Aaminah, looked at every option for us, as we were booking a trip of a lifetime. Nothing was to much, & now we are looking forward to going to Alaska.
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See what reviewers are saying
We absolutely love booking with Hay's Travel brilliant team especially Alan always there to help and find us the best deals thank you so much for being a great team
I had a problem which was sorted out by the assistant manager.He wad professional ,friendly and apologised for the error .I was totally satisified wirh the service
Brilliant has usual. Cliff was brilliant. Always have a exceptional service when we visit, would not use any other travel agency
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
3 Long Row, NG1 2DB, Nottingham, United Kingdom
- 01158605342
4.9
Excellent
1k reviews
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Steve at Nottingham was great
Steve at Nottingham was great, chatty, friendly, knowledgeable.
Laughing and joking with us and our son.
14 March 2026
Reply from Hays Travel - Nottingham
Thank you for your lovely feedback he is great indeed.
Helpful and relaxed
Pleasant, helpful, knowledgeable staff. Atmosphere in the store was friendly with a true feeling of finding the right holiday for us but with no 'sales pressure '
7 March 2026
Reply from Hays Travel - Nottingham
We're happy to hear that you found our staff pleasant, helpful, and knowledgeable! It's great to know you felt a friendly atmosphere without any sales pressure while finding your holiday.
Nottingham, Hays Travel
10 nights in belamadina in Spain
I went in to inquire about a holiday in Spain last Friday
I then discussed the holiday with my husband and booked the holiday Monday 9.3.2926
The lady I saw was polite and booked my holiday in no time and gave me all the paperwork relating to the holiday
We also discussed insurance and passports which was a good reminder that I need to renew my passport and phone regards insurance cover for my holiday
10 March 2026
Reply from Hays Travel - Nottingham
Thank you for your lovely feedback.
We have been dealing with Hays Travel…
We have been dealing with Hays Travel now for about five years,the holiday advisers are first class, nothing is too much trouble with their help and advice they are all friendly and like a laugh and a joke.
We are usually looked after by Steve or Cliff,both are very experienced with traveling to various parts of the world,allways good with advice but never pushy.
Thank you Carol And Norman.
8 March 2026
Reply from Hays Travel - Nottingham
We appreciate your wonderful five-star review! It's great to hear that our holiday advisors have consistently provided you with first-class service over the past five years. We're happy you value their friendly, helpful, and experienced advice.
Nottingham, Hays Travel
Service was good
Service was good. Very easy.Steve made the holiday booking very smoth. We got exactly what we wanted. Very pleased.
8 March 2026
Reply from Hays Travel - Nottingham
We appreciate your positive feedback and are happy that we could provide such a smooth booking experience and fulfil your holiday needs.
Nottingham, Hays Travel
Very professional service and staff are brilliant
Very professional service and staff are so polite and friendl
8 March 2026
Reply from Hays Travel - Nottingham
Thank you, we appreciate you sharing your experience with us! We are so happy to hear our staff were professional, polite, and friendly.
Nottingham, Hays Travel
Brilliant
Went in with an enquiry from the window and booked said holiday no pressure, very helpful couldn't have gone better
7 March 2026
Reply from Hays Travel - Nottingham
Thank you for your lovely feedback great to hear!
Reply from Hays Travel - Nottingham
We're glad you had such a wonderful and positive experience. Thank you for your feedback; we appreciate it greatly.
Nottingham, Hays Travel
Malta Booking
Steve was very friendly and helpful and we were able to book our last minute holiday with ease.Thank you
6 March 2026
Reply from Hays Travel - Nottingham
We're happy to hear that our service made booking your last-minute holiday easy and enjoyable. Thank you for sharing your positive experience with us!
Nottingham, Hays Travel
Great help with beutiful places that I…
Great help with beutiful places that I have visited, nade easy with transport and great customer service.
2 February 2026
Reply from Hays Travel - Nottingham
We appreciate your kind words! It's wonderful to know we helped you discover beautiful places with easy transport and great service.
Nottingham, Hays Travel
Knowledgeable and helpful was…
Knowledgeable and helpful was friendly and made us feel relaxed from the opening greeting
5 March 2026
Reply from Hays Travel - Nottingham
We appreciate you sharing your experience with us. We're so glad to hear that you felt comfortable and found our team's expertise helpful.
Nottingham, Hays Travel
Holiday booked
Great knowledge of areas we were looking for no problem of searching different areas for us worked hard to find us a great deal ,thank-you
2 March 2026
Reply from Hays Travel - Nottingham
Thank you for your great feedback have a great holiday
Reply from Hays Travel - Nottingham
Karen,
We appreciate you sharing your experience; we're so pleased we could assist you in a helpful and welcoming manner.
nottingham, Hays Travel
Exellent service
We were given excellent, no pressure advice for our next holiday with some good ideas generated by Aaminah after asking us some simple questions about our preferences. Aaminah quickly hooked into our ideals and came up with some good options for us to explore. This was our first expereince of a travel agent and it has left us feeling we will definitely use Hays Travel again in the future
28 February 2026
Reply from Hays Travel - Nottingham
Iain Macpherson,
We're so glad to hear that you received excellent advice and that the suggestions matched your preferences. It's great to know that you'll definitely use Hays Travel again in the future.
nottingham, Hays Travel
Reply from Hays Travel - Nottingham
Thank you for your lovely feedback.
We got what we wanted cliff was very…
We got what we wanted cliff was very patient wt us such a lovely shop with lovely staff
25 February 2026
Reply from Hays Travel - Nottingham
Thank you for your lovely feedback.
Excellent service quick and very efy
26 February 2026
Reply from Hays Travel - Nottingham
Thank you very much.
The lady was very polite and helpful we…
The lady was very polite and helpful we didn’t know what we wanted but she steered us in the right direction
19 February 2026
Reply from Hays Travel - Nottingham
Thank you for your lovely feedback.
Alan was extremely helpful!
Alan was extremely helpful in arranging my trip. He even managed to find an extra £50 discount which was very acceptable. He was friendly to deal with and obviously knew his job well.
22 February 2026
Reply from Hays Travel - Nottingham
Thank you for your lovely feedback.
Reply from Hays Travel - Nottingham
We appreciate your kind words! We are so happy to hear that you found our staff lovely, friendly, and helpful during your visit.
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