Hays Travel - Nottingham Reviews 

1,116
TrustScore 5 out of 5

4.9

3 Long Row, NG1 2DB Nottingham, GB


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Rated 5 out of 5 stars

We absolutely love booking with Hay's Travel brilliant team especially Alan always there to help and find us the best deals thank you so much for being a great team

Rated 5 out of 5 stars

Aaminah, looked at every option for us, as we were booking a trip of a lifetime. Nothing was to much, & now we are looking forward to going to Alaska.

Company replied

Rated 5 out of 5 stars

I had a problem which was sorted out by the assistant manager.He wad professional ,friendly and apologised for the error .I was totally satisified wirh the service

Rated 5 out of 5 stars

Brilliant has usual. Cliff was brilliant. Always have a exceptional service when we visit, would not use any other travel agency

Company replied


Company details

  1. #21 of 205 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 35 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 100 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 3 Long Row, NG1 2DB, Nottingham, United Kingdom

  • 01158605342

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,116)

127,122 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff were really helpful and…

The staff were really helpful and friendly

16 April 2026
Hays Travel - Nottingham logo

Reply from Hays Travel - Nottingham

Miss Margaret Albone,

We appreciate you booking with us and for such a great review. We are so happy to hear that our team was helpful and friendly.

Kind Regards
Alison
Hays Travel
Pontefract

Rated 5 out of 5 stars

Jillian was super helpful

Jillian was super helpful - went above and beyond

16 April 2026
Hays Travel - Nottingham logo

Reply from Hays Travel - Nottingham

Leaston weaver,

We appreciate your positive feedback and are so happy we could provide such helpful assistance during your visit.

Kind Regards
Alison
Hays Travel
Pontefract

Rated 5 out of 5 stars

Jillian was very helpful

Jillian was very helpful, knowledgeable and efficient in booking our car hire, hotel and flights. She called back when she said she would and obtained the information quickly and accurately.
I found the service very professional yet warm and friendly.

11 April 2026
Hays Travel - Nottingham logo

Reply from Hays Travel - Nottingham

Thank you for your great feedback have a fantastic time

Rated 5 out of 5 stars

I always get a good deal from hays…

I always get a good deal from hays travel good discount and friendly staff I recommend them to anybody 👍

10 April 2026
Hays Travel - Nottingham logo

Reply from Hays Travel - Nottingham

Thank you for your great feedback have a great holiday

Rated 5 out of 5 stars

I’m pleased to confirm that I’m happy…

I’m pleased to confirm that I’m happy with the service I received. The booking process was smooth and efficient, and I appreciate the support provided throughout.

I look forward to travelling and will certainly consider using your services again in the future.

9 April 2026
Hays Travel - Nottingham logo

Reply from Hays Travel - Nottingham

Thank you for your great feedback have a great holioday

Rated 5 out of 5 stars

We saw a great deal in the window.

We saw a great deal in the window, one of those "too good to be true" went in, exactly as says (this isn't alway the case with travel agents!) and booked. The staff are extremely helpful. We will definitely book with Hays again.

29 March 2026
Hays Travel - Nottingham logo

Reply from Hays Travel - Nottingham

Thank you for your lovely feedback x

Rated 4 out of 5 stars

Saw a holiday in the window however not…

Saw a holiday in the window however not the right date for me to travel however found another holiday . Friendly and helpful staff.
The only downside was when I got home I went on the Jet2 Web site to show my partner the hotel only to find that they were offering £100 off the same holiday this wasn't offered at the travel agency which I wasnt too pleased about and to make it worse Jet2 was taking £100 pp off the following day. Looks like you only get this discount when you book on line and isn't passed onto the agency.

24 March 2026
Hays Travel - Nottingham logo

Reply from Hays Travel - Nottingham

We appreciate your feedback and are glad our staff was helpful in finding a suitable holiday. Thank you for choosing to book with us, and we hope you have a fantastic time.

Rated 5 out of 5 stars

As always the staff were very friendly…

As always the staff were very friendly and very helpful throughout. We got the holiday package that really suited our preferences

28 March 2026
Hays Travel - Nottingham logo

Reply from Hays Travel - Nottingham

Hi David,

We appreciate you taking the time to leave us such a fantastic review! We're so glad we could provide friendly and helpful service to find your ideal holiday.

Kind regards
Hays Travel Nottingham

Rated 5 out of 5 stars

Good speedy service

Alex was very quick to respond to our request for a quote. We were able to get exactly the cruise we wanted. Very pleasant to deal with.

26 March 2026
Hays Travel - Nottingham logo

Reply from Hays Travel - Nottingham

Thank you for your lovely feedback.

Rated 5 out of 5 stars

Staff were patient

Staff were patient, took time to review different options and offered suggestions when first choice of holiday was not available.
Helped when I struggled with check-in due to late booking, taking time to look at why we were struggling.

22 March 2026
Hays Travel - Nottingham logo

Reply from Hays Travel - Nottingham

We appreciate you sharing your experience. We're happy to hear that our staff was patient and helpful in finding alternative options and assisting with your check-in.

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