sorted I’m not good with technology my phone can be iffy and I don’t like Ryanair system at all

Good service

We attended the Newmarket presentation run in conjunction with Hays on Tuesday with the intention of just looking to see what was on offer and ended up booking 2 holidays with Sue & Sean! Can’t resist a good offer and some fizz & canapés. Excellent service from the lovely staff at Hays Meadowhall as usual.

Sean was very informative and knowledgeable nothing was too much trouble. He is very personable and gave us a good idea what to expect and helped us pick a cabin for our requirements

The staff are more than helpful and friendly, they listen to your requests and try the best to match them.
A huge thank you to Ruth (who was training a new member of staff) and Michelle. They are a credit to Hays !!!!