Joanne was extremely helpful and really took the time to understand what we were looking for and searched for the best deal for us, especially flight times, as it was a short break and my daughter nee... See more
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Welcoming and attentive who listened to our needs and requirements. Natalie was very helpful and clear explaining the different aspects of the booking and assured us Hays would be with us every step... See more
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Having gone into Hays at Morpeth with a specific hotel and destination in mind Vicky was more than helpful in, not only locating it, but also searching other sites to get the best price for us. She... See more
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Vicky the lady we spoke to went over and above to make sure we got the best deal for our five day break to new York ...she went through everything clearly and was so helpful...we will definitely go ba... See more
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Company details
- #21 of 205 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 52 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4 Market Place, NE61 1HG, Morpeth, United Kingdom
- 01670 897461
4.9
Excellent
1k reviews
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Booking was really simple
Booking was really simple . Rachael was very friendly but knowledgeable and hepful.
My wife requires Disabled Assistance which was dealt with in an efficient and non intrusive manner.
Well done Rachael
25 February 2026
Reply from Hays Travel - Morpeth
Thank you Ian for your lovely review. I hope you both have a great time in Ibiza, in the hotel you love. - Rachael :)
Very friendly and efficient
23 February 2026
Reply from Hays Travel - Morpeth
Hi Valerie :)
Thanks for the lovely review, I am glad i was able to get you booked on Ella's behalf.
I hope you & Mr Brown have the most amazing time in Belfast, I am sure you will x - Robyn H
The young lady was very helpful…
The young lady was very helpful explained everything we asked.shy was very helpful and friendly,just made us feel a easy
16 February 2026
Reply from Hays Travel - Morpeth
Mr close,
We appreciate you taking the time to leave us a review. We are so happy to hear that our team member was helpful, friendly, and made you feel at ease.
Thanks Rachael
The staff are very helpful and have…
The staff are very helpful and have great knowledge of the resorts.
22 February 2026
Reply from Hays Travel - Morpeth
Hi David
Thanks so much for the lovley.
Hope you have the best time in Gran Canaria :)
Morpeth Branch
Always the Hayes Morpeth. Heidi was a very nice young lady.
Very helpful.
22 February 2026
Reply from Hays Travel - Morpeth
Hi Lorraine,
Thanks so much hope you have the best time in turkey. Heidi :)
Nothing was too much trouble
Nothing was too much trouble . All dates and options were covered and everything explained . Very Friendly Travel Agents .
19 February 2026
Reply from Hays Travel - Morpeth
Thank you for your feedback. It was a pleasure booking your trip to Majorca, I'm sure you will have a great time! Thanks Joanne
We always use hays travel at Morpeth
We always use hays travel at Morpeth . All the staff are very friendly & helpful . We generally go to Robyn weddle always gets it right
11 February 2026
Reply from Hays Travel - Morpeth
I appreciate your continued loyalty to our agency in Morpeth. I am so happy to hear that our team is always friendly and helpful, I hope you have the best time in Kos. Thanks Robyn w
Friendly
Friendly, informative and helpful. We were able to book the experience we were looking for at the right price, on the dates that we wanted and at the location of our preference. Robyn was first class and her knowledge of the area we were booking was a bonus.
17 February 2026
Reply from Hays Travel - Morpeth
Thank you so much for the review - I hope you have a lovely trip exploring Puerto Banus and have a bit of winter sun. Robyn W :)
Reply from Hays Travel - Morpeth
Thank you for your lovely review. I hope you have a great time in the Caribbean for Christmas - it sounds amazing! - Rachael :)
Reply from Hays Travel - Morpeth
Thank you for the review. It is always a pleasure to help you with your trips! I hope you have a great time reuniting with your friends in Benidorm. Robyn W :)
Simply the best !!
As always with morpeth hays travel quick efficient service always helpful and friendly, nothing was a problem a pleasure to deal with them
15 February 2026
Reply from Hays Travel - Morpeth
Hi Desmond :)
Thank you for your lovely review you have left us.
Glad we can get you sorted each time :) - Ella
Reply from Hays Travel - Morpeth
Hi Tina :)
Thanks for the lovely review.
I am so happy that we managed to get you're cruise sorted! It'll be so amazing x - Natalie
Excellent informative friendly staff enabling easy confident booking
We went in to enquire about a cruise which we had looked at in the brochure and not having cruised before needed information and advice We were not disappointed as your excellent informative friendly staff (we were attended today by Robyn Wendell) was able to advise us taking us through all the details and guiding us when we asked. We hadn’t intended to book that morning however we were confident we had all the appropriate information so did actually book the cruise. The staff at the Morpeth branch of Hays are all excellent and are an asset to the company.
13 February 2026
Reply from Hays Travel - Morpeth
Hi Lynn :)
We appreciate you taking the time to share your experience. We're so glad to hear that I was able to provide you with the information and guidance you needed for your cruise booking. We hope you have a fantastic time! - Robyn W
We booked insurance for our holiday
We booked insurance for our holiday. The lady who arranged it was very helpful and efficient. It was a pleasure to deal with her.
14 February 2026
Reply from Hays Travel - Morpeth
Thank you Norma and Ronald glad we managed to sort your insurance :) Thanks Rachael
Excellent service
Excellent service, Joanne was extremely helpful and we came away very happy 😃
Definitely best Travel Agent in Morpeth, by far!
12 February 2026
Reply from Hays Travel - Morpeth
Hi Jennette :)
Thank you for your lovely review!
I am so happy i was able to help you get Budapest booked.
You both will have a lovely time I am sure ! x - Joanne
Another successful booking
Another successful booking. Wonderful staff who go the extra mile.
13 February 2026
Reply from Hays Travel - Morpeth
Thank you Susan for your lovely review. I'm so pleased we managed to get you both booked up for Fuerteventura and hope you have a lovely time. - Rachael :)
Excellent service with Joanne…
Joanne was very helpful in finding a holiday which fitted our requirements.
11 February 2026
Reply from Hays Travel - Morpeth
We appreciate you sharing your positive experience. I'm so glad I could help you find the perfect holiday. Montenegro looks beautiful. Kind regards, Joanne
Another booking with Hays Travel
This is the 3rd holiday we have booked with Joanne.
We wouldn't use any other travel agent. Great service
11 February 2026
Reply from Hays Travel - Morpeth
Thanks Guys, So looking forward to hearing all about Tenerife and how you loved it when you get back :)
Joanne
really pleasant helpful advice
really pleasant helpful advice, options, information and easy booking process, many thanks
9 February 2026
Reply from Hays Travel - Morpeth
Thank you jeff hope you have the time in Mauritius im sure you will :)
Efficient service with a smile.
10 February 2026
Reply from Hays Travel - Morpeth
Thank you Derek,
I know you will have a fab time over there and i have taken on board the advice you gave me for when i take my daughter so thank you for that :)
Joanne
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