A vacation to remember 😎 We wanted to book a last minute getaway and decided on Egypt. As it was very last minute, we weren't sure what we would get and we were a bit nervous, especially... See more
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A vacation to remember 😎 We wanted to book a last minute getaway and decided on Egypt. As it was very last minute, we weren't sure what we would get and we were a bit nervous, especially... See more
Company replied
Finley at the Nottingham branch has been amazing in helping me book my Las Vegas trip. He went above and beyond by recommending incredible experiences, including the Grand Canyon, and made the whole b... See more
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Finn helped me book a trip to Barcelona that I’ve been wanting to do for months so when the deal came up on Facebook I had to jump on it! He responded to my message very quickly and answered every que... See more
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The staff treat you as a friend with interest in the holiday I've been on as well as sorting out everything for your next adventure
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
3 Long Row, NG1 2DB, Nottingham, United Kingdom
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Steve went through everything we needed to know and explained it all in detail.
The staff treat you as a friend with interest in the holiday I've been on as well as sorting out everything for your next adventure
Hays Nottingham city Centre. Lovely staff. Very helpful. Cliff went through my list of wishes and found one that ticked everything. 59 days until we go.
The gentleman was a very happy and a nice man was happy to help me and my daugther we find our holiday for next year I’ve been too him a few times and he’s always happy to help with a smile on his face 😁
The experience was excellent I saw the same lady as before got the holiday booked so easy had no problems excellent service will definitely book with them again
Finley at the Nottingham branch has been amazing in helping me book my Las Vegas trip. He went above and beyond by recommending incredible experiences, including the Grand Canyon, and made the whole booking process easy and enjoyable. I really appreciate all of his help and would highly recommend him to anyone planning a holiday. Thank you, Finley!

Reply from Hays Travel - Nottingham
Finn helped me book a trip to Barcelona that I’ve been wanting to do for months so when the deal came up on Facebook I had to jump on it! He responded to my message very quickly and answered every question I had. The process happened so quick which I wasn’t expecting but loved and now I’m looking forward to my trip even more! Thank you Finn!

Reply from Hays Travel - Nottingham
The staff in the Nottingham branch are always helpful, my last booking to Budapest, they found us a unique 3 day break on the river Danube in a Jewel boat hotel with a river view, nothing is too much trouble, always friendly.

Reply from Hays Travel - Nottingham

Reply from Hays Travel - Nottingham
Finlay was very helpful. He listened to our requests and found the holiday river cruise we were looking for.

Reply from Hays Travel - Nottingham

Reply from Hays Travel - Nottingham
A vacation to remember 😎
We wanted to book a last minute getaway and decided on Egypt.
As it was very last minute, we weren't sure what we would get and we were a bit nervous, especially with taking two young kids.
Aaminah was fantastic and put our mind at ease. With her knowledge and experience of Egypt, we felt comfortable with the options she provided.
What can I say! The holiday was absolutely amazing, the flight, transfers, hotel (fantastic location) and it was all inclusive. Aaminah's tips and pointers were spot on, thank you!
Looking forward to booking our next vacation again with Aaminah (maybe we'll do Egypt again 😉).

Reply from Hays Travel - Nottingham
Aaminah put a great deal of preparation into helping us make a holiday choice that fitted our requirements. She’s a credit to Hsys travel Nottingham

Reply from Hays Travel - Nottingham
Always polite. Always try to work to your budget, and making travel arrangements more enjoyable.

Reply from Hays Travel - Nottingham
The Agent was very welcoming, knowledgable and recommended a holiday that i was looking for. I felt reassured what was being said to me and answered all of my questions.

Reply from Hays Travel - Nottingham
Very helpful,kind,would recommend Hays Travel to anyone who wants a holiday,staff very helpful

Reply from Hays Travel - Nottingham
Stephen always gives us great deals and the best experience when booking he looks after us very well

Reply from Hays Travel - Nottingham
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