Hays Travel - Perth Reviews 

1,219
TrustScore 5 out of 5

4.9

65 High Street, PH1 5TJ Perth, GB


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Rated 5 out of 5 stars

Our travel adviser had already researched the holiday destination we had chosen and sent us all the necessary information. She had looked at availability, flight times, discounts and price to give us... See more

Company replied

Rated 5 out of 5 stars

Jackie gave excellent service in store as we were looking to book our first cruise. She provided comparisons between different available packages and didn’t pressure us to make a decision. Also told u... See more

Company replied

Rated 5 out of 5 stars

Thought we'd really challenged her! As usual, I asked Jackie to provide some options for a possible October holiday. I'm quite specific about my requirements:adults only, five star service, food th... See more

Company replied

Rated 5 out of 5 stars

Dropped in to check what holidays were available, we sat down with Laura who checked out lots of information for us, after taking up a lot of Lauras time we booked a holiday, Laura was very helpful an... See more

Company replied


Company details

  1. #21 of 205 best companies in Travel agent
  2. #8 of 38 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #4 of 34 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #9 of 100 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 65 High Street, PH1 5TJ, Perth, United Kingdom

  • 01738658033

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,219)

122,060 reviews in the last 12 months

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Rated 5 out of 5 stars

Hi l found them very helpful and…

Hi l found them very helpful and nothing was a bother and took time with you.

1 August 2026
Hays Travel - Perth logo

Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with my service.

Kindest Regards
Jackie
Branch Manager

Rated 5 out of 5 stars

As always

As always, Janet guiding us apparently effortlessly (for us, not her) towards a great choice.

11 August 2026
Hays Travel - Perth logo

Reply from Hays Travel - Perth

Thank you for writing a review of the service received from Janet, I will ensure your positive comments are passed on to her.

Kindest Regards

Jackie
Branch Manager

Rated 5 out of 5 stars

Jackie made the booking of our holiday…

Jackie made the booking of our holiday very clear and easy and got everything we wanted

10 August 2026
Hays Travel - Perth logo

Reply from Hays Travel - Perth

Thank you for your wonderful feedback! We are so pleased to hear that booking your holiday was clear and easy, and that we were able to get everything you wanted.

Kind Regards
Katie
Assistant Manager

Rated 5 out of 5 stars

The friendly and knowledgeable…

The friendly and knowledgeable advisors. Took the time to answer all the queries we were unsure about,making the booking process much easier.

10 August 2026
Hays Travel - Perth logo

Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.

Kindest Regards

Katie
Assistant Manager

Rated 5 out of 5 stars

Very easy to get the holiday we were…

Very easy to get the holiday we were looking for and Jackie made sure we were in for a special time when we are away

2 August 2026
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Reply from Hays Travel - Perth

Thank you for taking the time to leave a review on my service, really appreciated. It is always lovely to see you both.

Kindest Regards

Jackie x

Kind Regards
Jackie x

Rated 4 out of 5 stars

Always a pleasure.Always receive a call pre trip should I…

Always receive a call pre trip should I require anything. They welcome any enquiry with a smile and helpful service. Any little aspect requiring clarification is quickly dealt with.

30 July 2026
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Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.

Kindest Regards
Jackie
Branch Manager

Rated 5 out of 5 stars

Lovely

Lovely, friendly staff. Listened to our thoughts and planned a lovely break away for us

28 July 2026
Hays Travel - Perth logo

Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.

Kindest Regards

Katie
Assistant Manager

Rated 5 out of 5 stars

Friendly and knowledgeable

Friendly and knowledgeable

4 August 2026
Hays Travel - Perth logo

Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.

Kindest Regards

Jackie
Branch Manager

Rated 5 out of 5 stars

Wonderful experience

From the second we walked in on the monday morning we were greeted with a smile and how can we help.....
with a maximum budget, a few must haves in the room/apartment for a last minute 4 nights away, we walked out to fly from glasgow the next afternoon for Lanzarote. The staff member who dealt with us, was very helpful and knew exactly what we required in a quiet location. Was knowledgeable about the Island which we had never been to. Offered travel insurance but chose to source it myself as I thought Hays Travel was expensive at £38. Got our Euros immediately from the travel exchange and that staff member was also very helpful and as we booked our trip with Hays we got discount on the Euros. Also got a Hays money travel bank card at the same time, which was usable instantly once activated instore. You use it like a debit card in the country you travel to and load it with the currency and it doesnt cost to use it. It is not linked to your actual bank account, but you can transfer from bank to card. We would highly recommend Hays Travel in Perth. We will not hesitate to return and book future holidays with them.

14 July 2026
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Reply from Hays Travel - Perth

Thank you for sharing such wonderful feedback! We are so pleased to hear that your experience with us was so positive and that we could make booking your holiday enjoyable and stress-free. We look forward to helping you with your next trip!

Kind Regards
Katie
Assistant Manager

Rated 5 out of 5 stars

Easy booking

Jackie was knowledgeable, efficient and polite

2 August 2026
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Reply from Hays Travel - Perth

Thank you for writing a review of the service received from Jackie, I will ensure your positive comments are passed on to her.

Kindest Regards

Katie
Assistant Manager

Rated 5 out of 5 stars

Hsalou

Hi. Katie from the perth store was very helpful when we visited . Gave us a few options and explained everything well. Katie going to.print off all our paperwork for us to collect in store

1 August 2026
Hays Travel - Perth logo

Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.

Kindest Regards

Katie
Assistant Manager

Rated 5 out of 5 stars

Excellent research and detail

Our travel adviser had already researched the holiday destination we had chosen and sent us all the necessary information. She had looked at availability, flight times, discounts and price to give us the best deal. She knew what we liked and expected from our holiday and the financial limits we had. This meant that, when we visited, we knew what questions we needed answered and whether we were likely to proceed with a booking.

26 July 2026
Hays Travel - Perth logo

Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.

Kindest Regards

Jackie
Branch Manager

Rated 5 out of 5 stars

Brilliant customer service …

Staff in Perth give exceptional customer service.
Friendly, helpful, knowledgeable and always offer help tailored to our needs.
First class

27 July 2026
Hays Travel - Perth logo

Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.

Kindest Regards

Katie
Assistant Manager

Rated 5 out of 5 stars

Great service.

As always Jackie was a delight to deal with and found us the holiday we were looking for. The whole team in the Perth branch are superb and a credit to your company. We would not go anywhere else.

26 July 2026
Hays Travel - Perth logo

Reply from Hays Travel - Perth

Thank you so much for your lovely feedback, it's always lovely to see you both.

Kindest Regards
Jackie
Branch Manager

Rated 5 out of 5 stars

We were made very welcome

We were made very welcome, the operator was very informative. And knowledgeable. I felt well informed.

25 July 2026
Hays Travel - Perth logo

Reply from Hays Travel - Perth

Thank you so much for your lovely review! We are delighted to hear that you felt so welcome and well-informed by our knowledgeable operator.

Kind Regards
Jackie
Branch Manager

Rated 5 out of 5 stars

Customers service is excellent,Jackie …

Customers service is excellent,Jackie is excellent at her job extremely helpful try’s extremely hard to get you the best holiday possible

16 July 2026
Hays Travel - Perth logo

Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.

Kindest Regards

Katie
Assistant Manager

Rated 5 out of 5 stars

Excellent experience

From the moment we entered the shop we were greeted with friendliest. Lily took all the details of what we were looking for & kept us updated every step of the way. I can’t thank her enough for all her hard work finding the perfect holiday for us. We booked the holiday!

20 July 2026
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Reply from Hays Travel - Perth

Elaine,

Thank you for your wonderful review! We are so pleased to hear that you were greeted with friendliness and kept updated every step of the way. We appreciate your kind words.

Kind Regards
Jackie
Branch Manager

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