Always a good experience going in Hays. All the consultants are amazing and so knowledgeable. Nothing is too much trouble. They never rush you, they will listen to what you need and they will Taylor a... See more
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See what reviewers are saying
Super helpful, my phone line was terrible but Tanya was patient and called me back several times! Really happy with the offer and the booking process was super slick.
Company replied
We always book our holidays from your Travel shop in Newton Abbot, The staff are very friendly with a friendly atmosphere, we tend to see Emma Smith as she has helped us for a number of years booking... See more
Company replied
I spoke to Fern right at the end of the day to book a holiday. I’d not been into the Newton Abbot shop or dealt with Hays Travel previously but Fern was so good. She listened and took all the informa... See more
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Company details
- #21 of 207 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
22 Courtenay Street, TQ12 2DT, Newton Abbot, United Kingdom
- 01626 202021
4.9
Excellent
1k reviews
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We went to see Emma
We went to see Emma, who has previously booked holidays for us. Her friendly attitude and vast knowledge makes us extremely comfortable in booking a holiday with Hays Travel (Newton Abbot).
So thank you Emma, it was lovely to see you again and of course happy days, we now have a holiday to look forward too 😎
3 May 2026
Reply from Hays Travel - Newton Abbot
It was lovely to see you both. I am so pleased that you were able to get your holiday booked and have something to look forward too. Always here if you need anything at all. Best wishes, Emma
Always good service
They have always been very helpful. Nothing is too much trouble for them. We have been booking with them for several years and have had no issues
2 May 2026
Reply from Hays Travel - Newton Abbot
Thank you so much for your very kind comments which are very much appreciated. Anne
Reply from Hays Travel - Newton Abbot
Thank you very much for your positive feedback :)
So helpful and friendly Anne sorted out…
So helpful and friendly Anne sorted out our cruise. First class service as usual.
1 May 2026
Reply from Hays Travel - Newton Abbot
Thank you so much for your very kind comments which are very much appreciated. Anne
Reply from Hays Travel - Newton Abbot
I appreciate your time and kind feedback. I hope you both have a wonderful time. Best wishes, Emma
Very helpful staff and very informative…
Very helpful staff and very informative on every detail of cruises
1 May 2026
Reply from Hays Travel - Newton Abbot
Thank you for your lovely feedback :)
have booked with Hays Newton Abbot for…
have booked with Hays Newton Abbot for a number of years now, the staff are always attentive and make the booking experience easy going and informative
30 April 2026
Reply from Hays Travel - Newton Abbot
Thank you so much for your booking and kind feedback :)
An excellent friendly and informative…
An excellent friendly and informative service. Tanya spent time searching for my request and communicated my options both by email and a call.
She was very patient when completing the booking over the phone and I’m very grateful .
28 April 2026
Reply from Hays Travel - Newton Abbot
I appreciate you taking the time to share your experience & glad to hear that you found our service friendly & informative. :)
Amazing staff as always
Amazing staff as always. A massive thank you to Emma and Debbie.
26 April 2026
Reply from Hays Travel - Newton Abbot
Thank you so much for your very kind and positive feedback. We hope you have the most memorable experience once again in Mauritius. Best wishes, Emma & Debbie
RIVER CRUISE BOOKING
VERY GOOD, FRIENDLY AND PROMPT SERVICE FROM FERN. NOTHING WAS TOO MUCH TROUBLE.
16 April 2026
Reply from Hays Travel - Newton Abbot
Thank you very much for your kind words :)
Booked a holiday for 2027 with Hays…
Booked a holiday for 2027 with Hays travel Newton Abbot. The manageress Debbie Penman was extremely helpful and very knowledgeable as was her staff. Her attention to detail is outstanding. I would thoroughly recommend using Hays travel Newton Abbot
23 April 2026
Reply from Hays Travel - Newton Abbot
Thank you so much for taking the time to leave a review for me. Always a pleasure to be able to assist you and the family with your booking. It will be an amazing holiday! Debbie
Reply from Hays Travel - Newton Abbot
Thank you for your lovely feedback :)
Graceland
Sally- our lady that looked after us was brilliant, very helpful and patient with us, very good
19 April 2026
Reply from Hays Travel - Newton Abbot
Thank you very much for your kind feedback, I do appreciate it, Sally
Very helpful
19 April 2026
Reply from Hays Travel - Newton Abbot
Thank you very much for your feedback, I do appreciate it, Sally
The best is yet to come…
We had a very vague idea of where to go but the assistant found an amazing trip we loved. All the details and costs were explained clearly as well as local details as she had been there herself. Can't wait to go away and enjoy the carefree trip.
10 April 2026
Reply from Hays Travel - Newton Abbot
Thank you for your feedback, we hope you had a lovely time away - it was such a good deal! :)
A very swift and comprehensive response…
A very swift and comprehensive response to an enquiry about river cruise followed by equally swift and efficient booking.
15 April 2026
Reply from Hays Travel - Newton Abbot
Thank you for booking with me again, it will be a fabulous trip to take and I appreciate your feedback, Debbie
Reply from Hays Travel - Newton Abbot
Thank you for taking the time to leave me some feedback, it is appreciated, Tanya
Lauren was lovely
Lauren was lovely, listened to everything we wanted and went the extra mile to ensure we got everything we needed.
10 April 2026
Reply from Hays Travel - Newton Abbot
Thank you for your lovely feedback :)
Excellent Service
Understood what we wanted and found a holiday that met it at the price point.
11 April 2026
Reply from Hays Travel - Newton Abbot
Thank you so much for your feedback, I do appreciate it and I am sure you will have an amazing time, Debbie
Your girls in the office have always…
Your girls in the office have always been very helpful for me x
27 March 2026
Reply from Hays Travel - Newton Abbot
Thank you for your lovely feedback :)
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