We absolutely love booking with Hay's Travel brilliant team especially Alan always there to help and find us the best deals thank you so much for being a great team
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Aaminah, looked at every option for us, as we were booking a trip of a lifetime. Nothing was to much, & now we are looking forward to going to Alaska.
Company replied
I had a problem which was sorted out by the assistant manager.He wad professional ,friendly and apologised for the error .I was totally satisified wirh the service
Brilliant has usual. Cliff was brilliant. Always have a exceptional service when we visit, would not use any other travel agency
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
3 Long Row, NG1 2DB, Nottingham, United Kingdom
- 01158605342
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Lovely lady helped us with great advice and knowledge. Took the time to review options with us and we never felt rushed. Would happily recommend Hays
Lovely lady helped us with great advice

Reply from Hays Travel - Nottingham

Reply from Hays Travel - Nottingham

Reply from Hays Travel - Nottingham
Jillian was very helpful
Jillian was very helpful, knowledgeable and efficient in booking our car hire, hotel and flights. She called back when she said she would and obtained the information quickly and accurately.
I found the service very professional yet warm and friendly.

Reply from Hays Travel - Nottingham
I always get a good deal from hays…
I always get a good deal from hays travel good discount and friendly staff I recommend them to anybody 👍

Reply from Hays Travel - Nottingham
Alan was very helpful and knowledgeable…
Alan was very helpful and knowledgeable at the long row store in Nottingham. Very pleased

Reply from Hays Travel - Nottingham
I’m pleased to confirm that I’m happy…
I’m pleased to confirm that I’m happy with the service I received. The booking process was smooth and efficient, and I appreciate the support provided throughout.
I look forward to travelling and will certainly consider using your services again in the future.

Reply from Hays Travel - Nottingham

Reply from Hays Travel - Nottingham
We saw a great deal in the window.
We saw a great deal in the window, one of those "too good to be true" went in, exactly as says (this isn't alway the case with travel agents!) and booked. The staff are extremely helpful. We will definitely book with Hays again.

Reply from Hays Travel - Nottingham
Quick and easy with alan it was a dream…
Quick and easy with alan it was a dream very helpfull

Reply from Hays Travel - Nottingham
The young lady who helped us was very…
The young lady who helped us was very helpfull and sorted everything out out I will use the travel agent again

Reply from Hays Travel - Nottingham
Saw a holiday in the window however not…
Saw a holiday in the window however not the right date for me to travel however found another holiday . Friendly and helpful staff.
The only downside was when I got home I went on the Jet2 Web site to show my partner the hotel only to find that they were offering £100 off the same holiday this wasn't offered at the travel agency which I wasnt too pleased about and to make it worse Jet2 was taking £100 pp off the following day. Looks like you only get this discount when you book on line and isn't passed onto the agency.

Reply from Hays Travel - Nottingham
The assistant was very friendly and…
The assistant was very friendly and efficient making the whole process straight forward

Reply from Hays Travel - Nottingham
Very good service Very pleasant staff…
Very good service Very pleasant staff you do a great job

Reply from Hays Travel - Nottingham

Reply from Hays Travel - Nottingham
As always the staff were very friendly…
As always the staff were very friendly and very helpful throughout. We got the holiday package that really suited our preferences

Reply from Hays Travel - Nottingham
Good speedy service
Alex was very quick to respond to our request for a quote. We were able to get exactly the cruise we wanted. Very pleasant to deal with.

Reply from Hays Travel - Nottingham
Alex was very helpful in booking…
Alex was very helpful in booking holiday and pleasent will call again for next holiday

Reply from Hays Travel - Nottingham
Staff were patient
Staff were patient, took time to review different options and offered suggestions when first choice of holiday was not available.
Helped when I struggled with check-in due to late booking, taking time to look at why we were struggling.

Reply from Hays Travel - Nottingham
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