Our holiday was booked with minimum fuss. Our Hays rep Sam was extremely helpful and went out of his way to give us the best deal. Our questions were all answered and explained in detail. A very pleas... See more
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See what reviewers are saying
The team at hays northwich are so friendly , helpful , they take time with you search for great prices , places to go best areas to suit the persons needs excelent work keep it up xx
Company replied
Laura was amazing! We went in looking for an affordable holiday for my self, husband, daughter and one of our friends and she was able to find the best place for us. We had gone in with the assumption... See more
Company replied
It wasn’t an easy task trying to find a last minute holiday but after looking into the options we managed to find a good destination. Thanks
Company replied
Company details
- #21 of 206 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
29 Witton Street, CW9 5DE, Northwich, United Kingdom
- 01606 263039
4.9
Excellent
953 reviews
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I am very happy and satisfied with the…
I am very happy and satisfied with the Hays Travel service.
17 February 2026
Reply from Hays Travel - Northwich
We are so happy to hear that you are satisfied with our service. Thank you for sharing your positive experience with us!
Northwich, Hays Travel
Responsive staff engagement to comply…
Responsive staff engagement to comply and meet with our holiday needs
10 February 2026
Reply from Hays Travel - Northwich
Mr & Mrs Smith,
Thank you so much for your 5* review , We are glad we could help you with your holiday to make it perfect!
Hays Travel Northwich
Friendly staff
11 February 2026
Reply from Hays Travel - Northwich
We appreciate you highlighting our helpful and friendly staff; we are so happy you had a positive experience with us.
northwich, Hays Travel
verry helpful and friendly staff
14 February 2026
Reply from Hays Travel - Northwich
Vinny,
We appreciate you highlighting our helpful and friendly staff; we are so happy you had a positive experience with us.
northwich, Hays Travel
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Always happy to help and consider options
18 February 2026
Reply from Hays Travel - Northwich
Colin & Steph,
We appreciate you taking the time to leave us such a fantastic review. We're so happy you found our team helpful and considerate.
northwich, Hays Travel
Customer service was fab very patient…
Customer service was fab very patient and helpful
9 February 2026
Reply from Hays Travel - Northwich
We appreciate you sharing your experience with us and are so glad our team was patient and helpful. Thank you for the lovely feedback. Leanne :-)
Good to meet the Riviera rep
Good to meet the Riviera rep, and nice to get the shop offer too. Beca was very helpful and efficient.
14 February 2026
Reply from Hays Travel - Northwich
Thank you for your lovely review! We're so pleased you had a great experience with the Riviera rep, and we’re delighted you made use of the shop offer too. It’s wonderful to hear that Beca was helpful and efficient, we really appreciate your kind words! :)
Helpful friendly staff
Clean hotel, wonderful helpful and friendly staff! I have booked a return trip for next year already!
30 January 2026
Reply from Hays Travel - Northwich
Thank you for your five star review. We are so glad you had a wonderful time and can't wait to hear about your next trip. :)
Reply from Hays Travel - Northwich
Thank you for taking the time to leave a five star review. We hope you have a wonderful trip. :)
Excellent service
Excellent service, very patient with us, whilst we considered our options. Everything arranged for us.
13 February 2026
Reply from Hays Travel - Northwich
Paul,
We appreciate you taking the time to leave us this lovely review. We're so glad we could provide excellent and patient service while arranging everything for you.
Hays Travel
Scarlett was very good
Scarlett was very good. Very attentive, pleasant to deal with and helpful with our decision.
12 February 2026
Reply from Hays Travel - Northwich
James Bryan,
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear that you found our service attentive and helpful.
Hays Travel
Laura was very helpful and professional
31 January 2026
Reply from Hays Travel - Northwich
Steve J,
We appreciate you taking the time to share your experience. We are so happy to hear that you found our service helpful and professional.
Hays Travel
The young lady was absolutely lovely…
The young lady was absolutely lovely told her what I wanted and she did it all for me
7 February 2026
Reply from Hays Travel - Northwich
Alicia Wady,
We appreciate you taking the time to share your experience with us. We are so happy to hear our staff was helpful.
Hays Travel
Katie was very efficient and friendly
Katie was very efficient and friendly. Made the process very easy and was extremely professional and helpful.
5 February 2026
Reply from Hays Travel - Northwich
Thank you for your lovely 5* review Hazel. It was a pleasure to chat with you and book your trip. I hope you have a lovely time :)
Reply from Hays Travel - Northwich
Thank you for your lovely 5* review, it was a pleasure to chat and book your trip for you :)
Ellie at northwich branch
As always with Ellie at northwich branch it’s a pleasure to make a booking as nothing is too much trouble for her to sort out . 5 stars ✨ is just not enough
6 February 2026
Reply from Hays Travel - Northwich
Thank you for your lovely 5* review, it was a pleasure to chat with you and book your trip :)
Reply from Hays Travel - Northwich
Thank you for your lovely 5* review, it was a pleasure to chat with you and book you trip :)
Good Service
This is the second year of booking a holiday with Hays Travel.
We wanted a coach tour and ended up booking two tours.
Leanne as usual directed us in the right direction and showed us holidays with areas in England in the counties we wanted to visit.
29 January 2026
Reply from Hays Travel - Northwich
MARGARET BANKS,
We're happy to hear that you booked with us again! It's great to know that you were directed to the coach tours you wanted. Thank you for your positive feedback.
Hays Travel
Reply from Hays Travel - Northwich
neil,
We appreciate you sharing your positive experience with us; we are so happy our staff were able to assist you with your requests.
Hays Travel
Reply from Hays Travel - Northwich
Thank you for your feedback!😃
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